Service Delivery Manager

2 semanas atrás


Curitiba, Brasil Proative Technology Tempo inteiro

Estamos a procura de um SDM (Service Delivery Manager) para atuação em **Curitiba/Paraná **que será responsável por todas as atividades relacionadas à prestação de serviços para atender aos requisitos das obrigações contratuais do cliente com eficiência e efetividade, gerando valor ao negócio do Cliente.

**Suas atividades**:

- Construir um relacionamento pessoal com executivos chave do cliente;
- Colaborar com a gerência sênior do cliente (Cooperação e Cocriação de Valor);
- Garantir que as equipes de operações estão cientes das mudanças e estão preparadas para atuar;
- Reconhecer as necessidades, requisitos e exigências do negócio.
- **Espanhol fluente;**:

- Vivência prévia na área de TI;
- Experiência em Managed Services;
- Histórico bem-sucedido de gestão de contratos de Managed Services de médio / grande porte;
- Certificações pertinentes (ITIL, Cobit, Scrum, PMP, Prince, Devops etc.).

**Mais informações sobre a vaga**:

- Atuação em modelo** presencial em Curitiba **-** **Horário comercial.


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