Head de Customer Experience

E aí, tudo azul?Somos a locadora do futuro e aceleramos em oferecer uma experiência incrível, 100% digital, sustentada pelo uso sem freios de tecnologia e amor aos nossos Turbilovers (sim! Nós abrimos carros pelo app, isso é sobre tecnologia).Estamos em busca de uma pessoa para a posição de Head de Customer Experience.Você liderará a área de...

Criar políticas e procedimentos que otimizem a experiência do cliente; Fornecer suporte técnico e de produto; Criar metodologia de melhoria do produto baseado em dados quantitativos; Apoiar o time de canais; Realizar treinamentos; Realizar atendimento de API e Integrador; Preparar os consumidores para uso dos produtos ou serviços de maneira mais...

**Company Description** The AMI Customer Experience plays a key role in building and maintaining positive customer relationships, which can result in greater loyalty, retention and business growth. The AMI Customer Experience is responsible for leading and coordinating strategies designed to improve the customer experience across all touchpoints with...

Somos o Arqplace Brasil, o maior e-commerce de arquitetura e construção de alto padrão do Brasil. **Descrição da Vaga**: O Arqplace Brasil está procurando um profissional de Customer Experience / Logística para se juntar a sua equipe em alto crescimento! Como parte da equipe, você será responsável por gerenciar o ciclo completo do pedido,...

We are looking for a Customer Experience Analyst based in São Paulo. As a Customer Experience Analyst, you will find solutions to the stickiest, most

Customers orders tracking; Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience; Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience; Help delivering an outstanding...

5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership At Amazon, we are working to be the most customer-centric company on earth. To do this, we look for the world’s brightest...

**Customer Experience Manager / Account Manager** REMOTE - BRAZIL **About EnterpriseAlumni** EnterpriseAlumni is the market leading provider of Alumni Management SaaS. Our platform helps our clients (LinkedIn, JPMorgan Chase, PWC, Bank of America, Marks & Spencers others) maintain and maximize relationships with their alumni. Through our platform,...

A área de Customer Experience do Picpay é responsável por oferecer um atendimento de qualidade ao nosso cliente, ter uma operação eficiente para garantir a sustentabilidade do nosso negócio e ser a voz do cliente dentro da empresa, dando visibilidade às suas dores e necessidades. Esta posição de Gerência atuará liderando o time de Produtos de...

Amorim Law Firm is a boutique law office and consultancy specialized in International Law, providing international solutions for individuals and businesses who believe in a world without borders. We offer services related to citizenship, residence visas, investor advisory, international contracts and intellectual property abroad. ABOUT THE POSITION As the...

**Descrição da vaga** Estamos crescendo! Quer fazer parte deste crescimento também? Vem com a WeVets! Estamos oferecendo 2 vagas para Assistente de Customer Experience. Se você é apaixonado por pet, gosta de muitos desafios e é apaixonado por inovação, você já tem muitos motivos para se juntar a nós. **Responsabilidades e atribuições** O...

7+ years of customer-facing contact center experience, preferably in the enterprise space BA/BS degree preferred or equivalent work experience required Experience building integrations across WFM, CRM, and contact center solutions Experience with communications protocols and APIs such as WebRTC and SIP Experience with scripting (e.g. python, java, c#,.NET,...

PhD in economics or equivalent At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve. In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives...

O Compra Agora está contratando um Analista de Customer Experience em São Paulo - Híbrido O Compra é o lugar onde você pode dar vida ao seu propósito com o trabalho que faz - criando um negócio melhor e um mundo melhor. Estamos à procura de talentos que gostariam de se juntar a nós nesta emocionante jornada. Nosso time de Customer Experience está...

JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data. We are passionate about our customers and their experiences with...

JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data. We are passionate about our customers and their experiences with JATO. Our...

JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO. Our...

JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO. Our...

We are looking for a Customer Experience Analyst based in São Paulo. As a Customer Experience Analyst, you will find solutions to the stickiest, most unique challenges faced by our guests and our team. Your objective is to deliver an outstanding customer experience to clients in Tabas Apartments, solving customers' problems to delight them. You will...

JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO....