Operations Team Leader
2 meses atrás
Role Purpose
The purpose of this role is to execute the process and drive the performance of the team on the key metrics of the process.
Do
- Ensure process is executed as per the client contract
- Conduct briefings before every shift to drive focus on key metrics and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes
- Prepare
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