Senior DevOps Engineer

Senior DevOps Engineer - Site Reliability Operations team

Senior DevOps Engineer - Site Reliability Operations team at SAP

We help the world run better. At SAP, we enable you to bring out your best. Our company culture focuses on collaboration, learning, and a future-focused mindset with a strong emphasis on flexibility and inclusion.

What You'll Do

This role offers a dynamic and challenging environment where candidates will oversee and maintain production systems and applications, ensuring stability and quick incident resolution. They will gain hands-on experience in designing and improving monitoring tools, troubleshooting issues, and working closely with engineering, database, and network teams to optimize system performance. Additionally, they will play a key role in managing critical incidents, analyzing downtime, and supporting regulatory compliance. Candidates will also work with automation tools to streamline cloud infrastructure management and system provisioning. This position provides an opportunity to engage with cutting-edge technologies, enhance problem-solving skills, and contribute to impactful projects that ensure system reliability and security. To attract top talent, the role offers competitive compensation, professional development opportunities, and a clear career growth path within a high-performing team.

What You Bring

We are looking for a proactive and technically skilled candidate who thrives in a fast-paced environment and is passionate about system reliability and performance. The ideal candidate is a self-starter with a strong problem-solving mindset, eager to take ownership of challenges and drive solutions independently. They should bring a solid foundation in monitoring and troubleshooting production systems, along with experience in automation, cloud infrastructure, and incident management. Strong collaboration skills are essential, as they will work closely with cross-functional teams to optimize system performance and enhance monitoring capabilities. Most importantly, we seek someone who is excited to learn, adapt, and contribute to high-impact projects that ensure the stability and security of our systems.

Meet Your Team

You'll be joining a highly dedicated and passionate Site Reliability Engineering (SRE) team with members located in both the US and India. Our team is committed to ensuring system stability, performance, and security while continuously improving our processes. We pride ourselves on collaboration, always ready to support each other and help onboard new team members. Whether solving critical incidents or enhancing automation, we work together to drive innovation and reliability. You'll find a supportive and knowledgeable group eager to share expertise and help you succeed in your role.

Primary Responsibilities

• Provide end-to-end technical support and operational ownership for the Ariba product suite within a Unix-based environment
• Collaborate closely with engineering subject matter experts and cross-functional teams to troubleshoot issues, optimize performance, and support ongoing initiatives
• Automate manual and repetitive operational tasks to enhance system efficiency, reduce errors, and scale key processes
• Lead and contribute to complex projects involving multiple teams, ensuring timely delivery and technical excellence
• Monitor and analyze application performance using tools such as Datadog, Dynatrace, and Splunk to ensure system reliability and user experience
• Provision and manage public cloud infrastructure, with a focus on GCP (preferred) or AWS, using infrastructure-as-code best practices
• Leverage cloud provisioning tools like Terraform for scalable and consistent environment deployment
• Work with CI/CD and DevOps toolchains including Jenkins, Artifactory, Docker, and Vault to support build, deployment, and configuration workflows
• Assist with Kubernetes-based deployments and container orchestration at a basic level
• Provide basic support for SAP HANA database administration in coordination with database teams
• Proactively contribute to improving system observability, operational resilience, and technical documentation

Minimum Qualifications

• Strong experience working in a Unix/Linux environment
• Hands-on Java web application development experience
• Strong understanding of operating system internals, file system structures, and machine-level operations
• Experience working in a 24x7 enterprise production environment
• Proven experience provisioning and managing public cloud environments, preferably Google Cloud Platform (GCP)
• Hands-on experience with infrastructure-as-code tools, preferably Terraform
• Familiarity with CI/CD and DevOps tools such as Jenkins, Artifactory, Docker, and Vault
• Basic knowledge of SAP HANA database administration
• Demonstrated ability to thrive in a fast-paced, dynamic environment with mature development and operational practices
• Excellent interpersonal, analytical, and communication skills
• Highly reliable and dependable, with the ability to multitask and manage responsibilities across various technical areas
• Bachelor's degree in Computer Science, Management Information Systems, or related field (or equivalent experience)

About SAP

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP is a cloud company with a strong focus on inclusion, health, and flexibility in working models. We are committed to Equal Employment Opportunity and provide accessibility accommodations to applicants with disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please email Careers@sap.com.

EOE AA M/F/Vet/Disability. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

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