IT Infrastructure Operations Specialist

7 meses atrás


Colombo, Brasil Michelin Tempo inteiro

IT Infrastructure Operations Specialist

Join the Michelin ITJourney as IT Infrastructure Operations Specialist - DAP Service Line

1. You grow with a multi-talented global team who are constantly pushing boundaries to achieve IT green days and help the business run smoothly.

2. You invest your future with us. You can be part of our frequent, comprehensive training programs, both internal and external career mentorship programs with tier-1 IT industry experts to fulfill your full potential.

3. Most importantly,it's you who make an IMPACT. We are a team who believes in individual contribution to tackle complex challenges and drive this change with a like-minded collogues.

What would you do?- Act as an escalation point of contact for IT infrastructure incidents reported by support team by providing the technical expertise to troubleshoot the incident and work with multiple teams for resolution.- Act as the escalation point for the support engineer in the roster.- Act as the coordinator for multiple regional teams for issue resolution during the on-call roster.- Engage in DAP project activities and function under Infrastructure project portfolio management.- Actively participate in DAP cloudification projects.- Provide technical expertise to resolve maintenance issues escalated by support team.- Collaborate with different teams and business units in replacing infrastructure hardware related to Server, Storage, databases, security infrastructure, back up tools and other virtualized technologies.- Carry out regular security updates on services and other storage devices with the help of operational team.- Provide daily team updates to ensure Michelin security conformity by analyzing monitoring tools and take actions.- Contribute the team and asset manager to perform regular updates on CMDB to reflect updated asset and contract database such as EOL devices.- Manage, maintain, and update configuration documentation and support ticketing system.- Act as a change coordinator to maintain change requests and be part of a key contributor in change management process.- Adopt and work in an Agile/Lean environment adhering to ITIL framework, improve teamwork and continuous improvement.

You will be required to have:

- Minimum Linux/Windows OS / MCP Qualification or HND in a related field and bachelor’s degree in a related field
- Minimum 2 years of IT industry experience with at least 1-year hands on experience in an IT infrastructure role.
- Working knowledge in Windows Server OS platforms (Linux experience would be considered as a definite advantage)
- Hands on experience in setting up windows set ups (Active Directory, DNS, Anti-Virus, patching and upgrading)
- Working knowledge in VMware set ups, server/VM networking.
- Working knowledge in SSL certifications
- Exposure to server platform architecture tools
- Exposure to cloud technologies such as AWS would be an advantage.
- Working knowledge in databases and data migrations
- Exposure to data back up and data recovery drills
- Exposure to automation technologies would be an added advantage.
- Experience in working in an incident management system would be considered as an advantage
- Working knowledge in Windows Server OS platforms (Linux experience would be considered as a definite advantage)
- Hands on experience in setting up windows set ups (Active Directory, DNS, Anti-Virus, patching and upgrading)
- and basic working knowledge in VMware set ups, server/VM networking

Working Schedule : There is a requirement to be part of 24 X 7 operation on-call support team will work on an monthly rotational roster ( 1 week per month)

LI-RECRUTEMENTMICHELIN



  • Colombo, Brasil Michelin Tempo inteiro

    IT Infrastructure Operations Specialist KEY EXPECTED ACHIEVEMENTS Run and Maintain - Engage in 2nd and 3rd level support for reported IT Infrastructure incidents, document problems and, solutions, and assist team members when required; - Act as the senior point of escalation within the IT infrastructure support team; - Escalation management on complex or...


  • Colombo, Brasil Michelin Tempo inteiro

    IT Infrastructure Operations Specialist MISSION Provide IS teams processes, methods and tools necessary for their activities, as well as the associated standards, assistance and advice. KEY EXPECTED ACHIEVEMENTS Run & Maintain - Engage in 2nd and 3rd-level support for reported IT Infrastructure incidents, document problems, and solutions, and assist team...


  • Colombo, Brasil Michelin Tempo inteiro

    IT Infrastructure Solutions Specialist MISSION A global role that aims at delivering best of the breed IT Infrastructure solutions to internal business requirements. A member in the team that leads deliverables from end-to-end, you are involved at all levels in the project architecture, project analysis, project procurement, project planning, project...


  • Colombo, Brasil Michelin Tempo inteiro

    IT Infrastructure Adoption Specialist KEY EXPECTED ACHIEVEMENTS - Responsible to contribute to the deployment of the adoption kit related to Infrastructure projects and operational activities. - Working closely with EUR / Group Adoption Leader to understand user impact, project requirements and timelines. - Coordinate with the EUR / Group Adoption Leader or...


  • Colombo, Paraná, Brasil Millennium It Esp Tempo inteiro

    About the RoleMillennium IT ESP is seeking an experienced Senior Director to lead our Network Operations Center (NOC) team. As a key member of our organization, you will play a critical role in developing and implementing strategies for delivering high-quality services to our customers.Key ResponsibilitiesOptimize NOC services to increase efficiency and...

  • Infrastructure Specialist

    7 meses atrás


    Colombo, Brasil Brennan IT Tempo inteiro

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business....


  • Colombo, Brasil Brennan IT Tempo inteiro

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business....


  • Colombo, Brasil Brennan IT Tempo inteiro

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business....

  • IT Systems Specialist

    1 semana atrás


    Colombo, Brasil Michelin Tempo inteiro

    IT Systems Specialist - SAP KEY EXPECTED ACHIEVEMENTS Design - Participate in architectural design, system specifications, cost and timeline estimate for the different implementation of IS-IT - Participate in the recommendation of solutions and/or changes to improve performance, stability, functionality or system management processes Implementation -...


  • Colombo, Brasil Brennan IT Tempo inteiro

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business....

  • Configuration Specialist

    7 meses atrás


    Colombo, Brasil Brennan IT Tempo inteiro

    **Why work for Brennan?** We are a national company with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. **Brennan IT benefits include**: - A strong culture underpinned by values...

  • IT Systems Specialist

    7 meses atrás


    Colombo, Brasil Michelin Tempo inteiro

    IT Systems Specialist - SAP Position Overview The SAP Basis Level 2 Specialist plays a critical role in supporting and enhancing the performance and security of SAP systems. This role is pivotal in managing SAP environments, including system configuration, database management, and compliance with relevant standards. The specialist will troubleshoot issues,...

  • IT Systems Specialist

    7 meses atrás


    Colombo, Brasil Michelin Tempo inteiro

    IT Systems Specialist - SAP Position Overview The SAP Basis Level 2 Specialist plays a critical role in supporting and enhancing the performance and security of SAP systems. This role is pivotal in managing SAP environments, including system configuration, database management, and compliance with relevant standards. The specialist will troubleshoot issues,...

  • IT Recruiter

    1 semana atrás


    Colombo, Brasil Инновационные Трейдинговые Системы Tempo inteiro

    **IT Recruiter***:Exactpro is a specialist firm focusing on building software for testing technologically complex platforms of our clients - global financial industry leaders. Exactpro software and ideas are used in half of the top 20 largest global exchanges and clearing houses. The company is headquartered in the United Kingdom with operations in the...

  • Senior Director

    7 meses atrás


    Colombo, Brasil Millennium IT ESP Tempo inteiro

    **Role Summary** As the Manager - Network Operations Center (NOC), you will support the development for Network Operations Center services; works with other Managed Services Leads to develop and manage a holistic strategy for delivering service quality and continuous service improvement. You will be responsible for optimizing the services delivered through...

  • Security Operations Lead

    7 meses atrás


    Colombo, Brasil Michelin Tempo inteiro

    Security Operations Lead Key Expected Achievements: - Ensuring the Security Operations Centers (SOC) have full visibility across the ecosystem, and actively participate in incident response - Leading infrastructure security cultural transformation across the Michelin BR in line with the Security Strategy - The advanced threats, risks and security...


  • Colombo, Brasil Michelin Tempo inteiro

    EUX Workplace and Collaboration Specialist KEY EXPECTED ACHIEVEMENTS - Efficiently resolve the EUX related incidents and service requests following FIFO and prioritization. - Act as an escalation point for OSS (On-Site Support). - Identify trends and recurring problems to determine the underlying causes and solve problems at the source. - Develop...

  • IT Systems Specialist

    7 meses atrás


    Colombo, Brasil Michelin Tempo inteiro

    IT Systems Specialist - SAP Design - Participate in architectural design, system specifications, cost and timeline estimate for the different implementation of IS-IT - Participate in the recommendation of solutions and/or changes to improve performance, stability, functionality or system management processes Implementation - Contribute to the...


  • Colombo, Brasil Brennan IT Tempo inteiro

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business....


  • Colombo, Paraná, Brasil Brennan It Tempo inteiro

    Operational Excellence in Service DeliveryBrennan IT is an Australian owned systems integrator aiming to lead, not follow. We value performance and empower our people to bring new ideas to the table. This approach has made us the largest systems integrator in Australia.We offer an excellent remuneration package and benefits including:A strong culture based...