Data Operations Intern

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

Team Overview

At 99, we're building the technology and intelligence layer that powers our Operations teams.

As a Data Analytics Intern, you'll work directly with the Data & Insights Specialist to help extract data, build interactive dashboards, perform deep-dive analyses, and transform raw data into actionable insights that power operational decisions.

This is not a traditional operations internship. Instead of manually updating spreadsheets and reports, you'll help us eliminate them through advanced data solutions and automated reporting.

We're looking for someone curious, hands-on, and excited about technology. Someone who sees complex datasets and immediately thinks: "There must be a story and a value-creating insight hidden in here."

You'll have the opportunity to work with data, automation, AI tools, dashboards, and internal products that impact C2C, B2C, and Freight operations across Brazil.

If you love solving problems, learning new technologies, and building things that create real impact, we'd love to meet you.

Role Responsibilities

• Support the Data & Insights Specialist in extracting, cleaning, and modeling complex datasets for Growth Operations.
• Build, maintain, and optimize interactive dashboards and performance reports to support executive decision-making.
• Conduct exploratory data analysis to identify operational bottlenecks, growth opportunities, and key performance trends.
• Help eliminate manual reporting routines through automated data pipelines and analytics solutions.
• Assist in monitoring core operational metrics and translating data into clear, actionable business insights.
• Explore and test modern analytics and AI tools to improve data processing and reporting efficiency.
• Work closely with Operations, Marketplace, Analytics, Sales, and Product teams to solve real business problems through data.
• Continuously identify opportunities to simplify data structures and improve how teams access key metrics.

Role Qualifications

• Currently pursuing a degree in Engineering, Computer Science, Information Systems, Economics, Business, Mathematics, Statistics, or related fields.
• Intermediate English
• Strong curiosity about technology, data, automation, and AI.
• Proactive mindset and willingness to learn fast. Comfortable working with data and solving problems.
• Ability to take ownership and execute independently. Strong communication and collaboration skills.
• Positive energy and a builder mentality.
• Must have Basic knowledge of Python and SQL.

Nice to Have

• Basic knowledge of BI tools (Power BI, Tableau, Looker, etc.).
• Experience using AI tools such as ChatGPT, Claude, Gemini, Cursor, Copilot, or similar.
• Personal projects involving automation, dashboards, bots, or AI applications.