Solution Manager Radiology

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If you’re someone who wants to shape your own path, who values creativity and brings a spirit of innovation – you’ll feel right at home here. Come be part of this journey. Be yourself. We are Bayer.

GET TO KNOW OUR AREA:

Bayer's Radiology Division is dedicated to advancing medical imaging technologies that enhance diagnostic capabilities and improve patient outcomes. Our focus is on developing innovative contrast agents and imaging solutions that support healthcare professionals in delivering accurate and timely diagnoses. As a part of this dynamic team, the Solution Manager Radiology plays a crucial role in overseeing product development, collaborating with cross-functional teams, and ensuring customer satisfaction. This position is pivotal in driving the strategic direction of our radiology offerings and enhancing workflow efficiency. By working closely with healthcare providers and stakeholders, the Solution Manager helps to shape the future of radiology, ensuring that Bayer remains at the forefront of innovation.

YOUR MISSION WILL BE TO:

Lead the end-to-end development and implementation of innovative business models and radiology solutions, starting from initial customer diagnosis to final delivery and support. You will be responsible for translating large datasets into actionable customer workflow improvements, managing cross-functional squads to ensure customer operational efficiency, and maintaining strong stakeholder communication throughout the process.

• Design new business models based on customers’ needs and global best practice.
• Lead customers’ needs diagnosis (current situation and expected results definition).
• Define client target profile and prioritize solution requests.
• Define and implement operational efficiency action plan.
• Measure and publish results and capture learnings.
• Work with large amounts of data and leverage BI / Clinical Support to translate Customer data into tangible actions to improve customer workflow.
• Evaluate and pursue the option of cross-selling solutions.
• Oversee the entire solution development process, from ideation to delivery, ensuring the solution meets customer needs and regulatory compliance.
• Work closely with internal and external stakeholders to understand the customer needs of the radiology suite and how these needs translate into opportunities for improvement.
• Based on customer needs, define the overall objectives for the solution squad team, including developing a clear roadmap for solution development and delivery with a high-quality standard.
• Manage the overall solution development process, including coordinating team members, ensuring timelines are met, and monitoring progress to ensure alignment with broader organizational goals and objectives.
• Facilitate clear communication between team members, stakeholders, and any external partners or vendors involved in the solution development process, managing potential risks associated with the solution development process.
• Monitor solution results by continuously checking in with customers regarding solution sustainability and conduct customer satisfaction surveys.
• Ensure the successful delivery of the solution, including overseeing deployment, training, and support.
• Lead new solution pilot experiments from the agreement (MOU) to the results.
• Support prospection of customers.
• Centralize answers to customer questions about consulting and software (IT) services.

ARE YOU READY FOR THE POSITION?

Required Qualifications:

• Experience in solution development and management.
• Strong understanding of customer needs and ability to translate those needs into a clear solution roadmap.
• Excellent communication and collaboratio