Business Assurance Professional

2 semanas atrás

Rio de Janeiro, Brasil TIM SA Tempo inteiro

**Id da vaga**:22611

**Cargo**:Business Assurance Professional - Especialista

**Diretoria**:Chief Financial Officer

**Breakdown**:Planning & Control

**UO**:Post-paid & New Products Rev. Assurance

**Regional**: TIM SA Headquarter

**Estado**:RIO DE JANEIRO

**Cidade**:RIO DE JANEIRO

**Descrição do perfil**

Responsável por entender todo o composto dos produtos e serviços, no que tange receitas e cutstos a fim de identificar oportunidades, desenvolver modelos de detecção preditivo e atuar em melhorias de processos que possam alavancar receitas, reduzir custos ou impactar a customer experience.

**Principais atividades**
- Acompanhar os principais OKRs/KPIs da área, integrando as diversas áreas da empresa para viabilizar soluções que possam impactar a margem econômica/ financeira da empresa;
- Conhecer a arquitetura de sistemas para avaliação de riscos técnicos e discutir ações e controles que possam mitigar ou prevenir perdas financeiras;
- Participar ativamente e de forma consultiva com a visão de Business Assurance através do conhecimento dos modelos de negócios e avaliar projetos, novos produtos e/ou serviços, emitindo pareceres e requisitos técnicos que permitam controlar e identificar de forma rápida e eficaz potenciais perdas financeiras;
- Utilizar tecnologias, tais como SQL, BigQuering, SAS, Inteligência Artificial entre outras ferramentas para analise exploratória de dados e criação de modelos de detecção de perdas financeiras agregando a visão técnica e de negócios;
- Compreender toda a cadeia dos compostos dos produtos e serviços para avaliar potenciais GAPs que possam impactar a Customer Experience e indicar controles e alternativas para propor melhorias;
- Trabalhar consultivamente com indicações de melhorias de processos que viabilizam alavancas financeiras para o negócio;
- Atuar junto as áreas de tecnologia para garantir os reports nas datas acordadas e confiabilidade (atuação na gestão da qualidade dos dados nos controles de BA)
- Criar/ manter documentações de controles e modelos de operações dos controles de BA para execução dos times;
- Operar controles de Business Assurance, através de instruções pré definidas com o processamento de dados ou utilização da ferramenta RAID8 para abertura de tickets para operações de TI, Faturamento ou discussões com o Marketing;
- Realizar a gestão E2E dos issues encontrados que geram perda de receita garantindo a correção, recuperação ou evitando perdas futuras, assim como calcular e reportar os ganhos gerados a partir da malha de controle de Business Assurance.

**Conhecimento, experiência e formação**
- Sólidos conhecimentos do composto dos produtos de Telecom e visão E2E da cadeia do ponto de vista da geração da receita;
- Conhecimento em ferramentas para automação de rotinas básicas como: Power Automate, Macro;
- Big Data e Data Analytics (SAS, SQL, Big Query, scripts AWK);
- Ferramentas de visualização de dados (Power BI, Tableau, Qlik etc);
- Superior completo em Administração, exatas e áreas correlatas.

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