Financial Risk Analyst

Join to apply for the Financial Risk Analyst role at PPRO

Overview

Join to apply for the Financial Risk Analyst role at PPRO.

The Purpose

We are seeking a proactive and detail-oriented Junior Financial Risk Analyst to join our growing team in São Paulo. This is a permanent, hybrid position, requiring three days a week in our São Paulo office. In this role, you will play a crucial part in protecting PPRO and our clients from financial risks and ensuring the integrity of our payment ecosystem. Your core focus will be on working on the disputes raised by the payment scheme providers, identifying and mitigating fraudulent activities, collaborating across departments to address potential threats, and maintaining the operational and financial health of PPRO's business. Disputes comprehend the entire lifecycle: from the moment that the consumer opens a complaint with the payment method (alert), to the actual financial movement (chargeback) up until challenging the arbitration.

Your impact in this role

• Monitoring and Analysis: Daily monitoring of chargebacks, fraud alerts, and disputes from payment methods across PPRO's global portfolio of payment methods, identifying trends and potential areas of concern.
• Cross-functional Collaboration: Work closely with internal teams, including Account Management, Product, Treasury, Customer Funds and Customer Support to implement effective risk mitigation measures.
• Data Analysis and Reporting: Utilize data analysis tools and techniques to generate reports and dashboards on risk trends, providing actionable intelligence to management and stakeholders.
• Process Improvement: Continuously assess and enhance risk management processes and controls, identifying opportunities to strengthen our defenses and promote a secure business environment for PPRO and its clients.

What would make you a great fit

• A strong interest in financial risk, payments, and fraud prevention.
• Excellent analytical and problem-solving skills.
• Ability to communicate effectively with various stakeholders.
• Proactive and eager to learn approach.
• While not mandatory, previous experience in financial risk, fraud, or payments operations is a plus.
• English proficiency, enabling effective communication in our global environment.
• Familiarity with data management tools such as SQL, Python, Google BigQuery and Looker Studio.

What we offer

• Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.
• Learning and Development - We offer a 3,000 BRL annual budget to support your professional growth—because investing in your development benefits us all. We also provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.
• Insurance - We offer various insurances including life insurance, health insurance + dental plan and travel insurance.
• Meal vouchers - BRL 54/ day. Meal allowance, supermarket voucher or both (split total value).
• Enhance Family Leave - Enhanced family leave to support you during key life moments.
• Transportation Voucher - We will cover your costs of commute.
• Gym membership - PPRO contributes towards gym membership costs.
• New Value (Deals & Coupon Platform) - Get attractive discounts to restaurants, stores and events.
• Mental Health Platform - Access one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.
• SESC - Private institution providing education, health, culture, recreational programs and social assistance.

Our Principles

We get things done: courageous; take ownership, make decisions and get things done. We act with trust and integrity: listen first, challenge respectfully, seek diverse perspectives, and provide honest feedback. We put the customer first: laser focus on delivering outstanding outcomes for our customers. We make things better: continuously improve. We work as a team: collaborate closely and value team success.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales

Expiry status: not expired.

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