Support Assistant

Há 1 mês


Sao Paulo, Brasil Cognizant Tempo inteiro

**Support Assistant**

**Who We Are**

**What You’ll Do**

As a Support Assistant, will serve customers of different levels, support technical issues related to products, processes and project guidelines.

**Key Responsibilities**
- Support team (end to end process).
- Drive agents to Best Performance.
- Attend e replicate mandatory training sections.
- Work according to SLA and Google guidelines.

**Preferred experience**:

- Experience in customer support.
- Clear communication skills (spoken and written).
- Ability to meet quality guidelines.
- Intermediate English.

**Why Cognizant?**

A career in one of the largest and fastest growing IT services providers worldwide.

Ongoing support and funding with training and development plans.

A highly competitive benefits and salary package.

Opportunity to work for leading global companies.


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