Husbandry Agent

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
- Did you ever think about working in an international Ships Agency company, and being part of a group that has more than 160 years and is still Shaping the Maritime Industry?
- Our structured processes, good systems, development culture, and possible international career is some of our benefits that we can offer to you.
- We are recognized by our employees and stakeholders for our high level of compliance, which makes our environment a good place to work.

What will you do?
- The Husbandry Agent, will be a good team player, being responsible to coordinate the customers’ requirements as per the established Service Agreement and monitoring customer service needs, such as the provision of husbandry services, crew change, spare parts delivery, cash to master, and all arrangements required by the customer for port calls in the Americas region.
- Main responsibilities
- Coordination with sales on matters related to the coordination and service performance of Husbandry port calls entering the area.
- Register and follow up complaints/non-compliances through Improvement Potential system.
- Ensure that all appointments are handled without delay and assigned correctly to responsible for service execution.
- Coordinate port calls and services effectively, including proper monitoring of the vessel and attendance to any change requests in compliance with Ships Agency Standard Operating Procedures, including correct use of the operating systems (WASP and Virtual Agent whenever applicable).
- For global port calls, monitor the execution of the port call and work closely with Operations to ensure that we meet customers’ expectations.
- Ensure Cash-in-Transit (Cash to Master) as per WSS procedure.

What do we offer?
- In our company, you will have the opportunity to start your career in a Norwegian company, working for one of the biggest maritime industry companies, and dealing with different people around the world.
In addition, you will have a broad package of benefits that we offer you and a salary compatible with the market.
- If you are well organized, customer focused, have the ability to deal with multiple deadlines, result oriented, this may be the position for you.
- Requirements:

- Good knowledge of the English Language - both written and spoken. (minimum B2 level)
- Spanish is a plus.
- Ability to work independently and systematically.
- Able to meet deadlines through good time management and allocation of priorities.
- You must have ability with Porto Sem Papel system

Join us and be part of the company that is Shaping the Maritime Industry.
- deadline: 08/03/2024

WPS