Dispute Operation Manager
2 meses atrás
Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Swipe has partnered with major payment networks to enable individuals access to a full fiat channel for card payments through its licensed partner in the EU, MENA and LaTAM jurisdictions. Our mission is to enable customers to create crypto fiat card programs. It connects millions of customers to link their fiat/crypto wallet to Visa/Mastercard Schemes for online/offline payment.
**Responsibilities**:
- Supervise a team of risk operation analyst, manage customer complaints, develop effective communication to ensure appropriate policies, frameworks, trainings and controls exist that satisfies internal and external stakeholder’s needs
- Help resolve customer complaints in a timely manner and continually enhance dispute process with the issuing partners
- Ensure continuity of the business and prepare Weekly/Monthly report in a timely manner
- Lead Dispute Operation team and define goals, success metrics for the team members
- Suggest UX improvements and assist in the resolution
- A fast learner with 5-8 years of relevant working experience;
- Expertise in working with products and business teams to unlock growth opportunities and managing financial crimes risk
- Experienced in Risk, fraud and Operation Excellence
- Experienced working in a fast-paced, high-growth fintech environment
- Familiar with end-to-end product/engineering related processes and protocols, such as design and methodologies, life-cycle compliance/risk controls, compliance case management, etc.;
- An analytical mindset to decision-making. You are analytical, objective and skilled at using metrics to drive decisions
- A strong sense of ownership, who can not only identify a problem but work with partners execute a solution.
**Working at Binance**
- Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
- Fast moving, challenging and unique business problems
- International work environment and flat organisation
- Great career development opportunities in a growing company
- Possibility for relocation and international transfers mid-career
- Competitive salary
- Flexible working hours, Casual work attire
._
-
Dispute Operation Manager
2 meses atrás
Sao Paulo, Brasil Jobs for Humanity Tempo inteiroCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...
-
Dispute Operation Manager
2 meses atrás
Sao Paulo, Brasil Jobs for Humanity Tempo inteiroCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...
-
Seller Operation Manager
4 semanas atrás
Sao Paulo, Brasil Kuaishou Technology Tempo inteiroJob Responsibilities: 1. Responsible for the operation of Kuaishou international e-commerce merchants 2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
1 semana atrás
Sao Paulo, Brasil Kuaishou Technology Tempo inteiroJob Responsibilities: 1. Responsible for the operation of Kuaishou international e-commerce merchants2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
Há 1 mês
São Paulo, São Paulo, Estado de São Paulo, Brasil 快手 Tempo inteiroJob Responsibilities: 1. Responsible for the operation of Kuaishou international e-commerce merchants 2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
Há 1 mês
são paulo, Brasil Kuaishou Technology Tempo inteiroJob Responsibilities: 1. Responsible for the operation of Kuaishou international e-commerce merchants 2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
Há 1 mês
São Paulo, Brasil Kuaishou Technology Tempo inteiroJob Responsibilities:1. Responsible for the operation of Kuaishou international e-commerce merchants2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
1 semana atrás
são paulo, Brasil Kuaishou Technology Tempo inteiroJob Responsibilities: 1. Responsible for the operation of Kuaishou international e-commerce merchants 2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
1 semana atrás
São Paulo, Brasil Kuaishou Technology Tempo inteiroJob Responsibilities: 1. Responsible for the operation of Kuaishou international e-commerce merchants 2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
1 semana atrás
São Paulo, Brasil Kuaishou Technology Tempo inteiroJob Responsibilities:1. Responsible for the operation of Kuaishou international e-commerce merchants2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
Há 1 mês
São Paulo, Brazil, BR Kuaishou Technology Tempo inteiroJob Responsibilities:1. Responsible for the operation of Kuaishou international e-commerce merchants2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
1 semana atrás
São Paulo, Brazil, BR Kuaishou Technology Tempo inteiroJob Responsibilities:1. Responsible for the operation of Kuaishou international e-commerce merchants2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
2 semanas atrás
São Paulo, SP, Brasil Kuaishou Technology Tempo inteiroJob Responsibilities: 1. Responsible for the operation of Kuaishou international e-commerce merchants 2. Merchant growth: To evaluate and sort out customer stratification, under the scenario of live and short video and other content e-commerce forms, to establish a customer growth system, output customized solutions and strategies, promote the sustainable...
-
Seller Operation Manager
Há 1 mês
São Paulo, Brasil Kuaishou Technology Tempo inteiroJob Responsibilities:1. Responsible for the operation of Kuaishou international e-commerce merchants2. Merchant growth: To evaluate and sort out
-
Seller Operation Manager
1 semana atrás
São Paulo, Brasil Kuaishou Technology Tempo inteiroJob Responsibilities:1. Responsible for the operation of Kuaishou international e-commerce merchants2. Merchant growth: To evaluate and sort out
-
Senior Operation Manager
2 meses atrás
Sao Paulo, Brasil Yara Tempo inteiroData de anúncio: 1 de fev de 2024- Localização: Cubatão, São Paulo, BR- Função: Outros- Tipo de vaga: Permanente- Job Requisition ID: 18625**Senior Operation Manager**: **Apresentação da área**: As part of the YIS team, your unique contribution will be valued and acknowledged. We work hard to create an inclusive environment where people can bring...
-
Event Operation Manager
2 meses atrás
Sao Paulo, Brasil Bayer Tempo inteiro**Somos visionários, motivados a resolver os desafios mais difíceis do mundo e nos esforçando por um mundo onde saúde para todos...fome para ninguém não é mais um sonho, e sim uma possibilidade real.** **Estamos fazendo isso com energia, curiosidade e dedicação absoluta, sempre aprendendo a partir de perspectivas peculiares daqueles ao nosso redor,...
-
Technical Value Stream Manager
Há 1 mês
Sao Paulo, Brasil Platform Builders Tempo inteiroSomos uma comunidade de pessoas que desejam aprender, evoluir, empreender e construir iniciativas que gerem valor. Nosso propósito é te ajudar a construir o seu legado e te dar insumos para solucionar problemas reais na prática. Trabalhe com autonomia e em qualquer lugar do mundo, o momento para se tornar Builder é agora! Ao ingressar na Builders, você...
-
Client Operation Manager
Há 1 mês
Sao Paulo, Brasil Pentasia Tempo inteiroSao Paulo, Brazil - COMPETITIVE **Job Reference**: - 34487 - A Global Leader in Gaming Technology is currently looking for an experienced- Client Operations Manager to join their very exciting international team. This is an initial remote role and will become a hybrid in Sao Paulo**The Role** - As a Client Operations Manager, your role will be to oversee...
-
Account Manager
Há 5 dias
Sao Paulo, Brasil SHEIN Tempo inteiro**ABOUT US** SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we...
