Service Delivery

2 semanas atrás

Sao Paulo, Brasil IBM Tempo inteiro

**Introduction**
As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and handle issues to ensure our customers success.

**Your Role and Responsibilities**

"Todas as vagas são elegíveis para pessoas com deficiência e reabilitados"

**Required Technical and Professional Expertise**
The Security Analyst will be responsible for carrying out the day-to-day operations of customer

environments. The Security Analyst will work on shifts (1 or 2) to monitor tickets queue for many customers environment specially to support firewalls environments.

"Todas as vagas são elegíveis para pessoas com deficiência e reabilitados"

**Preferred Technical and Professional Expertise**
Good Network and TCP/IP skill

Basic Firewall Skill (Cisco ASA, Fortigate, Juniper, Check Point and Palo Alto)

Basic Knowledge of IPS skills (Cisco FirePower, Fortigate, Check Point and Palo Alto)

Basic Knowledge of Cloud Security (IBM Cloud, AWS, Azure)

Basic Knowledge of URL Filtering (Check Point, Palo Alto, Fortigate, Forcepoint, BlueCoat)

Basic Knowledge of WAF (Imperva, CloudFlare, FortiWeb, Akamai)

Basic Knowledge of Endpoint (AntiVirus, Antimalware)

Basic Knowledge of AntiSpam (EOP and Cisco ESA)

Good analytical and problem-solving abilities

"Todas as vagas são elegíveis para pessoas com deficiência e reabilitados"

**About Business Unit**

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

  • Gerente Delivery

    2 meses atrás

    Sao Paulo, Brasil Delivery Perdizes Tempo inteiro

    Coordenar diariamente as operações do restaurante no salão; - Oferecer serviço superior e maximizar a satisfação do cliente; - Analisar regularmente a qualidade dos produtos e pesquisar novos fornecedores; - Organizar e supervisionar turnos; - Avaliar o desempenho da equipe e dar feedback para melhorar a produtividade; - Estimar necessidades futuras de...

  • Service Delivery Manager

    3 semanas atrás

    Sao Paulo, Brasil TMF Group Tempo inteiro

    **Purpose of the Role** The service Delivery Manager is accountable for ensuring service delivery meets the internal business requirements, is delivered on time, and is within budget. They act as a bridge between the Delivery Leadership / Technology Managers and the GTS teams, ensuring that services are delivered efficiently and effectively. The service...

  • Gerente Delivery

    Há 7 dias

    São Paulo, São Paulo, Brasil Delivery Perdizes Tempo inteiro

    Coordenar diariamente as operações do restaurante no salão; Oferecer serviço superior e maximizar a satisfação do cliente; Analisar regularmente a qualidade dos produtos e pesquisar novos fornecedores; Organizar e supervisionar turnos; Avaliar o desempenho da equipe e dar feedback para melhorar a produtividade; Estimar necessidades futuras de produtos,...

  • Service Delivery

    4 semanas atrás

    Sao Paulo, Brasil Jobs for Humanity Tempo inteiro

    **Company Description** Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global **Job Description** Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Associate's...

  • Service Delivery Manager

    Há 3 dias

    Sao Paulo, Brasil amdocs Tempo inteiro

    **Job ID**:177574 **Who are we?**: **In one sentence**: The Service Delivery Manager of NetOps Managed Services is responsible for the execution and delivery of the Managed Services function within the North America and Latin America region. It is a customer centric role who collaborates closely with internal teams to ensure all production issues are...

  • Atendente de Delivery

    2 meses atrás

    Sao Paulo, Brasil LIFE Recursos Humanos Tempo inteiro

    Cód. da vaga: 7087 **Atendente de Delivery em São Paulo - SP**: Publicado hoje Vai atender a pedidos internos e externos (Do próprio restarurante e de plataformas deliverys) Incluir o pedido no sistema Fechamento de caixa Apresentar cardápio ao cliente e oferecer opções. **Cargo**:Atendente de Delivery **Tipo de Contrato**:CLT (Efetivo) **Área...

  • Atendente de Delivery

    Há 24 horas

    Sao Paulo, Brasil LIFE Recursos Humanos Tempo inteiro

    Cód. da vaga: 7087 **Atendente de Delivery em São Paulo - SP**: Publicado hoje Vai atender a pedidos internos e externos (Do próprio restarurante e de plataformas deliverys) Incluir o pedido no sistema Fechamento de caixa Apresentar cardápio ao cliente e oferecer opções. **Cargo**:Atendente de Delivery **Tipo de Contrato**:CLT (Efetivo) **Área...

  • Atendente de Delivery

    1 semana atrás

    Sao Paulo, Brasil Hamburgueria 94 Tempo inteiro

    Estamos buscando pessoa para atendimento de Delivery e balcão de atendimento (temporariamente em breve será apenas Delivery). O trabalho consiste em pegar pedidos nas plataformas de delivery (Ifood e Rappi) além de Whatsapp e site próprio de Delivery (MenuDino). Além de pegar será necessário fechar os pedidos na embalagem para delivery e despachar os...

  • Estágio em Delivery Services

    2 semanas atrás

    Sao Paulo, Brasil Nestle Operational Services Worldwide SA Tempo inteiro

    **RESUMO DA POSIÇÃO** **Localização**:Sede Nestle **Modalidade**:Hibrido **Área / BU**:Nespresso Supply Chain **Reporte**:Gerente de Delivery Services & Transports **Alguma pessoa interna mapeada? **Não **Propósito da posição** Entrar na Nestlé significa que você está se juntando à maior empresa de alimentos e bebidas do mundo. Em nosso...

  • Cloud Services Delivery Manager

    3 semanas atrás

    Sao Paulo, Brasil SAS Tempo inteiro

    : **Cloud Services Delivery Manager - Hybrid** **Nice to meet you!** We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...

  • S2p Service Delivery Manager

    2 semanas atrás

    Sao Paulo, Brasil Thoucentric Tempo inteiro

    **Main Accountabilities**: - Leading full end-to-end compliance with ClientsS2P Global Process Model and Global Financial Controls Framework, including interfaces with Corporate & external audit (KPMG); - Leading end-to-end S2P service delivery performance & process improvement with the Finance, Procurement and IBM teams; - Leading monthly service delivery...

  • Líder de Delivery

    4 semanas atrás

    Sao Paulo, Brasil Boa Supermercados Tempo inteiro

    **Líder de Delivery** Acompanhar os serviços executados no setor de Delivery, acompanhando metas estabelecidas, níveis de estoques, produtividade e desempenho dos colaboradores, com ênfase na qualidade e higiene, visando a excelência no atendimento. **Requisitos** Experiência na função ou em áreas correlatas; Ensino Médio Completo; Residir na...

  • Service Delivery

    2 semanas atrás

    Sao Paulo, Brasil Novartis Tempo inteiro

    392649BR **Service Delivery & Operations Manager**: Brazil **About the role** **Commitment to Diversity & Inclusion**: - We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._ **Role Requirements** **Division** Operations **Business Unit** DATA, DIGITAL &...

  • Especialista em Delivery de Serviços

    2 semanas atrás

    Sao Paulo, Brasil SONDA IT Tempo inteiro

    **Viva a experiência SONDA** **Aqui você transforma sua carreira!** **Por que fazer parte da SONDA?** Porque assim como você, amamos o que fazemos, temos paixão por inovação e estamos convencidos de que através do conhecimento e da tecnologia vamos transformar não só os negócios de nossos clientes, mas também o futuro. Na SONDA você terá uma...

  • Service Delivery Manager

    3 semanas atrás

    Sao Paulo, Brasil Cognizant Tempo inteiro

    A Cognizant é uma multinacional Norte Americana do ramo de TI sediada em Nova Jersey, que está no Brasil há 11 anos, com escritórios em São Paulo e Curitiba. Atualmente contamos com um time de quase mil e quinhentos colaboradores e continuamos crescendo exponencialmente, buscamos novos talentos que tenham interesse em uma oportunidade de carreira em uma...

  • Service Delivery Manager

    3 semanas atrás

    Sao Paulo, Brasil inventCloud Tempo inteiro

    A inventCloud é uma consultoria de serviços de tecnologia com foco em projetos de inovação, sendo eles em ambientes físicos ou em cloud (privada, hibrida e pública). Temos parcerias globais e certificações dos maiores fabricantes de TI do mundo, entregando serviços customizados para os nossos clientes. Nossa missão é fornecer soluções...

  • HR Service Delivery

    2 meses atrás

    Sao Paulo, Brasil HSBC Tempo inteiro

    -Job description The HR Service Delivery role will execute all elements of HR Operations being responsible for payroll, benefits, HR accounts recon & substantiation as well as activities related to data management, mobility and service management. **Responsibilities**: - Conduct monthly payroll activities with external vendor and reviewing them to ensure...

  • Delivery Manager

    2 semanas atrás

    Sao Paulo, Brasil Equação IT Tempo inteiro

    Equação IT is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners. We are looking for a Delivery Manager with the following requirements: Description: Delivery Manager will be...

  • Service Delivery

    2 semanas atrás

    Sao Paulo, Brasil IBM Tempo inteiro

    **Introduction** As a Service Delivery Specialist, you are the face of IBM for our customers. Your clients' success depends on your ability to understand their needs and respond to requests for new services. This role is an integral part of both account planning and delivering support strategies, working to proactively monitor problems, change processes, and...

  • Gerente de Delivery

    2 semanas atrás

    Sao Paulo, Brasil Alife-nino Tempo inteiro

    Coordenar diariamente as operações do restaurante no salão; - Oferecer serviço superior e maximizar a satisfação do cliente; - Analisar regularmente a qualidade dos produtos e pesquisar novos fornecedores; - Organizar e supervisionar turnos; - Avaliar o desempenho da equipe e dar feedback para melhorar a produtividade; - Estimar necessidades futuras de...