Cx Sr. Program Manager, Cs Americas Emerging

1+ years of customer service experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce LatAm EF CX Manager - responsible for driving External Fulfillment CX initiatives in order to increase adoption and awareness of the program seeking for the best customer experience. Sao...

Cross functional project delivery experience; - Years of program, product or project management experience; - Working cross functionally with tech and non-tech teams experience; - Experience defining program requirements and using data and metrics to determine improvements; - Experience managing teams; - Experience managing, analyzing and communicating...

Venha fazer parte do TIME DA ATTIVO GROUP!! O Especialista de CX/CS será responsável por trabalhar com a parte emocional da jornada do cliente, assim como se preocupar em entregar tudo que foi prometido a ele no ato da compra de forma prática para concretizar a melhor experiência. Trabalhará em estreita colaboração com os proprietários, gerentes e a...

**About the Role** *** At Uber, providing excellent customer support to our users is a core feature of our product experience. As a CX Program Manager, you will be responsible for listening to users, understanding the root causes of painful customer experiences and helping to design solutions to reduce them, striving to build a phenomenal experience in the...

**Ser agente transformador na carreira das pessoas através da educação customer centric, é o nosso propósito.** Já traçamos um plano para chegar lá e temos dado grandes passos em direção a esse ousado desafio, mas precisamos de bons talentos para irmos ainda mais longe. Vem com a gente? **Nosso Desafio** Queremos dar autonomia e visão de...

Sr. Technical Program Manager, INTech LATAMThe Amazon International Technology Team is hiring a Senior Technical Program Manager to work in our Sao Paulo dev center in Brazil. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, technical design of the solutions/systems,...

Graduação: Administração, Marketing, Comunicação, Psicologia ou áreas correlatas. Desejável: Pós-graduação ou MBA em Customer Experience, Gestão de Negócios ou Comportamento do Consumidor.   Gestão de projetos: planejamento e execução de iniciativas de CX. Análise de dados: interpretação de métricas de desempenho para orientar decisões....

**About the Role** *** At Uber, providing excellent customer support to our users is a core feature of our product experience. As a New Modalities (NeMo) CX Program Manager you will work with Uber's mobility bets by being responsible for 1) creating our R&A (Refunds & Appeasements) Strategy & OKRs and 2) Identifying financial efficiencies for our product...

**GET TO KNOW US** Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global...

S&OP Sr Manager, BR Supply Chain São Paulo, São PauloAmazon is looking for a motivated individual for the profile of Program Manager for the S&OP team to keep delighting our customers by fulfilling products from Amazon and our Selling Partners.Minimum Requirements:Bachelor DegreeExperience working cross-functionally with technology and non-technology...

2+ years of program or project management experience We are looking for a highly motivated Program Manager (M/F/d) to join our team in Sao Paulo. You will be part of our International Product Team that owns the customer experience in our vast number of Amazon Music supported countries around the world. You will help us improve the day-to-day experience of...

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION : Do you want to be part of Amazon Brazil and contribute to a team that strives to deliver the best delivery experience solutions to delight our customers? Join...

Sr. Program Manager, Amazon Payment ProductsAt Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve.In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by...

**About the Role** *** At Uber, providing excellent customer support to our users is a core feature of our product experience. As a CX Program Manager, you will be responsible for listening to users, understanding the root causes of painful customer experiences and helping to design solutions to reduce them, aiming to build a great experience for Eaters in...

The Program Manager will be accountable for the successful completion of InterSystems Corporation TrakCare implementation projects on a regional basis, holding immediate responsibility for overseeing the projects within their region through a network of local Project Managers. The Program Manager is responsible for working with the Project Manager to...

11/12/2024Area Sales Manager - SAM - Power Quality Guarulhos, São Paulo Hitachi Vantara Corporation 11/12/2024 Description Are you a driven team player with the ambition to further develop through new challenges? If so, this can be the right opportunity for you. As an Area Sales Manager for South America r...Sales Manager (Transformers Components) Hitachi...

The Internal Audit Team is responsible for providing independent and objective assurance to Informa’s Audit Committee and to executive management on the adequacy, effectiveness, and sustainability of Informa’s system of internal control, which is achieved by bringing a systematic and disciplined risk-based approach in evaluating the organization’s...

Sr Manager Legal BRA MarketingSr Manager Legal BRA MarketingAre you looking to grow your career as a Sr Manager Legal BRA Marketing with a market leading software solution company? Do you thrive in leading projects through strategic thinking, problem solving, driving workflow process and efficiencies? Come join us!About the RoleIn this opportunity as Sr...

**ORGANIZATION AND PROGRAM PROFILE** **POSITION DETAILS** We are looking for a passionate, entrepreneurial, high-performing people leader to contribute to shaping our program and operations in Brazil whilst building and leading a high-performing and collaborative team of Delterra colleagues, external staff, and local partners as Program Manager for...

A Rödl Partner uma multinacional alemã que atua nas áreas de Auditoria, BPO, Business Advisory e Tax. Presente em mais de 50 países com mais 110 escritórios próprios em todo o mundo, sendo quatro deles no Brasil nas cidades de São Paulo, Curitiba, Vinhedo e Porto Alegre. Hoje contamos com uma equipe de mais de 5.800 colaboradores e estamos em forte...