IT Support Technician
Salve esta vaga e mantenha sua pesquisa organizada
Crie uma conta gratuita para salvar vagas, criar alertas e retornar a esta listagem a partir do seu painel.
Job Type: Dispatch (On Call) / Freelance Contract
Work Model: Onsite
Job Summary
We are seeking an experienced Onsite Deskside Support Engineer (L1/L2) to provide hands-on technical support to end users in a corporate environment. The ideal candidate will have strong experience in desktop support, IMAC, break/fix, EUC technologies, and ITIL-based service management.
Key Responsibilities
- Provide end-to-end technical support for desktop and laptop hardware, software, and connectivity issues.
- Manage the desktop device lifecycle, including configuration, OS imaging, patching, and hardware replacement.
- Use SCCM, Microsoft Intune, and ServiceNow for device management, asset tracking, and ticket resolution.
- Install, update, and maintain approved software and security patches in accordance with IT policies.
- Provide deskside and remote support for Windows OS, MS Office, Outlook, VPN clients, and other EUC applications.
- Support printers, scanners, mobile devices, and other IT peripherals.
- Assist with Active Directory tasks, basic user account administration, and smart hands activities.
- Provide VIP support and act as the primary onsite contact during critical incidents and escalations.
- Ensure compliance with security policies, antivirus requirements, and desktop standards.
- Maintain accurate documentation of incidents, asset inventory, troubleshooting procedures, and technical guides.
- Follow ITIL best practices for incident, problem, and service request management.
Required Skills & Experience
- 2+ years of experience in Desktop / Deskside / EUC Support.
- Strong hands-on experience with Windows OS, hardware troubleshooting, and software support.
- Experience with SCCM, Microsoft Intune, ServiceNow, and Active Directory.
- Knowledge of IMAC, break/fix, OS imaging, patching, and asset management.
- Experience supporting Microsoft Office, Outlook, VPN, printers, scanners, and peripherals.
- Good understanding of ITIL processes and corporate IT environments.
- Strong communication, troubleshooting, and customer service skills.
- Ability to work independently onsite and handle priority/VIP support requests.
- Basic familiarity with Mac devices and mobile device support is preferred.
Ideal Candidate
A customer-focused IT professional who is comfortable working in a fast-paced onsite environment, resolving technical issues efficiently, and providing a high standard of end-user support.
-
IT Support Technician
Há 2 semanas
Poços de Caldas, Minas Gerais, Brasil Sharp Brains Meio períodoOnsite Deskside Support Engineer (L1/L2) Job Type: Dispatch (On Call) / Freelance Contract Work Model: Onsite Job Summary We are seeking an experienced Onsite Deskside Support Engineer (L1/L2) to provide hands-on technical support to end users in a corporate environment. The ideal candidate will have strong experience in desktop support, IMAC, break/fix,...
-
Desktop Support
Há 2 dias
Poços de Caldas, Minas Gerais, Brasil Oikotechno Japan Co., Ltd Tempo integral R$ 50.000 - R$ 75.000 ContratoJob Title: Local Site Support Engineer (Level 1) Service Area: High Level Scope | Sub Scope: LSS - Local Site Support Join Our Team as a Local Site Support Engineer (Level 1) We’re looking for a hands-on, problem-solver with a passion for helping others and keeping technology running smoothly. As a Local Site Support Engineer, you’ll be the first point...
-
poços de caldas, estado de minas gerais, Brasil Mindy Support Tempo integralJoin our fast-growing company as an English speaking Technical Support Representative with C1 level of English language.It is full-time remote position.Schedule: 4 working shifts following by 2 days of rest8-17 EET ,14-23 EET, 23-8 EETStarting date: ASAPAt Mindy Support you have great opportunity to get:Experience in the international company working with...
-
patos de minas, estado de minas gerais, Brasil Mindy Support Tempo integralJoin our fast-growing company as an English speaking Technical Support Representative with C1 level of English language.It is full-time remote position.Schedule: 4 working shifts following by 2 days of rest8-17 EET ,14-23 EET, 23-8 EETStarting date: ASAPAt Mindy Support you have great opportunity to get:Experience in the international company working with...
-
juiz de fora, estado de minas gerais, Brasil Mindy Support Tempo integralJoin our fast-growing company as an English speaking Technical Support Representative with C1 level of English language.It is full-time remote position.Schedule: 4 working shifts following by 2 days of rest8-17 EET ,14-23 EET, 23-8 EETStarting date: ASAPAt Mindy Support you have great opportunity to get:Experience in the international company working with...
-
Desktop Specialist
Há 2 dias
Poços de Caldas, Minas Gerais, Brasil Sharp Brains Tempo integral R$ 45.000 - R$ 78.000 ContratoProvide day-to-day deskside/end-user support for laptops, desktops, and peripherals.Troubleshoot and resolve hardware, software, and network issues.Assist with device imaging, deployment, and upgrades.Support Windows OS, Microsoft Office applications, and enterprise tools.Handle printer, scanner, and peripheral device support.Maintain accurate ticketing and...
-
Wanted: Senior Revenue
Há 21 horas
Poços de Caldas, Minas Gerais, Brasil Intune Analytics Tempo integral R$ 180.000 - R$ 270.000 ContratoAbout usAt InTune Analytics, our passion is to “build cool shit with people we enjoy building it with.”A simple, yet powerful creed that we all try to live by on a daily basis. We’ve spent the past 10+ years building technology in the live entertainment industry. Partnering with some of the industry’s biggest names, we’ve established ourselves as...
-
JDE Functional Finance Lead
Há 4 dias
poços de caldas, estado de minas gerais, Brasil Auxis Tempo integralWe’re looking for an experienced JDE Functional Finance Lead to join our team and play a key role in supporting and optimizing JD Edwards Financial processes. This role is ideal for a hands-on finance systems professional with strong functional expertise in GL, AP, Tax, and regulatory compliance.Key Responsibilities:Lead and support JD Edwards (JDE)...
-
Revenue Accountant
Há 4 dias
poços de caldas, estado de minas gerais, Brasil MAVI Tempo integralUS Accounting Ownership. Long-Term Global Partnerships.MAVI partners with high-growth US businesses, embedding experienced accounting professionals directly into their finance operations. This is not a back-office accounting role — you will be embedded directly within US finance teams, operating as a trusted partner to US leadership.The OpportunityWe are...
-
Tariff Analyst
Há 4 dias
poços de caldas, estado de minas gerais, Brasil Gigawatt Tempo integralhttps://Job SummaryWe are seeking a Tariff Analyst for Gigawatt's Tariff Configuration team, the group that turns published utility tariffs into logic our platform can bill on. This is not data entry. What this team produces is the substrate the product runs on, and it is what a utility is trusting when it puts our software in front of its own customers....
