Employee Relations Manager

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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We're looking for a dedicatedEmployee Relations (ER) Manager to lead our ER function in Brazil. This role is crucial for cultivating a fair, legally compliant, and positive work environment. The ER Manager will act as a strategic partner to our leadership and a key resource for our HR team, ensuring we effectively manage labor-related risks and uphold the integrity of our company's culture and practices.

• Labor Relations and Advisory: Serve as the primary point of contact and subject matter expert on all employee relations matters for management, HR Business Partners (HRBPs), and other stakeholders. You'll provide guidance and strategic advice on complex issues, ensuring a consistent and legally sound approach;

• Investigations and Compliance: Lead and manage the end-to-end investigation workflow for all employee-related incidents not related to the code of ethics and other specific compliance investigations. This includes documenting incidents, conducting a tri-party review with Legal and Compliance, performing root cause analysis, and tracking corrective and preventive actions to ensure fair and consistent outcomes;

• Risk Management: Conduct annual risk mapping to proactively identify and manage labor-related risks. You'll analyze collective bargaining trends, regulatory changes, and employee sentiment to propose and manage mitigation plans. You'll also conduct biannual internal audits of disciplinary action documentation;

• Union and Collective Bargaining: Act as the company's primary representative and point of contact for all union-related matters. You will manage collective bargaining agreements and represent the company in negotiations;

• Policy and Process Management: You'll ensure mandatory labor law compliance and translate it into implementation of policies and guidelines;

• Training and Development: Develop and deliver training for managers on best practices in employee relations, helping to ensure consistency in our approach across all levels of the organization;

• Cross-Functional Collaboration: Serve as a key link between HRBPs, Centers of Excellence (COEs), and Compliance to align ER strategies with broader business goals.

• A bachelor's degree in a relevant field (e.g., Human Resources, Law, Business Administration);

• Experience on employee relations matters in Brazil (either as part of HRBP or HROps roles), with a strong understanding of Brazilian labor law (CLT) for at least 5 years;

• Experience in conducting workplace investigations;

• Demonstrated expertise in union negotiations and managing collective bargaining agreements;

• Strong analytical skills with the ability to perform risk assessments and legal compliance analyzis (e.g. audit findings) to drive improvements;

• Excellent communication, negotiation, and interpersonal skills;

• The ability to work effectively in a collaborative, cross-functional environment;

• Fluency in English is a strong plus.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

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