Commercial Operations Analyst

Há 2 dias


Sao Paulo, Brasil Cardinal Health Tempo inteiro

**_What does Commercial Operations contribute to Cardinal Health_**

Responsible for the smooth coordination with other stakeholders within our supply chain of all import shipments in-country: starting at the shipment from the point of origin, follow-up on international and local transportation, customs clearance, and warehouse delivery. Works together with customs brokers, freight forwarders, Logistic Service providers as well as with internal stakeholders to guarantee full visibility of our inbound supply chain, reduce operations costs and maintain optimal lead times. Works and supports with the Customer Service team to assure compliance with the expected service levels and internal policies.

**_
Accountabilities_**
- Responsible for tracking and tracing all import shipments from all origins into Brazil.
- Serves as a main point of contact between CAH’s local operational team, our Logistic Service Provider, customs brokers, and other internal stakeholders such as the Global Trade Team. Works together with all stake holders involved in the process on a day-to-day basis, to solve daily issues, minimizing operational customs and total lead times. Provides visibility on the state of each shipment to all other areas in the company.
- Along with other key stakeholders, constantly provides and executes solutions aiming to improve operating costs and reduce operating times.
- Supports and guides the customer service team from the LSP in all activities related to order processing, invoicing, customer delivery and reverse logistics when applicable. Assures product deliveries to customers are executed smoothly according to the Customer Service Promise provided at the lowest possible cost.
Creates and provides reports to support Operations and management team to make sound decisions and solutions.
- Upon request, coordinates and executes the international return and rebalance processes and activities with all CAH internal stakeholders.
- Perform other duties in line with business needs.

**_
Qualifications (minimum requirements):_**
- Bachelor’s degree in business administration, Logistics, Global Trade or related field
- 2-5 years’ experience Global Trade or similar field.
- English: Intermediate or Advance
- Proficient in Microsoft office
- Excellent communication and interpersonal skills
- Excellent customer service skills, ability to understand and work with sales and marketing stakeholders

**_
What will make you stand from the rest:_**
- Global Trade mastery
- Lean manufacturing
- Six Sigma
- Advanced Office Package
- Kaizen
- Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._



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