Manager, Rewards

Job Summary

The Manager, Rewards is responsible for managing enterprise-wide reward activities to improve quality performance across assigned lines of business or markets.

Essential Functions

• Manage the enterprise quality rewards program and program team to assure execution on all quality rewards for all applicable lines of business
• Direct reporting of rewards earned and redeemed for each market and line of business, including analysis of reward impact
• Support markets in reward program development
• Work with markets to understand reward program budget impact and provide reports from vendors on rewards spend
• Work with vendor oversight team to ensure vendors are meeting SLA requirements and supporting programmatic requirements
• Work with compliance team to ensure all program requirements are compliant for regulatory and legal requirements
• Work collaboratively with all appropriate teams, including markets, EPMO, IT, IRE, Enhanced Benefits, marketing and others to assure a timely and accurately executed rewards program
• Lead internal workgroups and/or committees as appropriate, to improve quality measure outcomes
• Review and measure progress with management and work team and take appropriate action
• Communicate in a clear, concise, and complete manner with upper management, peers, department staff, other disciplines within the organization, outside agencies and other entities to ensure prompt and proper exchange of information and resolution of issues
• Perform any other job related instructions as requested

Education and Experience

• Bachelor's degree or equivalent years of relevant work experience is required
• Minimum of five (5) years of healthcare managed care experience is required
• Minimum of two (2) years of supervisory experience including hiring, training, assigning work and managing the performance of staff or as a lead in a functional area, managing teams on large scale projects is required

Competencies, Knowledge and Skills

• Excellent team facilitation skills
• Financial acumen
• Skilled in cross-function indirect management of teams in a complex matrix system
• Good understanding of IT architecture and processes
• Ability to engage teams in a positive, energetic manner
• Research, data analysis, infographics and trending
• Proficient in Microsoft Office Suite to include Word, Excel and PowerPoint
• Excellent written and verbal communication skills
• Ability to develop, prioritize and accomplish goals
• Ability to work independently and within a team environment
• Attention to detail
• Familiarity of the health care field
• Familiarity with applicable Federal regulations, State regulations, and accreditation standards
• Effective listening and critical thinking skills
• Strong interpersonal skills and high level of professionalism
• Effective problem solving skills with attention to detail
• Training/teaching skills

Licensure and Certification

• None

Working Conditions

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range

$81,400.00 - $130,200.00

CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary): Salary

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.

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