
Application Support Analyst
4 semanas atrás
You will report into the Application Support Team Manager.
Responsibilities- Provide advanced support and consultancy for Experian Clients, Experian Regional Delivery teams and Global departments
- Ensure systems are available and performing following requirements
- Investigate complex production issues, recreate problems, and use trace files and error diagnostics. Identifying cause and proposing solutions
- Deliver tested and documented resolutions of incidents
- Communicate with all key stakeholders on the status and progress of the investigation with clear actions and timescales
- Recommend improvements to prevent incidents arising and to increase customer satisfaction
- Ensure that incidents have the correct priority assigned based on client feedback and own experience
- Identify and escalate issues to management and regional delivery teams.
- Implement changes into live environments
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Experience and SkillsWe look for you to bring:
- Degree or equivalent standard, with a high numeric content e.g. Mathematics, Statistics, Operational Research, Economics, Physical Sciences, Information Technology
- 3+ years experience in the field of application/customer support
- Fluency in English both written and verbal
- Experience with Windows Server 2016, 2019 configuration, monitoring and troubleshooting
- Experience with Red Hat Linux configuration, monitoring and troubleshooting
- Understanding of ITIL terminology and the ability to work in an ITIL focused environment
- Proficiency in writing reports and presenting technical work
- Working knowledge of SQL
- Experience with external interface connectivity software (TCPIP, Web service, IIS, MQ, ODBC/JDBC, file manipulations etc.)
- Working knowledge of Apache Tomcat, IIS
- Knowledge of automation tools Ansible/Bash
- Knowledge of Amazon Web Services (AWS) Cloud platform
What you will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book.
- Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
- Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, a birthday gift and many other benefits
- Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid
This is a hybrid remote/in-office role.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian.
#J-18808-Ljbffr
-
Support Engineer, SAP
3 semanas atrás
Blumenau, Santa Catarina, Brasil Rimini Street Tempo inteiroOverview We actively seek a Support Engineer SAP AMS ABAP/Workflow for our AMS Latin America Support Delivery Team. This role can be based remotely anywhere in Brazil. Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of end-to-end enterprise software support and innovation solutions and a leading third-party support provider for Oracle, SAP and...
-
Application Support Specialist
3 semanas atrás
Blumenau, Santa Catarina, Brasil Mout'S Soluções em TI Tempo inteiroDescrição da vaga- Develop preventive action plans if metrics fall short of Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), in alignment with operational Excellence Measures.- Maintain accurate system documentation while adhering to Sarbanes-Oxley (SOX) regulations.- Identify patterns in recurring incidents and initiate the Problem...
-
Analyst - Quality
3 semanas atrás
Blumenau, Santa Catarina, Brasil Astrana Health Tempo inteiroJoin to apply for the Analyst - Quality role at Astrana Health Join to apply for the Analyst - Quality role at Astrana Health Get AI-powered advice on this job and more exclusive features. Location: 600 City Parkway West 10th Floor, Orange, CA 92868 Compensation: $80,000 - $95,000 / yearDepartment: Quality - Strategy & Ops Location: 600 City Parkway...
-
Technical Support Engineer
3 semanas atrás
Blumenau, Santa Catarina, Brasil CrowdStrike Holdings, Inc. Tempo inteiroTechnical Support Engineer (Remote, BRA) page is loadedTechnical Support Engineer (Remote, BRA) Apply locations Brazil - Remote time type Full time posted on Posted Yesterday job requisition id R24104As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't...
-
R&D Mechanical Engineer – Dry Transformers
1 semana atrás
Blumenau, Santa Catarina, Brasil Hitachi Energy Tempo inteiro R$120.000 - R$1.200.000 por anoDescriptionThe OpportunityJoin the R&D team in Blumenau.Contribute to the development of dry-type transformers.Collaborate with global engineering experts.Improve the mechanical performance of products.How You Make an ImpactPropose improvements to the mechanical design of dry-type transformers.Define experiments to validate new solutions.Supervise the...
-
R&D Mechanical Engineer – Dry Transformers
4 semanas atrás
Blumenau, Santa Catarina, Brasil H-E Parts Tempo inteiroLocation: Blumenau, Santa Catarina, Brazil Job ID: R Date Posted: Company Name: HITACHI ENERGY BRASIL LTDA. Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No The Opportunity Join the R&D team in Blumenau. Contribute to the development of dry-type transformers. Collaborate with global engineering experts. Improve...
-
R&D Mechanical Engineer – Dry Transformers
4 semanas atrás
Blumenau, Santa Catarina, Brasil H-E Parts Tempo inteiroLocation: Blumenau, Santa Catarina, BrazilJob ID: R0090235Date Posted: 2025-08-27Company Name: HITACHI ENERGY BRASIL LTDA.Profession (Job Category): Engineering & ScienceJob Schedule: Full timeRemote: NoThe OpportunityJoin the R&D team in Blumenau. Contribute to the development of dry-type transformers. Collaborate with global engineering experts. Improve...
-
R&D Project Manager – Dry Transformers
Há 6 dias
Blumenau, Santa Catarina, Brasil Proterial Tempo inteiro R$90.000 - R$120.000 por anoLocation:Blumenau, Santa Catarina, BrazilJob ID:R0090236Date Posted: Company Name:HITACHI ENERGY BRASIL LTDA.Profession (Job Category):Project/Program ManagementJob Schedule:Full timeRemote:NoJob Description:The OpportunityYou will join the R&D team, leading product and technology development projects for dry-type transformers.How You'll Make an ImpactPlan,...
-
Assistente de Compras
Há 2 dias
Blumenau, Santa Catarina, Brasil Hitachi Tempo inteiro R$40.000 - R$80.000 por anoLocation:Blumenau, Santa Catarina, BrazilJob ID: R0103999Date Posted: Company Name:HITACHI ENERGY BRASIL LTDA.Profession (Job Category):Customer Service & Contact Center OperationsJob Schedule: Full timeRemote:NoJob Description:A oportunidade Apoiar o comprador em atividades relacionadas à área de compras, tais como colocação de pedidos, cadastro de...
-
Service Desk Analyst with French
4 semanas atrás
Blumenau, Santa Catarina, Brasil Experian Group Tempo inteiroResponsibilitiesYou will provide the service support of Decision Analytics software applications to all EMEA clients during the agreed Service Hours and to log all issues into the support incident management software and work with the dedicated support teams to provide effective resolution to clients. You will report into the Customer Service Manager.Be a...