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SAP Service Specialist

4 semanas atrás

Guarulhos, Brasil Puratos Tempo inteiro

**OUR MISSION**

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities. We are more than 10.000 employees in over 70 countries and a consolidated turnover of 2.2 billion euros (in 2021). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.

**YOUR MISSION**

As Puratos SAP Basis Administrator you will be a critical member of the SAP team, responsible for running our SAP landscape. The main mission consists of monitoring and maintaining the efficiency of the Puratos SAP landscape and of the follow up and resolving of support cases logged via the Puratos support portal. You will be overseeing and directing SAP lifecycle including design, implementation and upgrade schedules. Moreover, as guardian of the system security, you will also be overseeing the activities of the SAP authorizations offshore team.

**WHAT YOU WILL DO**
- **Daily maintenance**: review logs, troubleshoot errors, and ensure the system is functioning as it should.
- **Job scheduling**: carefully schedule various automatic background jobs so they don’t affect performance.
- **Transport management **and** testing software updates** to make sure they’re compatible with the landscape.
- **Handle the incident / service requests** investigation, diagnosis and resolutions where possible and take part in escalation calls.
- **Projects**: play a key role in planning system upgrades and migrations.
- **SAP Authorization gatekeeper**: understanding the SAP security role architecture and serving as the POC on all SAP authorization matters across all program teams.
- **Liaise with the SAP Offshore Authorizations Administration Team** and ensure the team achieves audit compliance and management defined performance metrics.
- **Provide input** to all SAP Security related policies, procedures, and best practices.
- **Coordinate continued deployment of projects** and implementations to ensure compliance with security methodology and design requirements.

**WHAT WE EXPECT FROM YOU**
- Bachelor's Degree in Computer Science, Software Engineering, or related field preferred, or a combination of equivalent education and experience.
- 3+ years of experience in SAP BASIS/Security Administration including one or more of the following SAP modules: ECC, BW, Solution Manager and CRM.
- Experience in Cloud Platforms
- Experience and strong understanding of authorization concept, incl. SU24 and SU25 maintenance
- Exposure to S/4 HANA and SAP authorizations in SAP HANA.
- Able to work interdependent with little to no direction/guidance
- Eager to learn
- Well organized and good time management skills
- Analytic skills for problem solving
- Ability to work in an international environment and a team split across the world
- Strong written and oral communication skills in English is a must - additional language knowledge is a good asset

**WHAT YOU CAN EXPECT FROM US**

We are a warm family company with a historical growth track record and a clear long-term vision for the future. We promote a caring, trustful and respecting work environment by putting people first. We at Puratos cultivate an inclusive global workplace, that fully embraces diversity and equal opportunities for all. We strive to reflect the richness of our customers, communities and society, accelerating our ability to innovate and deliver on our commitments.

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