(Fluent English) Customer Support Consultant, Trading
Salve esta vaga e mantenha sua pesquisa organizada
Crie uma conta gratuita para salvar vagas, criar alertas e retornar a esta listagem a partir do seu painel.
Customer Support Consultant – Remote (USD Compensation)
SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders such as MasterCard, Calm, and MacPaw since 2010 to deliver secure customer and technical support in 30+ countries.
We support clients in 60 languages across diverse industries. Join our community and thrive in a multicultural, multinational environment from the comfort of your home office.
What you will do
- Deliver outstanding customer support via chats and emails
- Build strong and lasting customer relationships
- Keep up with evolving tools and technology
- Handle sensitive customer data with care and security
- Apply the latest customer happiness practices
- Maintain deep understanding of client solutions and meet KPIs
- Communicate with developers andัลฟ ਜਾਂ cross‑functional specialists
What you need to succeed
- Excellent English communication skills (minimum C1 انعس)
- Experience in a customer support role
- At least 1‑2 years of trading knowledge or exposure to trading operations
- Strong analytical thinking and research skills
- Positive, proactive and responsible attitude
- Personal computer (at least 8 GB of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)
Nice to have
- CRM systems expertise
Benefits
- Flexible schedule
- Fully remote work
- Inclusive international environment
- Compensation in USD
- Rewards for referrals
- Work‑life balance with internal health policy
- Responsive leadership focused on development and long‑lasting cooperation
- Clear paths for self‑development
- Trust‑based culture – no time‑tracking requirements
Job details
Seniority level: Associate
Employment type: Contract
Job function: Customer Service
Industries: IT Services and IT Consulting
How to apply
If you are a proactive support specialist who thrives on solving problems and ensuring customer satisfaction, send us your CV in English.
Equal Opportunity Employer
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
-
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Remoto Tempo integral R$ 55.800 - R$ 89.280 ContratoOverview(Fluent English, Cybersecurity) Technical Support Consultant (LATAM, remotely)Join our team as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.What you...
-
Rio de Janeiro, Rio de Janeiro, Brasil SupportYourApp Remoto Tempo integral R$ 208.000 - R$ 322.000 ContratoOverview(Chinese and English) Customer Support Consultant, crypto (remote)SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium...
-
Customer Support Executive
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil LiveAboard.com Remoto Tempo integralJob descriptionOverview of the position:As a member of our Customer Support team, you play a pivotal role in our organisation by providing exceptional support to customers and preparing guests for their upcoming adventure. You will assist guests in planning and organising their trip, liaising between our guests and partners, and delivering an outstanding...
-
Customer Support Geoscientist
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil Computer Modelling Group Tempo integral R$ 90.000 - R$ 130.000 ContratoYou will join Bluware, a wholly owned subsidiary of CMG (Computer Modelling Group) in Brazil as a dedicated resource supporting Petrobras, working at the intersection of technical support, geophysics, and client engagement, as part of Bluware’s Customer Support Team. Your primary responsibility will be to provide in-person and remote support for...
-
Content Evaluator – Customer Support
Há 3 horas
Rio de Janeiro, State of Rio de Janeiro, Brasil Innodata Inc. Tempo integralAbout the RoleWe are seeking detail-oriented Content Evaluators to test, review, and benchmark AI-generated customer support interactions across major platforms .In this role, you will evaluate AI model outputs against strict evaluation rubrics and authoritative business knowledge bases to help improve the quality, accuracy, and natural tone of...
-
Rio de Janeiro, State of Rio de Janeiro, Brasil Innodata Inc. Tempo integralInnodata (NASDAQ: INOD) is a leading data engineering company. With more than 2,000 customers and operations in 13 cities around the world, we are an AI technology solutions provider-of-choice for 4 out of 5 of the world’s biggest technology companies, as well as leading companies across financial services, insurance, technology, law, and medicine.By...
-
Educational Consultant
Há 2 dias
Rio de Janeiro, Rio de Janeiro, Brasil Árvore Tempo integral R$ 90.000 - R$ 150.000 ContratoJob descriptionWe are looking for an Educational Consultant to drive the expansion of our Writing solution in the United States, building strong partnerships with elementary schools and supporting sustainable growth.Árvore joined forces with Super Autor, expanding our portfolio and strengthening our impact in literacy education. By combining our expertise...
-
Rio de Janeiro, Rio de Janeiro, Brasil Kongsberg Defense US Tempo integral R$ 90.000 - R$ 140.000 ContratoKongsberg Discovery is a leading technology company specialising in navigation and sensors for the marine industry. We are looking for a Field Service Consultant to provide customer support for our product range. Responsibilities Technical education, bachelor, or equivalent combination of experience/education in the related professional field. Be customer...
-
Service Support Analyst
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil Airswift Tempo integral R$ 36.000 - R$ 60.000 ContratoAbout Us Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally. About Us Airswift is...
-
Onboarding Specialist
Há 2 dias
Rio de Janeiro, State of Rio de Janeiro, Brasil SleekFlow Tempo integralAbout SleekFlowSleekFlow is an AI Suite for Revenue-Driving Conversations. We are trusted by over 2,000 enterprises globally. But we are more than just a SaaS company; we are an AI-native movement redefining the B2C relationship across 70+ countries.At our core is AgentFlow—an AI GTM workforce that learns, improves, and acts as a self-healing knowledge...
