Desktop Support Technician
3 meses atrás
**Req ID**: 294802
We are currently seeking a Desktop Support Technician - Field Tech to join our team in Sao Paulo, São Paulo (BR-SP), Brazil (BR).
Atuar em todos os chamados onde o primeiro nível (Suporte Remoto) não conseguiu solucionar remotamente.
Solucionar problemas operacionais de aplicações instaladas em desktops, notebooks, impressoras e periféricos associados.
Instalar, manter e otimizar o desktop e notebook instalados nos sites do cliente (Rollout)
Executar diagnósticos e resolver os problemas de desempenho dos equipamentos.
Executar serviços de manutenção e reparo (quando necessário)
Garantir a satisfação do cliente, aconselhando os clientes sobre manutenção preventiva e configurações que podem afetar o desempenho dos equipamentos.
Instruir os clientes na operação e manutenção do sistema.
Apoiar na elaboração de documentos técnicos para resolução de problemas.
Seguir os procedimentos, checklists e scripts de atendimento.
Aderir as normas e políticas internas estabelecidas.
**About NTT DATA**
**NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
-
Desktop Support Analyst
3 semanas atrás
São Paulo, SP, Brasil Cognizant Tempo inteiro**Job Summary** **Responsibilities** - Provide technical support for desktop systems ensuring smooth operation and mínimal downtime. - Troubleshoot and resolve hardware and software issues in a timely manner. - Oversee the installation configuration and maintenance of desktop systems. - Collaborate with team members to identify and implement improvements...
-
Desktop Support Technician
5 meses atrás
Sao Paulo, Brasil New Era Technology Tempo inteiro**Responsibilities**: - **End User Support Experience**: - Three to four (3-4) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Good...
-
Desktop Support Specialist
3 semanas atrás
São Paulo, São Paulo, Brasil Iron Systems Inc. Tempo inteiroJob Title: Desktop Support SpecialistJob Description:As a Desktop Support Specialist at Iron Systems Inc., you will be responsible for providing top-notch support for customer-approved end user devices such as desktops, laptops, and printers. Your duties will include providing priority assistance to VIP users, delivering IMACD and administrative support, and...
-
Desktop Support Engineer
Há 1 mês
São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiroIT Desktop Support EngineerSão Paulo, BrazilJob PurposeThe EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for Field Force staff, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver...
-
Desktop Support Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiroAt Sky Systems, Inc. (SkySys), we are seeking a highly skilled Desktop Support Engineer to join our team. The successful candidate will be responsible for providing high-quality technical support for all End User Computing devices, including laptops, desktops, and mobility solutions, for Field Force staff.Key Responsibilities:Leading on the resolution of...
-
Desktop Support Analyst
3 semanas atrás
São Paulo, Brasil Cognizant Tempo inteiroWe are seeking a Systems Engineer with 2 to 4 years of experience to join our team. The ideal candidate will have strong technical skills in Desktop Support and will work in a hybrid remote model. This role involves providing technical support troubleshooting and ensuring the smooth operation of desktop systems. The position does not require travel and...
-
São Paulo, Brasil bid. Tempo inteiroWe are seeking an experienced IT Support Technician to join our team. This role involves providing support for technical issues and tasks of medium complexity. As an IT Support Technician, you will be responsible for assisting with both onsite and remote technical support, managing hardware, troubleshooting, and resolving issues to ensure smooth...
-
Desktop Support Specialist
Há 1 mês
São Paulo, São Paulo, Brasil Excis Compliance ltd Tempo inteiroJob SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Excis Compliance ltd. As a Desktop Support Specialist, you will be responsible for providing exceptional technical support to our diverse user base, ensuring seamless operation of desktop systems and applications.Key Responsibilities:Respond to and resolve support requests...
-
Desktop Support Specialist
Há 1 mês
São Paulo, São Paulo, Brasil Excis Compliance ltd Tempo inteiroJob OpportunityAt Excis Compliance ltd, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring seamless operation of desktop systems and applications.Key Responsibilities:Respond to and resolve support requests from...
-
Information Technology Support Technician
1 semana atrás
São Paulo, SP, Brasil bid. Tempo inteiroWe are seeking an experienced IT Support Technician to join our team. This role involves providing support for technical issues and tasks of medium complexity. As an IT Support Technician , you will be responsible for assisting with both onsite and remote technical support, managing hardware, troubleshooting, and resolving issues to ensure smooth...
-
São Paulo, Brasil bid. Tempo inteiroWe are seeking an experienced IT Support Technician to join our team. This role involves providing support for technical issues and tasks of medium complexity. As an IT Support Technician , you will be responsible for assisting with both onsite and remote technical support, managing hardware, troubleshooting, and resolving issues to ensure smooth...
-
São Paulo, Brasil bid. Tempo inteiroWe are seeking an experiencedIT Support Technicianto join our team. This role involves providing support for technical issues and tasks of medium complexity. As anIT Support Technician, you will be responsible for assisting with both onsite and remote technical support, managing hardware, troubleshooting, and resolving issues to ensure smooth...
-
Desktop Support Lead
4 meses atrás
Sorocaba, SP, Brasil Tata Consultancy Services Tempo inteiroCome to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools,...
-
Desktop Support Engineer
Há 1 mês
São Paulo, SP, Brasil Excis Compliance Tempo inteiroJunte-se à EXCIS, uma empresa líder em soluções inovadoras de TI, como Engenheiro de Suporte de Desktop. Nesta função, você fornecerá suporte técnico de excelência para nossa base diversa de usuários, garantindo a operação contínua dos sistemas e aplicativos de desktop. Na EXCIS, valorizamos nossos colaboradores e promovemos um ambiente...
-
Cgi - Desktop Support Technician
5 meses atrás
Sao Paulo, Brasil New Era Technology Tempo inteiroNew Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide._ - We are looking for team...
-
Desktop Support Specialist
1 semana atrás
São Paulo, São Paulo, Brasil NTT DATA Tempo inteiroJob Title: Desktop Support Specialist - Sao PauloAbout the Role:We are seeking a skilled Desktop Support Specialist to join our team in Sao Paulo, Brazil. As a key member of our technical support team, you will be responsible for providing high-quality technical support to our clients.Key Responsibilities:To troubleshoot and resolve technical issues with...
-
Desktop Support EUC L1
2 semanas atrás
São Paulo, Brasil Iron Systems Inc. Tempo inteiroJob Description:Scope of the work is mentioned below:Onsite supportBreak Fix supportIMACD ServicesOnsite end user software support servicesDeskside software SupportRefresh & DisposalHands & Feet SupportWarehouse and Technology Support ServicesService DescriptionProvide support for customer-approved end user devices such as desktops, laptops, and...
-
Desktop Support Engineer L1 BR
4 semanas atrás
São Paulo, Brasil Excis Compliance Tempo inteiroJoin EXCIS, a leader in innovative IT solutions, as a Desktop Support Engineer. In this role, you will provide exceptional technical support to our diverse user base, ensuring seamless operation of desktop systems and applications. At EXCIS, we value our employees and foster a collaborative environment where creativity and problem-solving thrive. Key...
-
Desktop Support Engineer
Há 1 mês
São Paulo, Brasil Sky Systems, Inc. (SkySys) Tempo inteiroIT Desktop Support EngineerSão Paulo, BrazilJob PurposeThe EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for Field Force staff, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver...
-
Desktop Support EUC L1
4 semanas atrás
São Paulo, Brasil Iron Systems Inc. Tempo inteiroJob Description: Scope of the work is mentioned below: Onsite support Break Fix support IMACD Services Onsite end user software support services Deskside software Support Refresh & Disposal Hands & Feet Support Warehouse and Technology Support Services Service Description Provide support for customer-approved end user devices such as desktops, laptops,...