Support Analyst

6 meses atrás


Belo Horizonte, Brasil Coodesh Tempo inteiro

**Descrição**:
A Onfly é uma startup focada em ajudar as empresas a viajarem melhor

Democratizar a gestão de viagens, reembolsos, descontos em passagens, hotéis e locação de carros em uma experiência completa e simples é foco do nosso negócio.

Somos um dos melhores lugares para se trabalhar no Brasil (inclusive somos uma das empresas do Great Place to work)

Para que alcancemos a meta de crescer exponencialmente, buscamos pessoas que sejam apaixonadas por tecnologia, que desejam estar em um time de alta performance e que queiram crescer muuuuito.

Para a vaga de **Analista de Suporte**, buscamos uma pessoa que será responsável por prestar suporte aos nossos times internos. Atuar diretamente na parte de investigação e resolução de bugs da nossa aplicação web.

**RESPONSABILIDADES E ATRIBUIÇÕES**:

- Oferecer suporte técnico para o colaboradores internos da Onfly, garantindo que a funcionalidade dos nossos produtos estejam sempre funcionais;
- Investigação de problemas e bugs, atuando juntamente com os times de Operações e Tech para melhoria contínua da ferramenta;
- Criar reports constantes de relacionamento entre os times;
- Documentação de processos e boas práticas: elaboração de material técnico para os colaboradores para consulta e ajuda no dia-a-dia.

**Skills**:

- MySQL
- Lógica
- Suporte ao usuário

**Requisitos**:

- Experiência anterior como Suporte Técnico;
- Experiência focada em Suporte de Software (externo e interno);
- Experiência em relacionamento com o cliente;
- Conhecimentos em softwares e sistemas voltados para suporte (MoviDesk, Zoho, etc);
- Conhecimento em softwares de comunicação interna (Discord, Teams, Slack, etc);
- Conhecimento em banco de dados relacional;
- Lógica de programação;
- Domínio da língua portuguesa.

**Benefícios**:

- Regime de trabalho presencial (das 11h às 20h);
- Vale refeição em cartão flexível R$30 (sem desconto de 6%);
- Vale transporte em cartão flexível (sem desconto de 6%);
- Plano de Saúde Unimed, sem coparticipação e sem mensalidade para o Onflyer (por nossa conta :D);
- Plano Odontológico (desconto na mensalidade)
- Desconto Farmácia;
- No dress code;
- Benefício de Psicoterapia on-line (Vittude);
- Benefícios de academia (Gympass);
- Bolsa de 90% para estudos de idiomas;
- Descontos em Graduações e Pós-graduações (UNA e UNIBH);
- Pacote de descontos Clube Certo sem valor de mensalidade;
- Assistência Funeral (Grupo Zelo);
- Licença Maternidade/Paternidade estendida;
- Onhappy (plataforma exclusiva para viajar com desconto para qualquer lugar do Brasil);
- Seguro de vida.


  • Business Analyst

    Há 1 mês


    Belo Horizonte, Minas Gerais, Brasil Unidas Brasil Tempo inteiro

    We are looking for a Business Analyst to join our team at {company}. The successful candidate will be responsible for analyzing business needs and developing solutions to meet those needs.Provide data analysis and recommendations to support business decisions.Develop and maintain relationships with stakeholders to ensure effective communication and...

  • Warehouse Data Analyst

    3 semanas atrás


    Belo Horizonte, Brasil JPeF Consultoria Tempo inteiro

    Warehouse Data Analyst Empresa: JPeF Consultoria – Belo Horizonte, MGRegime de Contratação: CLT - EfetivoLocal de Trabalho: Belo Horizonte / MGModalidade de Trabalho: HíbridoHorário: ComercialDescrição: Work with clients in developing implementation strategies for integration of solution sets into client environments. Provide coaching and...

  • Process Analyst

    6 meses atrás


    Belo Horizonte, Brasil Woodgrove Technology Inc. Tempo inteiro

    **About Us** We are a leading provider of energy efficient, cutting edge equipment, instrumentation, and process control systems to the global mining industry. With companies in Brazil, Chile, Mexico and South Africa, Woodgrove has built a reputation based on quality, performance and safety. The company is entrepreneurial, dynamic and our team are driven to...

  • Logistics Analyst

    3 meses atrás


    Belo Horizonte, Brasil Amyx, Inc. Tempo inteiro

    Overview: Amyx is seeking a Logsitcs Analyst to support a new program supporting DISA and USCENTCOM. In this role, you will support logistics and facilities requirements for DISA Central Field Command located at MacDill AFB. **Responsibilities**: - Provide logistics support for government facilities, property, equipment, shipping, and control and...


  • BELO HORIZONTE, Brasil Soluparts Tempo inteiro

    What will bring you to the role:Fluent English  Ongoing or completed degree in International Relations, Foreign Trade, or related fields Ability to work in cross-functional teams Have a sense of responsibility and prioritize organization Availability to work in person and during business hours What you will do:Support the sales team in their daily tasks ...

  • Support Analyst

    6 meses atrás


    Belo Horizonte, Brasil Coodesh Tempo inteiro

    **Descrição**: A Onfly é uma startup focada em ajudar as empresas a viajarem melhor! Democratizar a gestão de viagens, reembolsos, descontos em passagens, hotéis e locação de carros em uma experiência completa e simples é foco do nosso negócio. Somos um dos melhores lugares para se trabalhar no Brasil (inclusive somos uma das empresas do Great...

  • Support Analyst

    6 meses atrás


    Belo Horizonte, Brasil Coodesh Tempo inteiro

    **Descrição**: A Nuvidio está buscando Pessoa Analista de Suporte N3 para compor seu time!! Com a NuVidio, empresas podem atender seus clientes por videochamada, aliando a capacidade de argumentação e conversão dos vendedores à escalabilidade do ambiente online. Trabalhamos com as mais variadas tecnologias para trazer humanização e acessibilidade...

  • Data Analyst

    3 semanas atrás


    Belo Horizonte, Minas Gerais, Brasil Hatch Tempo inteiro

    Job OverviewHatch is seeking a highly skilled Data Analyst - HR Systems Specialist to join its team in Belo Horizonte, Brazil. As an integral part of the company's Shared Services group, this role will play a critical role in supporting the business achieve its goals through strong technical capabilities.About HatchHatch is a leading global company that has...


  • Belo Horizonte, Brasil Hatch Tempo inteiro

    **Requisition ID**:89088 **Job Category**:Human Resources **Location**:Belo Horizonte, Minas Gerais, Brazil Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries...

  • Business Analyst

    6 meses atrás


    Belo Horizonte, Brasil FLSmidth, Inc. Tempo inteiro

    Create a better future - Do you want to make a difference in the world and contribute to a sustainable future? - We believe that we can develop the technology and gain the know-how to make that difference, tackling the climate change challenge. But we need your skills, curiosity and drive for change to fulfil our goal. - Your Responsibilities- Ensure the...

  • Senior System Analyst

    3 semanas atrás


    Belo Horizonte, Brasil Luxoft Tempo inteiro

    Before you apply, please get familiar with Luxoft:Luxoft locationsLogeek MagazineLuxoft Alumni ClubMust have:At least 3 years of experience in a BA/SA roleAnalytical mindsetUnderstanding of and practical experience with different types of requirements and different ways of formulating requirementsExperience in analyzing and documenting integrationsExperience...

  • Information Security Analyst

    2 semanas atrás


    Belo Horizonte, Brasil Symplicity Corporation Tempo inteiro

    Symplicity is a global leader in SaaS solutions, empowering organizations and individuals to achieve their goals. We are committed to providing secure, privacy-conscious services across four distinct companies operating on diverse technology stacks and cloud platforms (AWS, Azure, and OCI). Join us in shaping the future of secure and compliant...


  • Belo Horizonte, Brasil Symplicity Corporation Tempo inteiro

    Impacting higher and technical education students by helping educational institutions increase their workability around the world is Symplicity's main purpose. To this end, we provide career and internship management software and services to around 2,000 institutions around the globe. This vacancy is aimed at professionals who want to help directly impact...


  • Belo Horizonte, Minas Gerais, Brasil Alcoa Usa Group Tempo inteiro

    Transform your career at Alcoa Usa Group, a pioneer in shaping the future of aluminum and sustainability.We are seeking an exceptional Jr. Treasury Analyst to join our Global Treasury BackOffice team in the Settlement and Latin America Foreign Exchange areas.Your responsibilities will include:Daily cash settlement activities for Latin America, ensuring...


  • Belo Horizonte, Brasil Symplicity Corporation Tempo inteiro

    Impacting higher and technical education students by helping educational institutions increase their workability around the world is Symplicity's main purpose. To this end, we provide career and internship management software and services to around 2,000 institutions around the globe. This vacancy is aimed at professionals who want to help directly...

  • Finance Analyst Ii

    2 meses atrás


    Belo Horizonte, Brasil V2X Tempo inteiro

    Overview:This position supports the Government Compliance Department. As a member of the Financial Compliance Team, the individual is responsible for ensuring the department effectively complies with U.S. Government Financial Regulations (DFARS, FAR, CAS, GAAP). The candidate interfaces with the Defense Contract Audit Agency (DCAA) and Defense Contract...

  • Financial Analyst

    Há 3 dias


    Belo Horizonte, Brasil Dadosfera Brasil Tempo inteiro

    **Company Overview** **Dadosfera** is transforming the data landscape with a platform that delivers advanced Data, AI, and Analytics capabilities—previously available only to tech giants like Meta, Amazon, Alphabet, and Microsoft—into the hands of small and medium-sized businesses. By democratizing access to these technologies, we empower our clients to...

  • Revenue Management Analyst

    1 semana atrás


    Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    Company Description Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Revenue Management Analyst. What is in it for you: Wonderful company culture - our colleagues are at the heart of all that we do Food & Beverage discount of 50% in our...

  • Information Security Analyst

    3 semanas atrás


    Belo Horizonte, Brasil Symplicity Tempo inteiro

    Symplicity is a global leader in SaaS solutions, empowering organizations and individuals to achieve their goals. We are committed to providing secure, privacy-conscious services across four distinct companies operating on diverse technology stacks and cloud platforms (AWS, Azure, and OCI). Join us in shaping the future of secure and compliant technology.We...

  • Information Security Analyst

    3 semanas atrás


    Belo Horizonte, Brasil Symplicity Tempo inteiro

    Symplicity is a global leader in SaaS solutions, empowering organizations and individuals to achieve their goals. We are committed to providing secure, privacy-conscious services across four distinct companies operating on diverse technology stacks and cloud platforms (AWS, Azure, and OCI). Join us in shaping the future of secure and compliant technology.We...