Operations Manager Brazil

3 meses atrás

São Paulo SP, Brasil Cardinal Health Tempo inteiro

**Key Responsibilities**
- Oversee customer service operations, ensuring high levels of customer satisfaction through timely responses, resolution of issues, and proactive communication.
- Manage and optimize the end-to-end supply chain operations, including warehouse management, inventory control and logistics.
- Collaborate closely with our LSP to ensure efficient warehouse operations, including inbound and outbound logistics, order fulfilment, and inventory accuracy.
- Develop and implement strategies to improve operational efficiency, reduce cost, and enhance service levels.
- Monitor key performance indicators (KPIs) for supply chain operations and customer service to track performance and identify areas for improvement.
- Build and maintain strong relationships with internal teams and external partners, fostering a collaborative and customer-centric environment
- Document and manage supply chain processes to ensure standardization, compliance and continuous improvement in operations, creating clear guidelines for team members.
- Chair internal and external meetings to align cross-functional teams and stakeholders, ensuring everyone is informed and engaged in driving results.
- Ensure compliance with company policies, industry standards, and safety regulations throughout the supply chain.
- Prepare regular reports for senior management, summarizing operations status, challenges, and progress towards goals.

**People Management**:

- Train, mentor and lead your team, promoting best practices and continuous improvement.
- Grow, develop, and retain your team with intentional talent planning
- Leverage diverse and multicultural experiences and strengths and foster a one-team mindset
- Encourage curiosity and growth mindset
- Implement VOE action plans and conduct regular feedback sessions
- Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

**Key Responsibilities**
- Oversee customer service operations, ensuring high levels of customer satisfaction through timely responses, resolution of issues, and proactive communication.
- Manage and optimize the end-to-end supply chain operations, including warehouse management, inventory control and logistics.
- Collaborate closely with our LSP to ensure efficient warehouse operations, including inbound and outbound logistics, order fulfilment, and inventory accuracy.
- Develop and implement strategies to improve operational efficiency, reduce cost, and enhance service levels.
- Monitor key performance indicators (KPIs) for supply chain operations and customer service to track performance and identify areas for improvement.
- Build and maintain strong relationships with internal teams and external partners, fostering a collaborative and customer-centric environment
- Document and manage supply chain processes to ensure standardization, compliance and continuous improvement in operations, creating clear guidelines for team members.
- Chair internal and external meetings to align cross-functional teams and stakeholders, ensuring everyone is informed and engaged in driving results.
- Ensure compliance with company policies, industry standards, and safety regulations throughout the supply chain.
- Prepare regular reports for senior management, summarizing operations status, challenges, and progress towards goals.

**People Management**:

- Train, mentor and lead your team, promoting best practices and continuous improvement.
- Grow, develop, and retain your team with intentional talent planning
- Leverage diverse and multicultural experiences and strengths and foster a one-team mindset
- Encourage curiosity and growth mindset
- Implement VOE action plans and conduct regular feedback sessions
- Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public ass

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