Director, Advisory Services

Director Advisory Services

The Director works collaboratively within a team of highly qualified Advisory consultants to deliver performance improvement to healthcare. This position will be primarily responsible for performing billable work for clients. The role of Director is to provide leadership by driving engagement results, manage client relationships, manage engagement resources, oversee development of client deliverables and solutions, oversee implementation, manage risks and issues, manage project logistics and economics, and support business development opportunities. This position has oversight for projects of all sizes and durations, which includes accountability for the quality of results, project profitability, and customer satisfaction. The Director delivers consulting services while supervising, mentoring, and developing staff. The Director serves as subject matter expert on projects as needed. This position will also participate in sales and business development activities including sales calls, RFP responses, orals, statements of works preparation, etc. This position will collaborate with and develop strong client relationships across all levels of the client organization including clinical staff, physicians, and administrative leadership to meet deliverables.

The Director is required to participate and lead in Premier internal activities including practice development, required, and approved educational opportunities throughout the year and learning the various technologies Premier offers to its clients. Additionally, the Director should:

• Maintain Utilization targets for client billable projects.
• Create value through meaningful client relationship management, solution development and implementation delivery.
• Create a team environment by enriching staff skills and knowledge and create a productive and collaborative environment.
• Create value for the Advisory practice through meaningful participation in practice related activities aimed at growing and enriching the Practice as a whole or individual Service Lines within the Practice
• Actively participate in add on sales activities and new sales business development opportunities.

Responsibility #1

• Execute/direct/oversee data analyses, initiate interpretations and conclusions, and oversee verbal and graphic presentations, using methods that are professionally sound and efficient relative to project objectives and conform to standards. Perform quality assurance on project deliverables.
• Assist in determining client needs by effectively leading client interviews and utilizing various tools and analytical methods. Summarize analytical findings in a coherent manner and draws insight from observations, interviews and data analyses. Develop accurate conclusions from findings. Drafts recommendations and potential solutions for team leadership review. Develops final recommendations and solutions for client review.
• Effectively execute on project plans in accordance with engagement statements of work and to client satisfaction.
• Guide team in developing presentations and deliverables for client audiences that communicate strategy and outcomes.
• Generate billings revenue by leading the engagements in the project delivery.
• Guide and lead project management related activities for assigned projects.
• Manage the budget and expenses for their assigned projects and manage project profitability.
• Manage staff assigned to their projects including providing mentoring and education for staff.
• Participate in risk and issue identification and mitigation along with the project leadership team.
• Identify opportunities for add on sales and communicate those to engagement leadership and participate in activities to aid in closing those opportunities.

Responsibility #2

• Actively listen for market opportunities on current engagements and collaborative networks and communicates potential leads to managers.
• Contribute to the development of sales presentation deliverables using prescribed formats and technology; proactively seeks out opportunities to participate.
• Identifies opportunities to improve profitability.

Responsibility #3

• Complete all required training requirements on an annual basis.
• Will aid in developing training materials for the practice in areas of their expertise.

Work Experience: 7 or more years

Education: Bachelors (Required)

Preferred Qualifications

Skills:

• Coordinate and deliver effective presentations (verbal and written) to client audiences to communicate project outcomes, recommendations, and strategy
• Ability to oversee, quality assure analytics and oversee and mentor others in the delivery and production of client deliverables
• Ability to relate to clients and team members in an effective and collaborative manner
• Ability to lead work groups to successful outcomes
• Demonstrated depth of knowledge in a specific area of expertise (i.e., Subject Matter Expert)

Experience:

• Experience in Health Systems Finance, Operations (clinical, support or operations), Strategic Planning or Decision Support Analytics
• Qualitative analysis and strategic problem-solving skills
• Experience leading cross-functional teams

Education:

• Master's Degree; RN or other professional license in clinical area of expertise; PMP/Lean Certification

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time
• Be adaptive and change priorities quickly; meet deadlines
• Attention to detail
• Operate computer programs and software
• Ability to communicate effectively with audiences in person and in electronic formats
• Day-to-day contact with others (co-workers and/or the public)
• Making independent decisions
• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Working Conditions: Remote; Travel 81-100% within the US; Physical Demands: Sedentary. Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $141,000 - $234,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Employees also receive access to the following benefits:

• Health, dental, vision, life and disability insurance
• 401k retirement program
• Paid time off
• Participation in Premier's employee incentive plans
• Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)
• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row
• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)
• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive:

• Perks and discounts
• Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, protected veteran status, or any other applicable federal, state or local protected class. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200. Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.