Customer Success Manager

3 semanas atrás

Buenos Aires Espírito Santo Brazil Hello Magic Tempo inteiro
Customer Success Manager (Work From Home)

Join to apply for the Customer Success Manager (Work From Home) role at Hello Magic

Customer Success Manager (Work From Home)

Join to apply for the Customer Success Manager (Work From Home) role at Hello Magic

Get AI-powered advice on this job and more exclusive features.

If you're a fluent English speaker seeking a flexible role with the option to work remote within an all-star team with a proven system for success, then welcome to Hello Magic ????

WE ARE LOOKING FOR

We're searching for dynamic Customer Success Managers to lead our virtual receptionist team on a global scale. This role offers competitive compensation, flexible hours, and substantial autonomy as an independent contractor.

OUR MISSION

We unlock the potential of service-based businesses by expertly handling inbound communications, delighting customers, and freeing up owners to grow their business and take back their life.

About Our Virtual Call Center

Hello Magic transforms inbound call management for service industries, ensuring no missed opportunities and increased bookings. Learn more at www.hellomagic.us.

CUSTOMER SUCCESS MANAGERS WILL...

  • Oversee the onboarding and training process for new clients.
  • Maintain and enhance relationships with clients, ensuring their satisfaction.
  • Collect and analyze customer feedback for service improvement.
  • Relay customer insights to the product team for future enhancements.
  • Serve as the main point of contact for resolving significant customer issues.
  • Monitor data to identify peak call times and adjust receptionist schedules.
  • Build strong relationships to convert customers into company advocates.
  • Host periodic industry specific mastermind calls for clients
  • Answer virtual receptionist calls in emergencies if someone is sick or unavailable

???????? WHY YOU'LL LOVE WORKING WITH US
  • Directly boosts customer satisfaction and loyalty, providing a sense of fulfillment.
  • Holds a strategic position influencing customer experience and product feedback.
  • Involves collaboration with multiple departments to enhance teamwork.
  • Develop broad skill set, including communication, strategic thinking, and analytics.
  • Competitive compensation and supportive culture.
  • Freedom to work from anywhere or come into the office.

PAYMENT STRUCTUR

Part-Time: $450 usd/mo (4-hr daily commitment)

Full-Time: $900 usd/mo (8-hr daily commitment)

LOCATION

This is a flexible hybrid remote position. We have locations in Brazil, Argentina, Mexico, Venezuela, Columbia, Fiji, Kingston, New Zealand, Ireland and Jamaica. We have team members in Medellin, Bogata, Sao Paulo, Ramon Mejia, Cordoba, Manaus, Belfast, Puebla, Salvador, Ciudad Juárez, Leon, Guadalajara, Brasilia, Maracay, Belo Horizonte, San Andrés de Giles, Caracas, Dublin, Barquisimeto, Montego Bay, Suva, Curitiba, Auckland, Rio De Janeiro, Maracaibo, and Tijuana working in the office if that is preferred over remote work.

APPLY NOW

Don't miss out on this chance to thrive in remote customer success management. Apply now and let's make magic togetherSeniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typePart-time
Job function
  • Job functionOther
  • IndustriesTelephone Call Centers

Referrals increase your chances of interviewing at Hello Magic by 2x

Sign in to set job alerts for "Customer Success Manager" roles.

Greater Buenos Aires $2,700.00-$4,000.00 1 month ago

Greater Buenos Aires $800.00-$1,300.00 1 month ago

Senior Customer Success Manager (Podcasts)Customer Service (I/Gaming) Team ManagerCustomer Success Manager, Mobile AdvertisingCustomer Success Manager, Mobile Advertising (Russian speaker)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Graduate Customer Success Manager

    3 semanas atrás

    Buenos Aires, Espírito Santo, Brazil Canonical Tempo inteiro

    Join to apply for the Graduate Customer Success Manager role at CanonicalJoin to apply for the Graduate Customer Success Manager role at CanonicalGet AI-powered advice on this job and more exclusive features.The role of a Customer Success Manager at CanonicalCustomer success is a new and strategic department at Canonical, with the objective to reduce risk...

  • Customer Success Manager

    Há 5 dias

    Buenos Aires, Brasil Hello Magic Tempo inteiro

    Customer Success Manager (Work From Home) Join to apply for the Customer Success Manager (Work From Home) role at Hello Magic Customer Success Manager (Work From Home) Join to apply for the Customer Success Manager (Work From Home) role at Hello Magic Get AI-powered advice on this job and more exclusive features. If you're a fluent English speaker...

  • Customer Success Manager

    Há 5 dias

    Buenos Aires, Brasil Hello Magic Tempo inteiro

    Customer Success Manager (Work From Home) Join to apply for the Customer Success Manager (Work From Home) role at Hello Magic Customer Success Manager (Work From Home) Join to apply for the Customer Success Manager (Work From Home) role at Hello Magic Get AI-powered advice on this job and more exclusive features. If you're a fluent English speaker...

  • Customer Success Manager, Mobile Advertising

    3 semanas atrás

    Buenos Aires, Espírito Santo, Brazil Jampp Tempo inteiro

    Customer Success Manager, Mobile Advertising (Russian speaker)Join to apply for the Customer Success Manager, Mobile Advertising (Russian speaker) role at JamppCustomer Success Manager, Mobile Advertising (Russian speaker)3 months ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager, Mobile Advertising (Russian speaker) role at...

  • Customer Success

    Há 16 horas

    Buenos Aires, Brasil Canonical Tempo inteiro

    Join to apply for the Customer Success - Team Manager role at Canonical Join to apply for the Customer Success - Team Manager role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu,...

  • Enterprise Customer Success Manager

    Há 5 dias

    Buenos Aires, Brasil Canonical Tempo inteiro

    Join to apply for the Enterprise Customer Success Manager role at Canonical . Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include...

  • Client Success Manager

    3 semanas atrás

    Buenos Aires, Espírito Santo, Brazil Launch Potato Tempo inteiro

    Join to apply for the Client Success Manager role at Launch Potato5 days ago Be among the first 25 applicantsJoin to apply for the Client Success Manager role at Launch PotatoWHO ARE WE?Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato is a leading connector of...

  • Customer Success Manager

    Há 5 dias

    Buenos Aires, Brasil beBeeCustomer Tempo inteiro US$80.000 - US$105.000

    Job DescriptionWe are seeking a highly skilled and experienced Service Relationship Manager to join our team. As a Service Relationship Manager, you will be responsible for building and maintaining strong relationships with customers, identifying opportunities for process improvement, and ensuring that quality services are delivered in accordance with...

  • Customer Success Manager

    Há 3 dias

    Alvorada, Rio Grande do Sul, Brazil TITAN Tempo inteiro

    OverviewTITAN is a no-code, web-based platform within the Salesforce ecosystem for seamless form creation, data collection, and workflow automation. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while...

  • Customer Growth

    3 semanas atrás

    Buenos Aires, Espírito Santo, Brazil Trafigura Tempo inteiro

    Join to apply for the Customer Growth & Loyalty Analyst role at TrafiguraJoin to apply for the Customer Growth & Loyalty Analyst role at TrafiguraMain Purpose:We are looking for an enthusiastic, creative, and results-driven Customer Growth & Loyalty Analyst who wants to play a key role in the evolution of Puma Pris. The selected candidate will actively...