Infrastructure & Technology z/OS Specialist - Utilities Specialist Professional HORTOLANDIA, BR

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your role and responsibilities

As a z/OS Specialist on the CIO Hybrid Cloud Z Platform & Strategy Team, you will be responsible for maintaining, supporting, and continuously improving key components of IBM's internal z/OS environment. This includes working with utilities and services such as RMDS, CMOD, ITOM, SCLM, and Infoprint Server/Daemon.

You will operate in a dynamic, multi-technology environment supporting critical internal applications across IBM. Your role involves identifying process improvement opportunities, driving automation initiatives, and collaborating with internal clients to co-create solutions that enhance operational efficiency.

Key Responsibilities:

• Provide technical support through effective problem determination and source identification.
• Collaborate with cross-functional teams to prioritize and resolve technical issues using strong analytical and negotiation skills.
• Recommend and implement optimizations, automation, and enhancements to existing tools, procedures, and support processes.
• Contribute to the development and deployment of new support tools and technologies.
• Share knowledge by mentoring team members and delivering technical training sessions.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Solid expertise in the z/OS environment, focusing on maintenance and support of system tools.
• Hands-on experience with RMDS, CMOD, ITOM, SCLM, and Infoprint Server/Daemon.
• Familiarity with Cloud Infrastructure and hybrid environments.
• Proven ability to solve complex technical problems, including installation, configuration, high availability, disaster recovery, root cause analysis, performance tuning, security, and compliance.
• Experience working in global, multicultural teams across different time zones and geographies.
• Strong sense of autonomy, with the ability to work independently while meeting goals and driving innovation.
• Ability to lead system design discussions, plan, and implement z/OS solutions effectively.
• Fluent in English, both written and spoken.

Preferred technical and professional experience

• Familiarity with additional z/OS technologies beyond the core tools listed.
• Previous experience working in an IBM z/OS environment, understanding internal standards and practices.
• Knowledge of ITIL frameworks and IT Service Management (ITSM) concepts, with the ability to apply best practices.
• Proficiency with productivity and collaboration tools such as Jira, Slack, Monday.com, Microsoft 365, and Teams.

About Business Unit

The IBM Finance organization drives enterprise performance and transformation, managing financial strategy, new business models, and risk mitigation. Join us if you have a passion for creating business value in accounting, finance, pricing, controls, tax, treasury, business development, and global financing.

Your Life @ IBM

At IBM, we believe in continuous learning, innovation, trust, and personal responsibility. Our IBMers are growth-minded, curious, open to feedback, and collaborative, striving to make a difference while embracing challenges with a positive, outcome-focused attitude.

Ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We harness intelligence, reason, and science to improve business, society, and the human condition through our open hybrid cloud and AI strategies. Since 1911, we've been reinventing ourselves and leading in technology and consulting, serving many Fortune 50 companies with innovative solutions.

We are proud early adopters of AI, quantum computing, and blockchain. Join us on our journey to responsible innovation and positive impact in the world.

IBM is an equal-opportunity employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. We also comply with all fair employment practices regarding citizenship and immigration.

Other Relevant Job Details

All positions are accessible to people with disabilities or those who are rehabilitated.

Job ID: 52925

Location: Hortolandia

Work arrangement: Hybrid

Area of work: Infrastructure & Technology

Employment type: Regular

Contract type: Regular

Position type: Professional

No travel required

Shift: Daytime (General)

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