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Senior Program Manager
Há 1 mês
7+ years of program or project management experience
- 7+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience
- 7+ years of defining and executing against program timeline & requirements experience
- 7+ years of managing stakeholders in cross-functional project experience
- Experience using data and metrics to determine and drive improvements
International Expansion Payments includes larger payments teams such as software development, product management and technical operations. This team is responsible to drive the best payment experience for international customers by launching local payment methods and additional payment features.
Key job responsibilities
- Manage cross border payment roadmap and relationships with third party partners and internal teams to execute the roadmap.
- Define the program (mission, vision, tenets), set objectives, analyze data, drive improvements.
- Articulate scope, timeline, owners, risks, and the steps to mitigate those risks.
- Accelerate progress by driving crisp and timely decisions, clearing blockers and escalating appropriately.
- Recommend and driving projects to improve customer pain points within larger Payments organization and services across Amazon.
- Work with technology and operations teams to drive payment processing performance improvement after launch.
- Define metrics for assessing performance and trends.
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
