Business Analyst III

Join to apply for the Business Analyst III role at Sovos.

The main purpose of this role is to support product teams in analyzing, documenting, and monitoring of functional capabilities of Sovos products. The Business Analyst will support internal stakeholders and product owners with product documentation, product specifications and product reporting. Our product team embraces customer focus, tenacious problem solving and collaboration. The Business Analyst role will contribute to this culture while pushing us to do our best work.

• Collaborates with product owners to understand business workflows and elaborates on product requirements
• Reviews software functionality developed and updates product documentation for clients and internal stakeholders. Product documentation will include capabilities delivered via the UI, as well as capabilities delivered through integration with third party systems via adapters and APIs
• Assists with analyzing data and supports product reporting
• Supports product team with updates to internal stakeholders as well as communications to clients
• Cultivates and fosters strong working relationships with colleagues, internal stakeholders and clients

• 4 years of experience in IT or as a business analyst
• Excellent written and verbal communication skills
• Great analytical, critical thinking and problem-solving abilities.
• Experience with process analysis or requirements gathering a plus
• Superior presentation and organization skills
• Strong adaptability and capacity to work in fast-paced environments
• Bachelor's degree or higher required
• Essential Job Functions:
  • Interact effectively with teammates, colleagues and customers
  • Comprehend and communicate complex concepts
  • Concentrate, analyze and resolve complex problems
  • Utilize technology (e.g. phone systems, computer hardware and software applications) to fulfill work requirements

The tools to enhance your life - because we want you to enjoy your life outside of work and inside

• Mentoring Programs
• Twice-Monthly Meeting Free Days
• Management Bootcamps and Development Trainings
• Yearly performance reviews where compensation and performance are assessed and rewarded generously
• Clear paths for growth within our roles (but we know that career development can be like a spider web, not a ladder - we give you the tools to move outside of your career as well)
• Generous time off and benefits

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit and follow us on LinkedIn and Twitter.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Research, Analyst, and Information Technology
• Industries: Software Development