Field Service Engineering
4 meses atrás
**- ** You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems.**:
- ** Installs and optimizes **hardware/software/network** products and configurations at customer sites.**:
- ** Diagnoses and resolves product performance problems.**:
- ** Performs maintenance and repairs.**:
- ** Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.**:
- ** Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.**:
- ** Train other field engineers and customers in the solutions.**:
**Qualifications**:
- A Bachelors or master’s degree within the science field - e.g. chemistry,, biotechnology, pharmaceutical, Electronic engineer, chemical engineer, Chemistry technician and electronics technican or similar
- 1+ years of experience in a similar position or experience as an end user
- Experience with troubleshooting and problem solving in HPLC and GC systems
- Experience with the Agilent solutions is desired but not essential
- Verbal and written communication is clear, respectful and timely
- You enjoy travelling and visiting customers
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
**Option to Work Remote**: Yes
**Travel Required**: 75% of the Time
**Schedule**: Schedule:Full time
**Shift**: Day
**Duration**: No End Date
**Job Function**: Services & Support
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