Information Security Team Leader

At EBANX, you'll help expand access to payments and technology in some of the world's most dynamic markets. We're a unicorn-status fintech, AI-powered, and scaling fast across 29 countries and counting.

Our platform connects leading global companies to more than 1 billion consumers, enabling seamless cross-border payments where it matters most. We build with purpose, move with speed, and create solutions that are both innovative and inclusive.

If you're looking to be part of a company that's transforming the future of payments with clarity, ambition, and real-world impact — we'd love to meet you.

In the IT Ops team, we take care of the infrastructure that keeps EBANX running every day. We ensure that employees have the best experience with devices, networks, and systems, providing fast, secure, and efficient support so nothing gets in the way.

• Lead and develop a high-performing InfoSec team focused on Governance and Awareness;
• Oversee the implementation, maintenance, and continuous improvement of ISO/IEC 27001, 27701, 27018, and PCI DSS compliance frameworks;
• Coordinate internal and external security assessments, audits, and the execution of remediation plans;
• Define, monitor, and report on key security metrics and service-level agreements (SLAs);
• Drive the creation and delivery of company-wide security awareness programs, phishing simulations, and training initiatives;
• Ensure alignment between InfoSec policies and EBANX's business processes, internal controls, and legal/regulatory obligations;
• Collaborate with cross-functional teams (Legal, Risk, HR, Engineering, etc.) to embed security practices into business operations;
• Manage operational routines, handle incidents, support change requests, and ensure governance of ongoing activities;
• Track and report on the team's progress, resource planning, KPIs, and strategic initiatives;
• Support the onboarding of new services and contracts, ensuring security requirements are embedded from day one;
• Foster a security-first mindset through influence, engagement, and continuous improvement culture;

• Solid experience in leading teams, with proven ability to motivate, coach, and develop people.
• Deep knowledge in Information Security Governance and Compliance, including risk management, internal controls, and security frameworks.
• Hands-on experience with global standards and certifications such as ISO/IEC 27001, ISO/IEC 27701, ISO/IEC 27018, and PCI DSS.
• Strong communication skills, capable of engaging both technical and non-technical stakeholders.
• Proven track record managing audits, assessments, and external regulatory demands.
• Analytical mindset with a business-oriented approach, connecting security decisions with strategic goals.
• Experience designing and running awareness programs that go beyond checklists and truly shift culture.
• Advanced English — you'll often interact with international stakeholders.

• Information Security certifications such as ISO/IEC 27001 Lead Implementer/Auditor.
• Experience working in global or multicultural environments, with distributed teams and international operations.
• Familiarity with SOX controls, data privacy frameworks, and third-party risk management.
• Knowledge of cloud security standards (e.g., AWS, GCP, Azure) and secure development practices.
• Hands-on experience with awareness platforms (e.g., KnowBe4, Wombat, MetaCompliance) and phishing simulation tools.
• Experience implementing metrics dashboards and KPIs for InfoSec programs.
• Previous involvement in security incident response, including coordination and post-incident reviews.
• Passion for building a security culture, storytelling, and engaging people in non-technical areas.
• Experience using Artificial Intelligence (AI) or Machine Learning to automate governance processes, enhance risk analysis, streamline controls management, or improve compliance monitoring.

EBANX offers:

• WAVES Program: Annual bonuses based on the company's performance.
• Meal/Food Allowance: Credit provided on a flexible benefits card.
• EBANX Education: Financial support for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Budget dedicated to workshops, courses, and certifications to encourage your continuous development.
• Language Classes: Spanish, English, and Portuguese lessons for your personal and professional development.
• EBANX Health: Comprehensive medical and dental plans fully covered for the employee, plus subsidies for dependents to take care of your and your family's well-being.
• EBANX Family: Childcare assistance, extended parental leave for caregivers, and support programs for pregnant employees and children.
• Life Insurance: Fully paid by EBANX.
• Transportation: Parking assistance or transportation vouchers, depending on your needs.
• EBANX Flexible: A special day off on your birthday, semi-flexible working hours (8 hours/day, Monday to Friday), and year-end recess between Christmas and New Year's without affecting your vacation days.
• EBANX Play: Well-being program including access to Wellhub, e-Sports, and partnerships with SESC.
• Blue Club: Exclusive discounts at bakeries, restaurants, stores, courses, and more.

Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.

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