Sales Specialist
4 meses atrás
**POSITION PURPOSE**
The Sales Specialist plays a crucial role in building and maintaining strong relationships with clients ensuring sales growth for our transaction coordination services and other services we offer. His primary responsibility will be to engage with potential and existing clients, understand their needs in a transaction, and effectively communicate the value of our services.
**PRIMARY RESPONSIBILITIES**
- **Sales Generation**: Identify sales opportunities and effectively communicate the features, benefits, and value proposition of our services to prospects, converting leads into sales and maximizing revenue generation by reaching out to potential clients using different social media.
- **Relationship Building**: Build and maintain strong, long-lasting relationships with clients by demonstrating empathy, professionalism, and a client-centric approach in all interactions. Make sure that they are attended to when they have concerns or questions about their transactions.
- **Needs Assessment**: Conduct thorough needs assessments to understand clients' needs, offering the right service as tailored solutions that meet their specific needs and objectives.
- **Product Knowledge**: Develop a deep understanding of our services, being knowledgeable in the common terms used in a creative finance deal, staying updated on features, pricing, and competitive advantages to effectively address clients concerns and inquiries in a transaction.
- **Sales Process Management**: Manage the sales process from lead generation to closure, by making sure that the client is endorsed to our team of transaction coordinators to properly assist them from the beginning of the transaction, opening of escrow, closing, and up to post-closing of a deal.
- **Client Support**: Provide ongoing support to client post-closing, checking up on them after the transaction, addressing any issues, resolving complaints, and ensuring high levels of satisfaction to foster client loyalty and retention.
- **Market Intelligence**: Stay informed about market trends in the creative finance and transaction coordination industry, competitor activities, and industry developments to identify potential opportunities and threats, providing insights to inform sales and marketing strategies.
**REQUIREMENTS**:
- Proven experience in sales, customer relations, or account management, preferably within the real estate industry.
- Strong understanding of real estate transaction processes and the needs of real estate professionals.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving abilities and a proactive approach to work.
- High level of professionalism and commitment to customer service.
- Bachelor’s degree in business, marketing, real estate, or a related field preferred.
**Job Types**: Full-time, Part-time
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