Middleware Technical Account Manager

2 semanas atrás


Brasilia, Brasil Red Hat Software Tempo inteiro

About the job:
The Red Hat Services Team is looking for an experienced software engineer to join us as a Red Hat Middleware Technical Account Manager in Brasilia, Brazil. In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat Middleware solutions portfolio. You will act proactively, with a critical eye on the customer environment providing information and insights to facilitate the adoption of the technologies, keeping the environment supported, understanding customer objectives and priorities increasing customer loyalty, understanding IT infrastructure, internal processes and business needs, facilitating collaboration with other vendors and advocating for customers.

What you will do:
- Develop relationships with key business and IT stakeholders and become a guide on a customer's implementation by understanding their top business goals and priorities.- Help customers achieve their business goals and outcomes by providing recommendations that will benefit customers' ongoing usage of Red Hat’s technologies.- Attain Trusted Advisor status with both key business and technical decision makers.- Lead Technical Health Reviews and provide relevant technical recommendations on solutions and enhancements specific to customers' business needs.- In support of the Customer Success Strategy and Success Manager, monitor and identify trends in Red Hat adoption and utilization, Success Plan adoption and utilization, providing guidance as part of Quarterly Success reviews.- Proactive liaison and focal point into Red Hat Technology and Product teams and Technical Support Team, to address product feature/technical hurdles.- Provide proactive Communications in the event of a service degradation or disruption.- Participate in issues and act as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and customer satisfaction.- Provide executive level summary status reports both internally and to the customer for all high severity cases.- Collaborate with internal teams to improve customer satisfaction and reduce renewal risk.- Foster existing unused product capabilities/functionality that could help customer's business.- Serve as the customer advocate within Red Hat- Travel regionally to visit customers occasionally

What you will bring:
- 5+ years of professional Java coding and development experience-
- Hands-on experience with middleware technologies like Red Hat JBoss EAP, Kafka, API Management, Quarkus, Red Hat Single Sign On and Red Hat OpenShift- Hands-on experience with messaging and streaming platforms- Experience in a support, development, engineering, or quality assurance organization- Ability to take ownership of issues while maintaining a high level of detail- Outstanding written and verbal communications skills- Ability to manage and grow existing enterprise customer and partner relationships by delivering high-quality support- Knowledge of JEE platform and experience working on large-scale enterprise Java projects is preferred- Experience with business logic and Platform-as-a-Service (PaaS) cloud solutions would be a huge plus- Bachelor's degree in a technology-related discipline (computer science or engineering is preferred)

LI-FV1 #LI-REMOTE



  • Brasilia, Brasil Red Hat, Inc. Tempo inteiro

    About the job The Red Hat services team is looking for an experienced System administrator engineer to join us as a Red Hat OpenShift Technical Account Manager in Brasilia. In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat OpenShift and Infrastructure solutions portfolio. Technical Account...

  • Sales Account Manager

    3 semanas atrás


    Brasilia, Brasil Red Hat Software Tempo inteiro

    About the job: The Red Hat Sales team is looking for an experienced Sales Account Manager to join us in Brasilia, Brazil. In this role, you will lead sales activities for our government vertical in Brasilia with Public sector accounts and/or federal accounts. You will manage sales, customer satisfaction, and partner engagement within the assigned territory....

  • Technical Account Specialist

    3 semanas atrás


    Brasilia, Brasil Axon Tempo inteiro

    **Join Axon and be a Force for Good.**: At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and...


  • Brasilia, Brasil Red Hat Software Tempo inteiro

    About the job: What you will do: - Provide oversight to architects, consultants, and project managers, including external consultants, on the development of specific strategies and implementation plans related to project definition - Create solutions with considerations around gaps and risks, including the effective engagement of critical stakeholders;...

  • Technical Account Manager

    3 semanas atrás


    Brasilia, Brasil Teltec solutions Tempo inteiro

    Estamos em busca de um novo Solutions para nosso time Comercial. Sua atuação será como Technical Account Manager, com foco no mercado Público. **Responsabilidades e atribuições** SUAS RESPONSABILIDADES SERÃO**: - Apoiar o cliente no processo de transformação digital e ajudar no desenvolvimento de uma jornada cloud; - Realizar o atendimento...

  • Enterprise Account Manager

    3 semanas atrás


    Brasilia, Brasil Enterprise Software Solutions Tempo inteiro

    **We advocate for a human-centered approach in addressing technological challenges** Optimizing resource utilization is the top cloud challenge at 42%. This is extremely hard for many organizations, as they tend to overprovision to allow for future scale We are a cloud-first, full-service Microsoft partner, among the top 1% of all Microsoft Gold partners...

  • Sales Account Manager

    2 semanas atrás


    Brasilia, Brasil Enphase Energy Tempo inteiro

    **About Enphase**: Our mission at Enphase Energy is to advance a sustainable future for all. Today, our intelligent microinverters, which turn sunlight into an affordable, safe, reliable, and scalable source of energy, work with virtually every solar panel made, and when paired with our award-winning smart battery technology, we engineer one of the...

  • Search Engine Optimization

    4 semanas atrás


    Brasilia, Brasil Hustler Marketing Tempo inteiro

    **Company Introduction**: - Digital Strategy Group is a dynamic digital marketing agency delivering exceptional Search Engine Optimization, Paid Search Advertising, Social Media Marketing, and Marketing Automation services. _ - Our operational excellence and dedication to customer satisfaction have earned us a stellar reputation as a reliable source to...


  • Brasilia, Brasil Red Hat Software Tempo inteiro

    About the job: What you will do: - Provide oversight to architects, consultants, and project managers, including external consultants, on the development of specific strategies and implementation plans related to project definition - Create solutions with considerations around gaps and risks, including the effective engagement of critical stakeholders;...

  • Senior Solutions Architect

    3 semanas atrás


    Brasilia, Brasil Red Hat Software Tempo inteiro

    About the job: Use this great opportunity to work in a fast-paced environment while helping grow Red Hat's business. The Red Hat Tech Sales team is looking for a Senior Solutions Architect to develop our relationship with finance accounts in Brasilia, Brazil. In this role, you will focus on positioning and cross-selling Red Hat’s Technologies and Services...

  • Key Account Manager

    3 semanas atrás


    Brasilia, Brasil Talentgrator Tempo inteiro

    **Key Account Manager**: **Brasília, Brazil** **Posted on : 09 May** *** **We are a leading online slots provider, dedicated to delivering innovative and engaging gaming experiences to our customers worldwide. Our team of experts is committed to developing high-quality, top-performing games that immerse players in thrilling and rewarding...

  • Account Manager

    3 semanas atrás


    Brasilia, Brasil Astropay Tempo inteiro

    **We are looking for a** Account Manager t**o join our team!** **AstroPay** is the global Digital Wallet of choice for Millions of users who want to purchase online on international sites. With a focus on international transactions, AstroPay addresses the complexities of local markets, offering fast and efficient solutions across thousands of...


  • Brasilia, Brasil Boku Tempo inteiro

    Boku is the global leader in mobile payments and digital identity. We empower our customers to monetize, streamline and secure mobile consumer transactions in over 70 countries worldwide. Boku's M1ST (Mobile First) Payments Network is the most comprehensive mobile payments network in the world, supporting over 250 different mobile payment types. Every year,...


  • Brasilia, Brasil Oracle Tempo inteiro

    Linux & Virtualization Enterprise Account Manager, Public Sector-220002QO **Applicants are required to read, write, and speak the following languages**: English, Portuguese **Preferred Qualifications** **_ Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly...

  • Account Manager Ii

    3 semanas atrás


    Brasilia, Brasil Teltec Solutions Tempo inteiro

    Estamos em busca de Account Manager com foco em atendimento Governo e Privado para Teltec Solutions. Sua principal missão será prestar o melhor atendimento em sua carteira de contas, afim de desenvolver e fechar oportunidades relacionadas ao portfólio de produtos e serviços da Teltec, alinhadas a estratégicos da empresa. **SUAS RESPONSABILIDADES...

  • Gerente de Contas

    3 semanas atrás


    Brasilia, Brasil LOGIKS CONSULTORIA E SERVICOS EM TECNOLOGIA DA INFORMACAO LTDA Tempo inteiro

    Somos a Logiks Consultoria de Serviços de Tecnologia com mais de 18 anos de atuação em seu segmento, com sede na cidade de Brasília-DF e atuação em território nacional. Estamos em plena expansão dos nossos negócios. Buscamos um profissional Account Manager para atuar com vendas de software e serviços para órgãos públicos. - Desejável Superior...

  • Account Manager

    3 semanas atrás


    Brasilia, Brasil Ardor SEO Tempo inteiro

    Hey, awesome creative people out there!! **Objectives of this role** - Serve as the main point of contact in all matters related to client concerns and needs - Build and strengthen client relationships to achieve long-term partnerships - Maintain accurate client records, keeping track of any contract updates and renewals - Work with sales and other internal...

  • Account Manager em Brasília

    3 semanas atrás


    Brasilia, Brasil Véli RH Tempo inteiro

    Publicado hoje Estamos em busca de um profissional para atuar com vendas de software de integração de sistemas entre empresas (API), tendo já experiência prévia para a venda ao governo, tendo conhecimento da forma de captação e negociação. O profissional irá: - Divulgar os serviços da empresa em diversas plataformas, utilizando Google Ads, Sales...


  • Brasilia, Brasil Agritask Tempo inteiro

    Agritask is a well-financed startup whose agronomic Intelligence & Analytics platform helps the world’s largest Food & Beverage Enterprises create a more sustainable and predictable world. - Agritask has a mission to provide global Food & Beverage enterprises with greater control over supply by: - Guiding, monitoring, and enforcing sustainable and...

  • Amazon PPC Specialist

    3 semanas atrás


    Brasilia, Brasil Premier Media Tempo inteiro

    Hello, Amazon PPC Specialists! I'm Abe Chomali, a passionate marketer with a track record of driving and scaling sales growth on Amazon. I founded XP Strategy to assist brands and sellers in effectively scaling on Amazon with effective PPC strategies. **About the company**: At XP Strategy, we empower Amazon sellers to increase their profits and rapidly...