Strategic Client Content Sr. Associate

Há 1 mês

Sao Paulo, Brasil JPMorgan Chase Bank, N.A. Tempo inteiro

A strong Creative Marketing Sr. Associate is a strategic thinker, creative writer and storyteller with the ability to understand how to address a large number of clients and prospects with content and also customize presentations by gaining an understanding of an individual merchant's needs and conveying our company's value proposition in a compelling way without sacrificing compliance and brand requirements. They must be able to effectively project manage, balance multiple projects and prioritize with tight deadlines, leading stakeholders at varying levels across multiple lines of business within the firm. It is necessary to be proficient using key tools such the Microsoft Office suite, particularly Microsoft PowerPoint, and the Adobe Creative Suite as the role will have a heavy design and marketing component. Prior payments experience and knowledge would also be incredibly valuable to have for this role.

**Responsibilities Include**:
**Business Results**
- Help create compelling stories and build new sales collateral that meets the needs of our Latin America Sales team and deliver value for their client presentations.
- Collaborate with global team members across our Marketing, Sales, and Product organizations to ensure best-in-class materials and efficiencies in our processes
- Develop working knowledge of payments solutions (Treasury, Acquiring, Liquidity, Trade, Commercial Card, etc.) in order to provide expertise in guiding the strategic narrative.
- Translate technical information into language understood by all levels of clients.
- Proactively perform needs assessment to identify gaps in content and create material to fill those gaps.

**Client/Customer Focus**
- Perform discovery calls and project manage multiple Marketing projects simultaneously ensuring all stakeholders actively participate and meet critical deadlines.
- Find effective ways to measure success across the team, achieve strong KPIs based on success measures, celebrate wins and act on opportunities identified.
- Periodically conduct post mortems to identify opportunities for improvement to our content and process and share learnings with team.

**Teamwork and Leadership**
- Collaborate with peers across Marketing teams to support development efforts, share best practices, and increase team efficiency.
- Proactively identify opportunities for improvement and leverage Change Management discipline to bring ideas to fruition.
- Lead the team's efforts in Latin America to expand support model and other critical projects as needed.

**Risk and Controls**
- Ensure all materials are compliant with legal and J.P. Morgan brand guidelines prior to publication

**Qualifications**:

- 5-7 years of hands-on experience writing and creating presentations and/or marketing materials required
- Strong proficiency to speak, read and write in English, Portuguese and/or Spanish
- Strong project management and organization skills required
- Exceptional verbal and written communication and editorial skills required
- Graphic design experience strongly desired
- Advanced ability to tell a compelling story
- Solid understanding of J.P. Morgan Payments products and services and/or applicable Payments industry knowledge preferred
- Ability to interact, influence and communicate effectively with all levels of the organization
- Proven self-starter, detail oriented, well organized and able to multi-task effectively
- High level of independence and energy, demonstrates respect for a diversity of opinions and styles, and accepts accountability
- Unwavering integrity
- Ability to work effectively under tight deadlines and pressure
- Proficiency in Microsoft Office, specifically, advanced capabilities using PowerPoint
- Knowledge of Adobe Illustrator, Photoshop, Premiere Pro and other publishing software preferred
- Ability to create short video animations preferred
- Bachelor's degree preferred but not required

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and belie

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