Complex Claims Specialist

Come join our team EPIC Insurance Brokers & Consultants is a fast-growing firm in the insurance industry, driven by capable people who share our beliefs and values. Headquartered in San Francisco and founded in 2007, we have over 3,000 employees nationwide with locations across the U.S. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results.

If these values align with what you're looking for in your next career, consider joining our team

Our JWF Specialty team is hiring a Complex Claims Liability Specialist. JWF is a leading Third-Party Administrator in the Midwest providing customized claims programs, managed care solutions, and analytics to clients who prefer service-first partnerships. JWF handles claims services for self-insured, high-deductible programs, captives, programs and pools for all property and casualty lines. At JWF Specialty, we emphasize a service model that allows associates to steward their clients\' programs without burdensome processes. If you value critical thinking, problem solving, and meaningful professional relationships, this role is for you.

JWF is a division of EPIC, a retail risk management and employee benefits insurance brokerage and consulting firm with offices across the country. EPIC has deep expertise in risk management, property and casualty, employee benefits, specialty programs, and private client services.

Open to Remote

The Senior Claims Liability Specialist is responsible for all functions related to the adjustment of Public Entity/Commercial liability claims. You must be able to work autonomously, prioritize responsibilities, evaluate complex coverage issues, manage a multi-faceted claim caseload, and meet client service expectations.

• Moderate to complex loss adjustment including coverage investigations, analysis, and evaluation of liability, damages, and monetary exposures
• Detailed and advanced coverage review and analysis of Commercial Excess Policies and MOCs
• Communicate and coordinate with self-insured clients, carriers, reinsurers, SIR program administrators
• Litigation management
• Participate in claim reviews with clients, program administrators, carriers
• Attend claim review meetings and mediations with clients and carriers; site investigations
• Proficiency with Microsoft Office programs (Word, Excel, Outlook, etc.)
• Bachelor\'s degree or equivalent and/or comparable industry experience
• Ability to interpret, understand, and analyze Commercial P&C coverage
• Minimum eight (8) years Commercial Liability claims experience related to Auto, General Liability, and Professional Lines liability claims (Employment Practices, Civil Rights, School Board Legal, Law Enforcement, Employee Benefits); ideally with Public Entity liability claims
• Exceptional written, verbal, and interpersonal communication skills
• Current Indiana adjuster license or qualified to acquire, and any other state licenses as needed

The national average salary for this role is $85,000.00–$105,000.00 in base pay, exclusive of bonuses or benefits. The base pay offered will be determined based on experience, skills, training, certifications, and education, while considering internal equity and market data.

EPIC has over 60 offices and 3,000 employees nationwide and is growing. We offer:

• Generous paid time off: 22 PTO days to start for hourly/non-exempt; 12 fixed company-observed holidays; 4 early-close days
• Generous leave options: Paid parental leave, pregnancy disability and bonding leave, organ donor/bone marrow donor leave
• Employee referral bonus program of $1,500 per hired referral
• Employee recognition programs and awards
• Employee Resource Groups: Women\'s Coalition, EPIC Veterans Group
• Professional growth & development programs: Mentorship, Tuition Reimbursement, Leadership Development
• Benefits such as Pet Insurance, Identity Theft & Fraud Protection, Legal Planning, Family Planning, and Menopause & Midlife Support
• Medical, dental, vision insurance, 401(k) matching, wellness & employee assistance programs
• Collaborative 50/50 work culture between producers and the rest of the business
• EPIC Gives Back charitable initiatives

To learn more about EPIC, visit our Careers Page. EPIC embraces diversity in all its forms and is committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. Diversity drives innovation and helps deliver the best outcomes to our clients.

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