Customer Practice Manager

Job Description: The Practice Manager is a senior member of our Professional Services leadership team. You have a key role in growing our Professional Services business and delivering value to our customers. You know how to build relationships, keep projects on track and secure new business. You are comfortable interfacing with all levels of stakeholders...

Bachelor’s degree, or 5 years of relevant work experience, in Computer Science, Engineering, Mathematics or a related field. - 15+ years of IT consulting/management experience, with demonstrated IT Transformation experience in customer-facing roles. - 10+ years of experience in technology/software sales, pre-sales, or technical consulting in...

Requisitos Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager Excellent knowledge of management methods and techniques Working knowledge of customer service software, databases and tools English Fluent/Native Strong client-facing and communication skills Advanced troubleshooting and multi-tasking skills

Highly technical and analytical, possessing 15 or more years of IT implementation experience - Ability to travel to client locations to deliver professional services as needed - Outstanding customer relationship management experience and collaboration skills - Demonstrated ability to think strategically about business, product, and technical challenges -...

**Customer Success Manager** **The Opportunity**: Do you want to build your career in one of the most innovative and growing industries within software? Imperva is the leading cybersecurity company, based in the heart of Silicon Valley with customers across the Fortune 500. Reporting directly to the Director of Customer Success Management, the Customer...

**About the Role** The ACSM is responsible for delivering ongoing proactive and reactive support to our customer community. “Community” refers to the customers who, based on spend, do not receive a dedicated Customer Support Manager for general product and support inquiries, but instead their requests are managed through a team of Associate Success...

Fluency (oral and written) in English and Spanish; - Bachelor's Degree; - 3+ years of experience in product or program management, market research, business development or consulting; - Experience defining program requirements and using data and metrics to determine improvements. Job summary Are you eager to influence business decisions to improve the...

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION: Job summary At AWS, we are looking for a Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects...

Sr. Practice Development Manager, Professional ServicesAs a Senior Practice Development Manager at AWS for Latin America, you will work with multiple teams in crafting and executing strategic plans, fostering new practice capabilities, and overseeing critical administrative functions. You'll be expected to identify and address business trends and guide...

**Customer Experience Manager / Account Manager** REMOTE - BRAZIL **About EnterpriseAlumni** EnterpriseAlumni is the market leading provider of Alumni Management SaaS. Our platform helps our clients (LinkedIn, JPMorgan Chase, PWC, Bank of America, Marks & Spencers others) maintain and maximize relationships with their alumni. Through our platform,...

At PayRetailers, we are committed to providing cutting-edge solutions that empower businesses to succeed in Latin America. Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued. Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on the world...

About the job: The Red Hat Services team is looking for a Manager to join us in any of our office locations in São Paulo, Brazil. In this role, you will manage a team of Technical Account Managers who focus on customer success, product adoption and supporting the subscription renewals. You'll work with your peers around the world to guide initiatives and...

Overview: **We Are PepsiCo** Join PepsiCo and dare to transform! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

**_Job Title:_** Customer Success Manager **_ Role Overview:_** The Customer Success Manager ensures quality service and operational performance within the parameters of program and delivery standards that drive constant improvement in customer satisfaction. Strong knowledge of data security hardware, software, networking, and management platforms with an...

DESCRIPTION Job Summary At AWS, we are looking for a Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. Professional Services engage in a wide variety of projects for customers and partners, providing collective...

Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Position Purpose The goal of this CSM role is to establish a life-long relationship between Genesys and Genesys’ customers...

Joom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential and explore profitable ways to expand your business. Joom Pulse helps make...

**Dow **has an opportunity as **Customer Manager in São Paulo, **with special focus on Automotive Industry into Dow Polyurethanes business. The incumbent focuses on serving and facilitating the management of medium and large accounts where business has a value added position. The role includes capturing, probing, and identifying sales opportunities with...

Do you believe in personalized service and working towards shared goals? Do you understand the value of trust, accessibility, and personal touch when it comes to cultivating business relationships? Then you just might be the right candidate for our Customer Success Manager position.This is an opportunity to work with Brazil’s top advertisers and be...

Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Papa John's, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup,...