Consultant, Business Consulting

Overview

If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This position will be dedicated to the ESS Programs planning unit with a focus on supporting large projects and/or leading medium/small projects. A program is a homogeneous portfolio with unique characteristics within a defined market of related classes of business, effectively administered by a program manager with specialized expertise in a delegated authority model.

As a member of this Technical team, this position is a liaison between Technology/IT and the Underwriting business so experience implementing projects with IT is highly desired. Business delivery is another key feature of the role, working closely with Underwriting, Technology and the PMO in a Product Owner capacity as follows:

Role and Responsibilities

• Solution, technology and delivery team facing
• Coordinates critical delivery team activities required to bring the product to market and associated visual management
• Coordinates requirements artifacts needed by the agile and dependent teams
• Analyzes current and future state of solution
• Contributes to the Vision and Project Backlog; owns the Team Backlog and implementation

This role will also handle business process improvement projects that may not have an IT component.

Location and Compensation

Work location: preference for Columbus, Des Moines or Phoenix locations if possible; remote work may be possible for candidates in other locations.

Compensation grade: G3.

Job Reference: #LI-remote, #LI-AS1

Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you

Key Responsibilities

• Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and duplications.
• Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
• Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources.
• Identifies critical elements of a business process that need to be managed. Defines criteria of performance success. Reports performance in a cohesive manner.
• As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing business unit level change.
• Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.
• Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements.
• Develops compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with current operating model and/or desired target state operating models.
• May provide direction, training and guidance for less experienced staff. May assign responsibility for tasks, set clear objectives and monitor progress and results. May monitor project schedules and costs. May develop project plans, work breakdown structures and desired outcomes for overall solution delivery.

Performs other responsibilities as assigned.

Reporting Relationships

Reports to Director. This is an individual contributor role and does not have direct reports; may have opportunity to lead projects or teams.

Typical Skills and Experiences

Education: Undergraduate studies in computer science, management information, business, mathematics or related field desired. Graduate studies are preferred.

Experience: Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration. In-depth experience with process redesign methods and tools. Three years of experience in project management is preferred.

Knowledge, Abilities and Skills: Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a variety of tools, concepts and techniques. Understanding of new technologies and developments in the technology industry. Detailed knowledge of the system development life cycle. Knowledge of project management concepts and techniques are required. Thorough knowledge of facilitation, performance management, organizational design and managing organization change. Ability to lead large or sophisticated projects. Effective communication skills and ability to deal with ambiguity.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

We currently anticipate accepting applications until 09/11/2025. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, please note that an external link was present in the original description.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic protected by applicable law.

This position could be filled within any of the lower 48 U.S. states. Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 )

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. The national salary range for Consultant, Business Consulting: $86,000.00-$178, The expected starting salary range for Consultant, Business Consulting: $95, $143,000.00

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