Sales Manager
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Key Responsibilities
Sales Strategy & Targets
- Develop & execute sales plan focusing on Trans-Pacific trade lanes (both eastbound and westbound).
- Achieve utilization volume, commercial excellence, and sales targets.
Business Development & Customer Retention
- Acquire quality clients, explore new business opportunities, and maintain and strengthen relationships with key existing accounts to enhance loyalty and market share.
- Proactively target air freight shippers and high-value cargo segments.Identify opportunities to convert them to sea freight or sea-air intermodal solutions with the company’s express products.
- Drive inbound FOB business.
Market Analysis & Pricing
- Monitor market freight rates, route dynamics, and competitor activities.
- Collaborate with trade management team and follow the company’s pricing policy.
Cross-functional Collaboration
- Work closely with trade management, operations, customer service, and other departments to ensure smooth client experience and operations.
Contract/Rate Agreement Management
- Timely rates filling in service contracts / rate agreements with support from sales coordinator.
Requirements
- Minimum 3-5 years in shipping / freight forwarder (Air or Ocean) – sales position.
- Solid experience in air freight (sales or product management) is an advantage.
- Bachelor’s degree or above.Preferred: Shipping, Logistics, Supply Chain, Air Freight Management.
- Good understanding of Trans-Pacific routes.
- Sound knowledge of air freight rates, transit times, and high-value cargo requirements.
- Familiarity with sea-air solutions
- Strong commercial mindset to sell “cost saving but reliable” alternatives to air freight.
- Negotiation skills to handle sophisticated clients.
- Ability to work under pressure with a results-driven mindset.
- Strong data analytical mindset and problem-solving skills.
- Good command of written and spoken English, Mandarin, and Cantonese.
Global Sales teams work to fit creative and efficient solutions for ZIM’s customers, varying from huge companies to small businesses, shipping everything from large vehicles to fresh fruit, based on a deep understanding of their unique needs.
Sales work alongside Customer Service and Business Development to create a holistic customer experience.
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