Product Support Representative

Company introduction:Welcome to The Pod Company! Our journey started in 2022 when our founder, Simon, decided to create a product that would change the game when it comes to health and wellness. After many prototypes, he created the IcePod  – an affordable, portable ice bath designed to let anyone enjoy cold water therapy without breaking the bank.Here...

Who We Are Solerais a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of data privacy, security, and integrity to support connectivity across the vehicle and property value chain. Solera's solutions bring...

JEM Security is an American Fire Alarm & Safety company based in Phoenix, Arizona. Founded in 2019, we have grown exponentially over the last 4 years, opening up a branch in São Paulo, Brazil. Now, we are expanding to Portugal and other European countries. Like any growing company, JEM is full of opportunities for highly motivated people with the right...

Technical Account Representative (TAM) 5-2300013K **Applicants are required to read, write, and speak the following languages***: English, Spanish, Portuguese **Detailed Description and Job Requirements** This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to...

**Why Kyndryl** **Your Role and Responsibilities** **Required Technical and Professional Expertise** Superior completo; Conhecimentos técnicos em TI; Conhecimentos técnicos avançados em microinformática: Habilidades de comunicação escrita (português); Habilidades básicas de leitura em inglês; Habilidades para agir sob pressão; Experiência...

**Description**: A Customer Service Representative, or CSR, will: - act as a liaison; - provide product/service information; - resolve problems with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. **Responsibilities**: - Manage large amounts...

Job Overview Entry-level professional individual contributor who works under close supervision in a team that is responsible for product design experience. Problems faced are routine. Essential Functions - Works directly with product teams to receive support requests - Triages requests, fixes small bugs & submits engineering tickets - Working knowledge of...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

If you’re excited to do the most ambitious work of your career and change the way money moves around the world - join us! **Role**: We’re looking for a dedicated, empathetic team member to join us as a Customer Support Representative to serve our US customer base. We’re looking for proactive, high-energy individuals who have a passion for delivering a...

Sales Representative **Location/Region**: Brazil (based in Sao Paulo, SP) **Reports to**: Sales Manager For over 50 years, SCIEX has been developing groundbreaking technologies and solutions in mass spectrometry and capillary electrophoresis. Our products enable our customers to quickly respond to environmental hazards, better understand biomarkers...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...

**Work Schedule** Other **Environmental Conditions** Office **Key Responsibilities**: **Product Support and Documentation**: - Assist in creating and maintaining product documentation, including specifications, user guides, and FAQ materials. - Help update product backlogs and track progress on development tasks. - Support in ongoing stakeholder Q&A and...

**Support Assistant** **Who We Are** **What You’ll Do** As a Support Assistant, will serve customers of different levels, support technical issues related to products, processes and project guidelines. **Key Responsibilities** - Support team (end to end process). - Drive agents to Best Performance. - Attend e replicate mandatory training sections. -...

At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue. We successfully raised 80 million in series of B funding,...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

**KEY RESPONSIBILITIES**: To improve GWM vehicles quality level through EDER concept workflow, keeping a close communication with all GWM related areas to get it quickly and accurate To follow strictly a std EDER process to report field product quality issues based on AFS priority list To perform a daily support to dealerships about std field claims...

Token Metrics is seeking a Cryptocurrency Customer Support Specialist that excels in meeting cryptocurrency customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflict from customer complaints to ensure customer satisfaction. To be successful as...

**Company Overview**: DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are...

Responsible for providing pre-sales technical support/expertise to assist the sales team in their sales effort. Possesses specialized product knowledge in a single product or product line. Delivers in depth presentations and product demonstrations to clients and sales representatives. May possess some capability for the installation component of...