Operations Team Leader

5 meses atrás


Sao Paulo, Brasil dLocal Tempo inteiro

**Why you should join dLocal?**

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 800+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

**What will I be doing?**:

- Design and collaborate in the implementation of new processes that optimize processing operations, in close collaboration with the team in charge.
- Identify opportunities for improvement in existing processes and propose innovative solutions to increase efficiency and quality.
- Promote collaboration with other areas, such as internal audit and the payout controller, to develop integrated processes aligned with the organization's objectives.
- Supervise the correct execution of the new processes, ensuring their adoption and proper monitoring.
- In charge of the operation in 1 or more countries of the region for the execution of payments, which it implies understanding the operation to ensure the correct processing.
- Build a relationship with different providers (banks, payment processors) to ensure the efficiency of payment systems.
- Carry out a proactive analysis of transactional flows to detect risk problems and implement improvements.
- Reconcile and control the entire transactional flow of daily processing.
- Support the release of new solutions in the country by performing flow tests.

**What skills do I need?**:

- Experience in leadership and team management, with skills to motivate, guide and train team members.
- Experience in Payments in LATAM
- Experience in the field of payment processors, financial services or working with banks.
- Advanced Excel
- Knowledge of BI tools for data analysis.
- Analytical, systematic and organized skills.
- Advanced English

**What happens after you apply?**

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal


  • Team Leader, Operations

    4 semanas atrás


    São Paulo, Brasil Minacs Tempo inteiro

    Apply NowJob Title:Team Leader, OperationsJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core ResponsibilitiesResponsible for the day-to-day...

  • Team Leader, Operations

    2 semanas atrás


    São Paulo, Brasil buscojobs Brasil Tempo inteiro

    The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential Functions/Core ResponsibilitiesResponsible for the day-to-day supervision of a group of call center associates including...

  • Team Leader

    6 meses atrás


    Sao Paulo, Brasil Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Sao Paulo, Brazil*** Job Title: Team Leader - Dr Consulta **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. **...

  • Team Leader, Operations

    3 semanas atrás


    São Paulo, Brasil Minacs Tempo inteiro

    Apply Now Job Title: Team Leader, Operations Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core ResponsibilitiesResponsible for the...


  • São Paulo, São Paulo, Brasil Adaptive Teams Tempo inteiro

    We're seeking a visionary leader to drive sales performance at Adaptive Teams. This pivotal role requires exceptional organizational skills and strategic thinking.About the JobThis is a remote opportunity that offers a unique blend of autonomy and collaboration. As Strategic Sales Operations Leader, you'll oversee daily operations, streamline processes, and...


  • Sao Paulo, Brasil Tether Operations Limited Tempo inteiro

    Created in October 2014, Tether USDt was the first stablecoin in existence and remained the sole stablecoin in the market until March 2018. Tether is disrupting the legacy financial system by offering a more modern approach to money. By adding fiat currency-digital cash to the blockchain, Tether makes a significant contribution to a more connected ecosystem...


  • Sao Paulo, Brasil GE Vernova Tempo inteiro

    **Job Description Summary**: **Summary**: The Operations Leader will be responsible for overseeing the end-to-end quality of HR Lifecycle and Workforce Administration process delivery in the region. The Operations Leader will manage a team of onboarding and workforce administration (hires, job changes, exits, organizational change) specialists and provide...

  • Operations Team Manager

    2 semanas atrás


    São Paulo, São Paulo, Brasil Shopee Tempo inteiro

    Company Overview:At Shopee, our Operation teams play a vital role in ensuring seamless customer experiences across the region. By analyzing and monitoring operational KPIs, we identify areas of improvement to drive business growth.Salary: Estimated monthly salary: R$ 5,000 - R$ 8,000Job Description:We are looking for an experienced leader to join our...

  • KYC Team Leader

    3 semanas atrás


    São Paulo, Brasil Kaizen Gaming Group Tempo inteiro

    KYC Team LeaderClient OperationsKaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets with 2 brands (Betano & Stoiximan). We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of...

  • Administrative Staff

    4 semanas atrás


    São Paulo, Brasil DON TERIO CONSTRUCTION AND DEVELOPMENT CORP Tempo inteiro

    We are seeking a detail-oriented and experienced Administrative Staff who can also take on a Team Leader role in overseeing the operations of concrete hollow block production. The ideal candidate will handle the daily transactions of orders and deliveries while ensuring the smooth management of production operations.Key Responsibilities:Manage and process...

  • Team Leader

    5 meses atrás


    Sao Paulo, Brasil OPAH IT Tempo inteiro

    Nós somos a OpahIT e temos uma oportunidade como **Team leader - operacional** **Um pouco sobre nós**: Somos especialistas em desenvolvimento de sistemas e fãs da velocidade e eficiência na entrega do projeto. Temos na nossa essência um espírito jovem e disruptivo: somos movidos por desafios! Trabalhamos com profissionais capacitados e apaixonad por...

  • Global Operations Leader

    6 meses atrás


    Sao Paulo, Brasil Bunge Tempo inteiro

    Location : BAL - SEDE City : Sao Paulo State : São Paulo (BR-SP) Country : Brazil (BR) Requisition Number : 33635 At Bunge, people don’t just come here to work, they come here to grow - solving challenges that directly impact the world with a diverse and talented team working to make us the most innovative and dynamic company in our industry. We...


  • SAO PAULO, Brasil Grupo Hub Tempo inteiro

    As a Fraud Prevention Team Leader, you will be responsible for leading a dedicated team that oversees and analyzes all user activities (signups, payments, bonus utilization, deposits, etc.) to detect and prevent fraudulent activities. Your primary objective will be to ensure the integrity and security of operations, minimizing financial losses while...


  • São Paulo, Brasil Betsson AB Tempo inteiro

    As Betsson continues to grow across Latin America, we are looking for a Customer Service Team Leader to join us in Sao Paulo! The Wow You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless! We want you to excel...

  • Team Leader

    2 meses atrás


    São Paulo, Brasil Grupo Unite Tempo inteiro

    Área e especialização profissional: Administração - Administração GeralNível hierárquico: SupervisorLugar de trabalho: São Paulo, SPRegime de contratação: Efetivo – CLTJornada: Período IntegralO Team Leader será responsável por liderar uma equipe de profissionais, promovendo um ambiente de colaboração, comunicação eficiente e alto...


  • Sao Paulo, Brasil EDRONE BRASIL TECNOLOGIA LTDA. Tempo inteiro

    Are you ready to lead a passionate team in driving customer success? At edrone, we're seeking a Customer Success Team Leader to lead our efforts in ensuring customer satisfaction and retention at every stage of their journey with us. If you have experience in building long-term relationships with customers, are skilled in multi-channel communication,...

  • Scrum Master

    6 meses atrás


    Sao Paulo, Brasil Opah IT Tempo inteiro

    Nós somos a OpahIT e temos uma oportunidade como Scrum Master / Team leader Sênior. **Um pouco sobre nós**: Somos especialistas em desenvolvimento de sistemas e fãs da velocidade e eficiência na entrega do projeto. **Temos na nossa essência um espírito jovem e disruptivo**: somos movidos por desafios! Trabalhamos com profissionais capacitados e...

  • Operations Leader

    4 semanas atrás


    São Paulo, São Paulo, Brasil Blueground Tempo inteiro

    At Blueground, our vision is to make people feel at home. We strive to deliver a seamless experience, providing flexibility and confidence to our guests. With a growing presence in 32 cities, we aim to expand our 15,000 homes and reach 100,000 by 2025.We foster a collaborative culture, embracing inclusivity and opportunity. Our team members enjoy the freedom...

  • Head Of Operations

    2 meses atrás


    Sao Paulo, Brasil Spark Influencer Marketing Tempo inteiro

    CancelHome Empregos para Head Of Operations em São Paulo>25 Km35 Km50 Km75 Km100 Km70Head Of Agency Operations Tiktok19/09/2024Head Of Agency Operations São Paulo, São Paulo São Paulo Tiktok 19/09/2024 Are you based in the United States? Select your country to see jobs specific to your location. About the Team The TikTok LIVE team's mission...

  • Commercial Operations Leader

    2 semanas atrás


    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Role OverviewWe are seeking a highly skilled Director Of Commercial to join our team at Sofitel London St James. As a key member of our operations team, you will play a crucial role in driving commercial growth and delivering exceptional customer experiences.About UsSofitel London St James is part of the Accor Hotels group, a global leader in hospitality. We...