Telesales Professional

2 semanas atrás

Sao Paulo, Brasil TIM SA Tempo inteiro

**Id da vaga**:22911

**Cargo**:Telesales Professional - Consultor (a) Sênior

**Diretoria**:Chief Revenue Officer

**Breakdown**:Residential Solutions

**UO**:Residential Remote Sales Operations

**Regional**: TIM SA São Paulo

**Estado**:SAO PAULO

**Cidade**:SAO PAULO

**Descrição do perfil**

Responsável por identificar em conjunto com os parceiros comerciais as estratégias de atuação, avaliação e monitoramento dos processos, propondo melhorias com foco no aumento da produtividade e qualidade, além de prospectar novas parceiras.

**Principais atividades**
- Ser responsável pelo alinhamento das estratégias junto aos parceiros comerciais (script, ofertas, regulamentos);
- Ser responsável pela estratégia de mailing do canal Telesales, propondo e executando ações de direcionamento para todos os parceiros comerciais;
- Ser responsável pelo dimensionamento de PA´s canal Inbound e Outbound;
- Analisar a performance do parceiro comercial através de relatórios operacionais;
- Definir ações para alavancar produtividade;

**Conhecimento, Experiência e Formação**
- Experiência em operações de Televendas (Inbound e Outbound);
- Desejável conhecimento em operação de Telecom;
- Experiência em análise de dados (intermediário)
- Formação superior Gestão Comercial, Marketing Digital, Administração, áreas afins.

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