Ombudsman and Corporate Compliance Senior Analyst

4 semanas atrás

Sao Paulo, Brasil FIS Global Tempo inteiro

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Business Administration
**Travel Percentage**:
5 - 10%
At FIS, you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. FIS stays ahead of how the world is evolving to power businesses, across merchants, banking, and capital markets, to outpace today’s fast-changing competitive landscape and help our clients run, grow, and achieve more for their business.

**About the team**

The Corporate Compliance team is responsible for regulatory landscape of regulated and non-regulated entities as well as act in preventing, managing, and mitigating the financial crime risks, that may occur through the payments we process, for our global customers or the products and services our business provides. Our goal is to be a be a trusted and independent second line of defense control function, in-order to protect FIS from financial crime risks.

**What you will be doing**

As an Ombudsman and Corporate Compliance Senior Analyst, you will be part of the Corporate Compliance team. You will engage with the business to provide advisory on regulatory matters by managing the regulatory change management process, ensuring a proper channel of communication with regulator through CB systems (UNICAD, SISCOM, BC Correio, STA, RDR and CRD) as well as to be responsible for the ombudsman channel of Worldpay do Brasil Instituição de Pagamento Ltda, a payment entity with a license granted by Central Bank in Brazil. This role will be responsible for all inquiries from customers in case they are not satisfied with the first channels when a complaint could not be properly solved.

**What you bring**:

- 2 to 5 years’ experience of providing regulatory compliance advisory services in a global payments’ environment, large financial institution or fintech.
- Knowledge of Central Bank systems.
- Knowledge of Ombudsman processes.
- Project management experience.
- Stakeholder engagement experience.
- High standard of written and verbal communication for policies and procedures design and maintenance.
- Attention to detail.
- The ability to handle and resolve challenging situations, work in a collaborative manner and be part of a wider Corporate Compliance team.

**You must be**:

- An Ombudsman certified professional by a recognized entity as per the Brazilian Central Bank requirements.

**Added bonus if you have**:

- Knowledge on Anti Bribery Due Diligence experience.

**What we offer you**
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
- The chance to work on some of the most challenging, relevant issues in financial crime.
- A work environment built on collaboration, flexibility, and respect.
- Varied and challenging work to help you grow your technical skillset.
- This role will be based in or Sao Paulo office.

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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