IT Support Analyst

6 meses atrás


Palhoca, Brasil Cognyte Tempo inteiro

We are Cognyte and the global leader in security analytics software. Over 100 government and enterprise organizations in more than 100 countries rely on Cognyte’s solutions to accelerate security investigations and successfully identify, neutralize, and prevent threats to national security, business continuity, and cybersecurity.

We are looking for an exceptional and passionate IT Support Analyst to join our IT team in Florianópolis.
- are driven by **curiosity**,
- thrive on **solving** the most complex security challenges, and
- want a unique **opportunity** to **grow** and **contribute**:

- in an **exciting** and **rewarding** environment

then we want to meet you

**Your impact**

****We are seeking a skilled IT Field Engineer Support to join our team and provide technical assistance to our clients in various on-site settings.

**Your toolbox**
- ** **Provide on-site technical support to clients, diagnosing and resolving hardware and software issues.
- Install, configure, and maintain computer systems, networks, printers, and other IT equipment.
- Collaborate with the IT team to troubleshoot and resolve complex technical problems.
- Respond promptly to service requests and prioritize tasks based on urgency and impact.
- Perform routine maintenance and updates on systems to ensure optimal performance.
- Document all technical procedures, configurations, and problem resolutions.
- Stay up-to-date with industry trends and emerging technologies to enhance technical skills.

**Requirements**:

- ** **Proven experience in IT support, preferably as a Field Engineer or similar role.
- Familiarity with networking protocols and troubleshooting.
- Excellent communication and interpersonal skills to interact with clients effectively.
- Ability to work independently and prioritize tasks in a dynamic environment.
- Any related certifications are a plus.
- **Fluent English skills. Including speaking, writing and reading**:

- **The role required full presence on site**

**Why Cognyte is your perfect match**

We’re a values-driven business with a strong passion for **innovation** that makes a **meaningful impact** on the world around us. We are calling out to the **curious minds** of the world, who are looking to **break new ground** and **bring innovative ideas to life**.

So, if this is you then we’re your perfect match

Career Page:
R&D


  • Support Analyst

    6 meses atrás


    Palhoca, Brasil Right Stakes Tempo inteiro

    Are you ready to be part of a dynamic team that's committed to delivering exceptional customer support and solving complex technical challenges? Join us at Right Stakes as a Support Analyst, and be a crucial part of our mission to provide top-notch service and exceed customer expectations. About Us: We're a European company on a mission to transform...


  • Palhoca, Brasil VOEJA.US TRAVEL Tempo inteiro

    We are seeking a dedicated and versatile **People and Management Support Analyst** with a passion for fostering a positive work environment and strong knowledge in payroll administration, taxes, and benefits. This role is crucial in driving our organizational culture, ensuring that financial and legal aspects related to employee compensation are managed...

  • Support Analyst

    5 meses atrás


    Palhoca, Brasil DATAINFO SOLUCOES EM TECNOLOGIA DA INFORMACAO LTDA Tempo inteiro

    Support Analyst401Acreditamos que benefícios contribuem para um ambiente agradável e que promove oportunidades de crescimento pessoal e profissional. Confira alguns da nossa lista de benefícios: Auxílio Refeição ou Alimentação; Plano Odontológico; Seguro de Vida; Assistência Psicológica e Nutricional; Universidade Corporativa e Auxílio...


  • Palhoca, Brasil Statkraft Tempo inteiro

    Tax and Litigation Analyst - Temporary contract - Full-time - Business Units: FR - Fin.Reporting, Acc. & GBS Finance **Company Description**: Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on...


  • Palhoca, Brasil Statkraft Tempo inteiro

    Tax and Litigation Analyst - Temporary contract - Full-time - Business Units: FR - Fin.Reporting, Acc. & GBS Finance **Company Description**: Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on...


  • Palhoca, Brasil Statkraft Tempo inteiro

    **Company Description** Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we don’t see renewable energy as part of the solution -...

  • IT Support

    5 meses atrás


    Palhoca, Brasil Quattris Global Ltd Tempo inteiro

    **SOW**: Remote Hands Required / Circuit Testing **Tech must be fluent in English.** **Job Types**: Part-time, Temporary **Salary**: R$25.00 - R$35.00 per hour Application Question(s): - Do you have a console cable?


  • Palhoca, Brasil Statkraft Tempo inteiro

    Company Description Statkraft has been making clean energy possible for over a century. That’s what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we don’t see renewable energy as part of the solution - we...


  • Palhoca, Brasil Central IT Tempo inteiro

    A Central IT tem como propósito, “Empoderar Pessoas e Impactar Negócios”, e isso diz muito sobre quem somos. O que você acha de trabalhar em uma empresa focada em promover a inovação, atuando com um time dinâmico e dedicado, que valoriza o seu conhecimento para te ajudar a crescer? Se isso é o que faz os seus olhos brilharem, chegou o seu...


  • Palhoca, Brasil Central IT Tempo inteiro

    A Central IT tem como propósito, “Empoderar Pessoas e Impactar Negócios”, e isso diz muito sobre quem somos. O que você acha de trabalhar em uma empresa focada em promover a inovação, atuando com um time dinâmico e dedicado, que valoriza o seu conhecimento para te ajudar a crescer? Se isso é o que faz os seus olhos brilharem, chegou o seu...


  • Palhoca, Brasil ArcTouch Tempo inteiro

    **WANTED: Thinkers, Builders & Dreamers**: For over 15 years ArcTouch has created lovable apps, websites, and connected experiences for world-leading companies like **Walmart, Disney, Audi, and 3M**. Since launching our first app in 2009, we’ve followed these core beliefs: - Create lovable products, the perfect blend of something useful and delightful...

  • Api Support Analyst

    5 meses atrás


    Palhoca, Brasil RateHawk Tempo inteiro

    Emerging Travel Group (or ETG) is a travel tech company, globally known for the brands RateHawk, ZenHotels and RoundTrip, spanning over 220 markets worldwide. We are well recognized and trusted across Europe, UK, Latin America and now are heading towards hitting the top of the North American market. Our mission is to create, distribute, and operate the most...

  • QA Analyst

    5 meses atrás


    Palhoca, Brasil Cognyte Tempo inteiro

    At Cognyte we create mind-blowing investigative analytics software to speed up investigations and allow customers to detect and respond to real security threats like terror, crime, fraud, cyber threats, crypto crime, and more. We did a spinoff in early 2021 and are independently traded on Nasdaq. We’re young, develop cutting-edge technology, and we’re...


  • Palhoca, Brasil Valtech Group Tempo inteiro

    A Valtech é uma empresa Digital global que possui escritórios em 21 países focada na transformação dos negócios por meio da inovação digital. Nós projetamos e construímos experiências únicas, executamos esforços de melhoria contínua e vivemos, alimentamos e impulsionamos a transformação dos negócios em todo o mundo digital. Apoiamos nossos...

  • Técnico de Suporte N1

    5 meses atrás


    Palhoca, Brasil 3AM IT Services Tempo inteiro

    Desde 2011 a 3AM IT Services, empresa de capital 100% nacional, vem se consolidando no mercado como uma empresa especializada em soluções de TI - com um portfólio de serviços que abrange field support, alocação de profissionais, cabling, projetos de rollout, inventário e moving. Indo além da tecnologia, queremos entregar com agilidade e especialidade...

  • Analista de Dados

    5 meses atrás


    Palhoca, Brasil Recruta Simples Tempo inteiro

    **Responsibilities**: As HFS/RTM Data analyst, you will report to the HFS / RTM Latam Sr. Manager and work closely with the Business units in LATAM to develop the projects related to performance improvement of the HFS and RTM and accompany in the implementation of those projects. As Data Analyst you will have 3 main responsibilities. - Developing full RTM....

  • Estágio Dmc Pricing

    6 meses atrás


    Palhoca, Brasil UWL DO BRASIL OPERADORA MULTIMODAL LTDA. Tempo inteiro

    Account responsibility from a desk level - Input Pricing data in the system - Support to Pricing and sales/GAT teams - Operates day-to-day tasks within a workflow if applicable - Learn and assist with management of the rates for ongoing clients - Communicates with agents, customers and operations - Manage the designed Inbox if applicable - Problem solving...

  • Business Analyst

    5 meses atrás


    Palhoca, Brasil McFadyen Digital Tempo inteiro

    **Company Description** McFadyen Digital is the leading advisor and implementer of eCommerce Marketplace solutions. During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of gross merchandise value (GMV). We’re honored to have supported 10% of the Fortune 500 with their digital...

  • Customer Support Analyst

    6 meses atrás


    Palhoca, Brasil Right Stakes Tempo inteiro

    **Tipo de Contrato: CLT, 44 horas semanais** **Quem Somos**: Somos uma startup que nasceu para revolucionar a face das indústrias de desenvolvimento de software e entretenimento em todo o mundo. Levamos o Agile a sério e concedemos muita autonomia aos líderes e equipes para executarem a melhor estratégia para a empresa. Somos apaixonados pelo que...

  • Senior QA Analyst

    5 meses atrás


    Palhoca, Brasil McFadyen Digital Tempo inteiro

    **Company Description** McFadyen Digital is the leading advisor and implementer of eCommerce marketplace solutions. During 15 years of implementing marketplaces, we’ve built dozens of platforms that cumulatively generate billions of dollars of GMV. We’re honored to have served 10% of the Fortune 500. Over 250 global brands like ABB, AB InBev, ACCO,...