Delivery Manager

2 meses atrás


Curitiba, Brasil Meta Tempo inteiro

**O que procuramos?**

**Atribuições principais**:
Orientar e capacitar os novos Gerentes de Operações/Projetos;
Gerenciar a capacidade de execução do tempo;
Garantir o alinhamento estratégico das operações/projetos ao programa da vertical;
Liderar múltiplos tempos de operações/projetos em todas as fases do ciclo de vida de execução (pré-venda, formação do tempo, onboarding e kick off, execução, encerramento);
Gerenciar planos de ações e orientar estratégia para recuperação de projetos/operações, realizando contato direto com o Cliente quando necessário;
Realizar reuniões executivas para alta direção e auxílio à tomada de decisão estratégica;
Gerenciar riscos e elaboração de planos de ação do programa da vertical;
Gerenciar o orçamento e resultado financeiro das operações/projetos e programa da vertical de negócios;
Promover boas práticas de gestão de produtos/serviços/projetos;
Propor otimização de processos e inovações;
Realizar as avaliações de desempenho e feedback dos GO/GP/líderes;
Promover engajamento, valores e cultura organizacional;
Garantir o alinhamento entre as diferentes áreas da empresa;
Mediar conflitos e disputas, garantindo sempre o melhor resultado para o cliente e negócio;
Orientar GOs/GPs a explorar e fomentar novas oportunidades de negócio dentro dos clientes, alinhando os objetivos e estratégia do cliente, focando na criação de valor para ambas as partes;
Garantir que o portfólio atual esteja alinhado ao mercado conforme as necessidades dos clientes, propondo revisões e novos produtos/serviços.

**Requisitos**:

- Gestão em grandes projetos, programa e operações de AMS;
- Metodologias: SAP Activate, ASAP, Ágil, ITIL;
- Inglês avançado/fluente.

**Diferenciais**:Experiência anterior na função

**Localidade da posição: Híbrido em Curitiba/PR**

**Por que construir sua carreira na Meta?**

Oferecemos autonomia, metas claras e um ambiente dinâmico e desafiador, onde os profissionais têm oportunidade de interagir com diferentes tecnologias, participar de todos os tipos de projetos, trazer novas ideias e trabalhar de qualquer lugar do Brasil e (por que não?) do mundo. Além disso, somos uma das melhores empresas para se trabalhar no Brasil segundo o Great Place to Work e uma das 10 empresas que mais crescem no país há 3 anos consecutivos, segundo o Anuário Informática Hoje.

**Quais são nossos valores?**
- Somos pessoas servindo pessoas
- Pensamos e agimos como donos
- Temos gana por performance
- Crescemos e aprendemos juntos
- Buscamos excelência e a simplicidade
- Temos inovação e criatividade no nosso DNA

Todas as pessoas são bem-vindas independentemente de sua condição, deficiência, etnia, crença religiosa, orientação sexual, aparência, idade ou afins. Queremos que você cresça conosco em um ambiente acolhedor e repleto de oportunidades.

Se identificou? Então, #VemSerMeta


  • Senior Delivery Manager

    2 meses atrás


    Curitiba, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with

  • Senior Delivery Manager

    2 meses atrás


    Curitiba, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Senior Delivery Manager

    1 semana atrás


    Curitiba, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Senior Delivery Manager

    2 meses atrás


    Curitiba, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Senior Delivery Manager

    2 meses atrás


    curitiba, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad Sales Principal Responsibilities Manage the overall performance and governance of the Statements of Work (together with Vendor Account Manager) Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including...

  • Senior Delivery Manager

    2 meses atrás


    Curitiba, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Senior Delivery Manager

    1 semana atrás


    curitiba, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad Sales Principal Responsibilities Manage the overall performance and governance of the Statements of Work (together with Vendor Account Manager) Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including...

  • Senior Delivery Manager

    1 semana atrás


    Curitiba, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Senior Delivery Manager

    2 semanas atrás


    Curitiba, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Senior Delivery Manager

    2 meses atrás


    Curitiba, PR, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad Sales Principal Responsibilities Manage the overall performance and governance of the Statements of Work (together with Vendor Account Manager) Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including...

  • Senior Delivery Manager

    2 meses atrás


    Curitiba, Paraná, Paraná, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Senior Delivery Manager

    2 semanas atrás


    Curitiba, Paraná, Paraná, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad SalesPrincipal ResponsibilitiesManage the overall performance and governance of the Statements of Work (together with Vendor Account Manager)Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including implementation of...

  • Senior Delivery Manager

    2 semanas atrás


    Curitiba, PR, Brasil Wipro Digital Operations and Platforms Tempo inteiro

    Role: Sr. Delivery Manager - Ad Sales Principal Responsibilities Manage the overall performance and governance of the Statements of Work (together with Vendor Account Manager) Manage the day-to-day operations in accordance with requirements and SLAs set out in this SOW. Prompt identification and resolution of Service delivery issues including...


  • Curitiba, Brasil Proative Technology Tempo inteiro

    Estamos a procura de um SDM (Service Delivery Manager) para atuação em **Curitiba/Paraná **que será responsável por todas as atividades relacionadas à prestação de serviços para atender aos requisitos das obrigações contratuais do cliente com eficiência e efetividade, gerando valor ao negócio do Cliente. **Suas atividades**: - Construir um...

  • First Line Manager

    4 semanas atrás


    Curitiba, Brasil Wipro Tempo inteiro

    Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to...

  • First Line Manager

    2 meses atrás


    Curitiba, Brasil Wipro Tempo inteiro

    Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to...

  • First Line Manager

    2 semanas atrás


    Curitiba, Brasil Wipro Tempo inteiro

    Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to...

  • First Line Manager

    1 semana atrás


    Curitiba, Brasil Wipro Tempo inteiro

    Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to...

  • First Line Manager

    2 meses atrás


    Curitiba, Brasil Wipro Tempo inteiro

    Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to...

  • First Line Manager

    3 semanas atrás


    Curitiba, Brasil Wipro Tempo inteiro

    Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to...