Sr. Process and Continuous Improvement Projects
7 meses atrás
Nesta posição, o colaborador realizará atividades relacionadas a implementação de projetos estratégicos e de melhorias contínuas na América Latina, com foco na melhoria da experiência dos clientes, otimização de processos internos e crescimento do negócio.
Este colaborador também atuará promovendo a disseminação da cultura relacionada a gestão de projetos e o Sistema de Negócios PPI, atuando como instrutor, orientador e facilitador de treinamentos relacionados a melhoria contínua e boas práticas de implementação de projetos, além de atividades de engajamento de funcionários.
1. Trabalhar com a liderança da área e time global de PPI, para promover o Sistema de Negócios PPI na América Latina e realizar a padronização de boas práticas de melhoria contínua, conforme as diretrizes globais da empresa.
2. Fornecer suporte ao Sistema de Negócios PPI por meio de rastreabilidade de iniciativas, gestão de funil de projetos, construção e monitoramento de Road Maps e relatórios de produtividade. Propor melhorias, utilizar ferramentas e sistemas globais, modelos e mecanismos de governança recomendados, em alinhamento com as diretrizes globais da empresa.
3. Apresentar propostas e facilitar iniciativas de melhoria contínua com foco em otimização de processos visando melhorar a experiência do cliente, a qualidade e produtividade de processos.
4. Promover e liderar treinamentos, dando suporte na aplicação das ferramentas PPI, disseminando a cultura na empresa.
5. Consolidar e controlar o portfólio de projetos do PMO Corporativo e trabalhar em parceria com a área de Estratégia.
6. Implementar e utilizar de metodologias ágeis para gestão de projetos e iniciativas. Auxiliar as frentes de trabalho compostas pelos stakeholders e o times de projeto.
7. Desenvolver e responsabilizar-se pela confecção dos cronogramas, timelines, apresentações e documentos de projetos. Monitorar resultados de produtividade de projetos e realizar validações com Finanças. Realizar análises de risco, antecipando potencial barreiras durante a execução de projetos.
8. Promover a metodologia de gestão de projetos adotada pela organização e apoiar os gerentes de projeto.
9. Apoiar a implantação e monitoramento de indicadores de desempenho estabelecidos no Goal Tree. Realizar o monitoramento e acompanhamento juntos aos focal points responsáveis.
10. Elaborar, implementar e atualizar dashboards e relatórios apresentando a status do portifólio de projetos da empresa. Elaborar apresentações para reuniões e fóruns estratégicos.
11. Trabalhar em parceria com o time PPI Global, apoiando a realização de treinamentos globais, reporte de métricas, participação em sessões de compartilhamento de boas práticas.
**Perfil Desejado**:
- Excelente capacidade de comunicação e relacionamento interpessoal.
- Trabalho em equipe, empatia, tolerância à frustração, organizado e comprometido.
**Requisitos / Qualificações Mínimas**:
- Superior completo.
- Experiência com projetos de melhoria contínua, metodologia ágil e ferramentas de gestão de projetos.
- Nível de Inglês Fluente e Espanhol Avançado.
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