Field Service Engineer
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Responsibilities
Install, service, support, upgrade and maintain Company's equipment at Customer Site. To handle specific jigs during service job. Training will be provided to support multiple equipment types.
To perform a variety of moderate to complex assignments, diagnose equipment problems and make repairs or adjustments.
Understand system parameters and interactions to allow process development and extensive electronic-mechanical troubleshooting on the equipment.
Support the team in meeting customers expectations and company's expectations.
Attend weekly meeting and presentation
To write technical report
Assist senior colleagues to perform higher-level job like robot teaching & sub-units
To perform 24x7 standby duties based on roster
To perform ad-hoc shift work when needed when required.
To perform ad-hoc delivery work
Requirements
Diploma in Electronics/Electrical /Microelectronics Engineering.
Cleanroom working experience preferable but not a must
Machine setup/installation/modification/servicing/trouble shooting/repair
Willing to travel occasionally
Able to work irregular hours when required
Proficient in Microsoft Office programs
Demonstrate ability to work effectively with team members and customers
Excellent troubleshooting and repair skills
Good communication skills, documentation and customer service skills
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