Director - Engagement Delivery Partner

3 semanas atrás


São Paulo, Brasil Cognizant Tempo inteiro

Summary:

Manages, owns & decides multi-service line solutions, final estimation and solution review in order to achieve customer satisfaction and increasing wallet share with a focus on quality, cost and effective client engagement. Orchestrates delivery for a portfolio of accounts and acts as a single point of contact for delivery discussions. Works 2 in a box with global CPs and SBU Heads to support client relationships (including escalations, SLAs and business expansion).

Responsibilities



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