B2B Sales RevOps Manager
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About the Role
Sales Revenue Operations Manager to serve as the strategic and operational engine behind our sales machine for B2B 99 Para Empresas. The role eliminates friction in the commercial process, ensures data integrity, manages our sales tech stack, and delivers predictive analytics leveraging AI-driven insights.
Responsibilities
- Collaborate with the Commercial Planning Manager on the weekly, monthly, and quarterly sales forecasting process, ensuring high accuracy in the numbers reported to executive leadership.
- Map, audit, and optimize the sales funnel, identifying bottlenecks and implementing continuous improvements throughout the customer journey.
- Define, monitor, and analyze key sales metrics (Sales Forecast Accuracy, Win Rate, Sales Cycle, Rep Productivity, etc.), ensuring the CRM serves as the single source of truth.
- Manage and optimize the CRM (HubSpot) and connected tools, ensuring full team adoption and efficient integrations.
- Act as a bridge between Sales, Marketing, Finance, and CS, while ensuring the commercial team is well‑trained on approved processes and tools.
- Leverage AI and machine learning tools to optimize lead scoring, automate routine operational tasks, and extract insights from customer interactions (e.g., conversation intelligence) to improve win rates.
Qualifications
- Proven experience in Sales Operations, Revenue Operations, or Commercial Business Intelligence.
- Previous experience in leadership roles or managing complex projects within a commercial environment.
- Advanced expertise and administration experience with major CRMs (Salesforce or HubSpot).
- Strong analytical skills with experience using Advanced Excel, PowerBI, Tableau, or Looker/DataStudio.
- Hands‑on experience implementing or managing AI tools applied to sales/RevOps (e.g., predictive forecasting, conversational intelligence like Gong/Chorus, generative AI for sales enablement, or AI copilots within HubSpot/Salesforce).
- Excellent communication skills to translate complex data into actionable recommendations for leadership.
- Experience with B2B SaaS Sales Ops/RevOps is a differential.
- Proficiency in both English and Mandarin.
Benefits and Working Environment
- Opportunity to create user value and innovate safe, pleasant, and efficient experiences.
- Data‑driven culture that uses valuable metrics to inform decisions.
- Collaborative, inclusive environment that encourages candor and excellence.
- Focus on integrity and doing the right thing.
- Commitment to continuous growth and learning.
Diversity & Inclusion
This position is open to everyone, including pregnant people and people with disabilities (PwD).
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