Collections Manager

We are looking for a Credit & Collections Analyst to join our finance team. This role is ideal for professionals with a strong background in credit analysis, collections, and financial risk management who are passionate about driving transformation and automation within the finance function.

Hoje

We are looking for a Credit & Collections Analyst to join our finance team. This role is ideal for professionals with a strong background in credit analysis, collections, and financial risk management who are passionate about driving transformation and automation within the finance function.

Key Responsibilities

• Maintain and update customer account information in ERP systems based on documentation and internal controls.
• Monitor and analyze credit limits and manage credit insurance processes.
• Communicate with credit insurers to negotiate and secure approval for customer limits.
• Foster strong client relationships through direct contact and collaboration with the sales team.
• Analyze and process credit-hold orders for timely release and billing.
• Monitor customer credit risk profiles and daily financial exposure.
• Track and report on key metrics such as DSO, delinquency, and collections performance.
• Manage and review customer deductions and rebates.
• Develop and maintain financial and performance dashboards using Excel and Power BI.
• Support both internal and external audit processes with relevant documentation.
• Identify opportunities for automation and implement solutions using tools such as Power Automate, VBA, macros, and AI technologies.
• Assist in strategic projects aimed at process improvement and digital transformation within the credit & collections function.

Qualifications & Experience

• Bachelor's degree in Accounting, Business Administration, Economics, Engineering, Mathematics, Statistics, or related fields;
• Solid experience in Credit and Collections;
• Advanced Excel skills (including pivot tables, advanced formulas, and dashboards);
• Knowledge of AI tools (e.g., Copilot, ChatGPT), Power BI, dashboards, and data analytics;
• Experience in financial statement and income statement (P&L) analysis;
• Advanced English proficiency;
• Experience in process automation;
• Experience with ERP systems;
• Familiarity with key indicators and KPIs such as DSO, delinquency rate, aging list, among others.

Preferred Qualifications

• Project leadership experience, particularly in system or process implementation.
• Prior experience in the consumer goods (FMCG) sector.
• Familiarity with CRM and digital collections platforms.

Hoje

We are currently seeking a Collections Jr Analyst to join a dynamic finance team in a confidential organization. The ideal candidate is highly analytical, tech-savvy, and experienced in managing accounts receivable, collections, and reporting in a collaborative environment.

This role offers the opportunity to contribute to the optimization and digital transformation of the collections function through data-driven decision-making and automation initiatives.

Key Responsibilities

• Manage a portfolio of overdue accounts, ensuring daily follow-up on delinquencies.
• Negotiate payment plans and methods with clients, prioritizing strategic and respectful recovery.
• Monitor and update accounts receivable information in the ERP system.
• Build and maintain performance reports (aging list, delinquency trends, collection KPIs) using Excel and Power BI.
• Support internal and external audits with accurate and timely documentation.
• Automate routine collection and reporting processes using tools such as Power Automate, VBA, macros, or RPA.
• Collaborate with cross-functional teams including Sales, Legal, Credit Insurance, and Customer Service to ensure alignment on collection strategies.
• Analyze credit and collection KPIs to identify trends, risks, and opportunities for improvement.
• Contribute to the development and revision of internal policies and procedures for credit and collections.

Qualifications & Experience

• Bachelor's degree in Business Administration, Economics, Accounting, Engineering, Mathematics, or related fields;
• Previous experience in Collections and/or Credit;
• Required: Familiarity with AI tools (e.g., Copilot, ChatGPT), Power BI, and dashboards;
• Advanced Excel skills (including pivot tables, advanced formulas, and dashboards);
• Advanced English proficiency.

Preferred Qualifications

• Experience with ERP systems
• Prior involvement in process improvement or automation initiatives using AI, RPA, or VBA tools.
• Knowledge of key financial metrics and indicators such as DSO, aging list, and delinquency rate.
• Intermediate Spanish.
• Background in consumer goods (FMCG) or high-volume billing environments.
• Understanding of financial statements (balance sheet, P&L).
• Experience using CRM platforms and digital collection tools.

We are currently seeking a Collections Jr Analyst to join a dynamic finance team in a confidential organization. The ideal candidate is highly analytical, tech-savvy, and experienced in managing accounts receivable, collections, and reporting in a collaborative environment.

This role offers the opportunity to contribute to the optimization and digital transformation of the collections function through data-driven decision-making and automation initiatives.

Key Responsibilities

• Manage a portfolio of overdue accounts, ensuring daily follow-up on delinquencies.
• Negotiate payment plans and methods with clients, prioritizing strategic and respectful recovery.
• Monitor and update accounts receivable information in the ERP system.
• Build and maintain performance reports (aging list, delinquency trends, collection KPIs) using Excel and Power BI.
• Support internal and external audits with accurate and timely documentation.
• Automate routine collection and reporting processes using tools such as Power Automate, VBA, macros, or RPA.
• Collaborate with cross-functional teams including Sales, Legal, Credit Insurance, and Customer Service to ensure alignment on collection strategies.
• Analyze credit and collection KPIs to identify trends, risks, and opportunities for improvement.
• Contribute to the development and revision of internal policies and procedures for credit and collections.

Qualifications & Experience

• Bachelor's degree in Business Administration, Economics, Accounting, Engineering, Mathematics, or related fields;
• Previous experience in Collections and/or Credit;
• Required: Familiarity with AI tools (e.g., Copilot, ChatGPT), Power BI, and dashboards;
• Advanced Excel skills (including pivot tables, advanced formulas, and dashboards);
• Advanced English proficiency.

Preferred Qualifications

• Experience with ERP systems
• Prior involvement in process improvement or automation initiatives using AI, RPA, or VBA tools.
• Knowledge of key financial metrics and indicators such as DSO, aging list, and delinquency rate.
• Intermediate Spanish.
• Background in consumer goods (FMCG) or high-volume billing environments.
• Understanding of financial statements (balance sheet, P&L).
• Experience using CRM platforms and digital collection tools.

Hoje

We are currently seeking a Collections Jr Analyst to join a dynamic finance team in a confidential organization. The ideal candidate is highly analytical, tech-savvy, and experienced in managing accounts receivable, collections, and reporting in a collaborative environment.

This role offers the opportunity to contribute to the optimization and digital transformation of the collections function through data-driven decision-making and automation initiatives.