Central Product Services
2 meses atrás
Sportserve** **forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.
Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.
**W**hat you'll be getting up to**:
The Central Product Services (CPS) Executive is a crucial member of our 24/7 operations team, responsible for delivering comprehensive multi-product support across all brands and departments within our organisation. This role requires a highly organised, proactive, and detail-oriented individual who can effectively manage a wide range of operational tasks, including bonus management, data analytics, customer support, and account management. The CPS Executive plays a vital role in ensuring seamless operations around the clock, particularly during off-hours, and serves as a key liaison between various teams and departments.
The commitment to 24/7 operations is essential to the success of this role.
**KEY RESPONSIBILITIES**
Bonus Management:
- Facilitate the accurate checking, awarding, and tracking of bonuses across multiple products
- Ensure timely and correct bonus distribution in line with promotional guidelines and company policies
- Maintain detailed records of all bonus transactions and provide regular updates to relevant stakeholders
Data Management & Reporting:
- Conduct regular data gathering and analysis to track player statistics and performance across all product verticals
- Generate comprehensive reports that provide insights into player behaviour, product performance, and promotional effectiveness
- Update and maintain specialized databases that support various departments, ensuring data accuracy and availability for strategic decision-making
Customer Support & Resolution:
- Provide timely and effective solutions to complex issues, ensuring high levels of customer satisfaction and compliance with company policies
- Work closely with product teams to address and resolve any technical or operational issues impacting customers
Withdrawal Approvals:
- Manage the approval process for customer withdrawals within the Sports product, ensuring that all transactions are verified and compliant before being processed by the Payments team
- Collaborate with the Payments team to streamline the withdrawal process, reducing delays and enhancing customer experience
Account Management:
- Oversee various aspects of customer account management, including the opening, suspension, and closure of accounts, setting betting limits, and clarifying player matches and bet outcomes
- Ensure all player transactions are processed accurately and efficiently, adhering to regulatory and company standards
- Address and resolve issues related to wagering requirements, bonuses, and other account-related concerns promptly
Operational Support:
- Provide essential operational support to other departments, particularly during off-hours when product teams are unavailable
- Assist in the development and implementation of operational procedures and best practices to improve efficiency and service delivery
- Monitor and report on operational issues, ensuring they are escalated and resolved in a timely manner
Ad-hoc Responsibilities:
- Take on additional responsibilities as assigned by management, including participation in special projects, initiatives, and cross-departmental collaborations
- Stay informed about industry trends, regulatory changes, and emerging technologies that may impact the business, providing insights and recommendations as needed
**QUALIFICATIONS**
- A college bachelor’s degree is required, relevant degree preferred such as in Healthcare, Auditing, Accounting, Education, Business, Finance, Associate, Business/Administration, Pharmacy, or Economics
- **Fresh graduates are welcome to apply**:
- Strong English communication and interpersonal skills
- Proficiency in Google Docs and Microsoft Office is essential
- Positive attitude towards work and a proactive approach to problem-solving
- Ability to meet deadlines and manage time effectively in a fast-paced environment
- Strong organizational skills, with the ability to prioritize tasks and manage multiple responsibilities
- Highly motivated and able to act independently without direct supervision
- Creative problem-solving skills, with the ability to work across the organization to resolve issues
- Punct
-
Growth Product Manager
1 semana atrás
Amazonas, Brasil TripleTen Tempo inteiro_TripleTen_ is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering IT professions such as software engineering, data analysis, data science, business intelligence analytics, and QA engineering in a feasible and accessible way, ultimately leading to employment opportunities....
-
Senior Product Marketing Manager
1 semana atrás
Amazonas, Brasil Amazon Tempo inteiroJob ID: 2832342 | Amazon.com Services LLC The Selling Partner Growth team is a new and growing business-tech team, focused on accelerating the growth of businesses in our global stores through new opportunities to attract and optimize valuable selection, build long-lasting relationships with Amazon, and enhance the Buying Customer experience. Come join us as...
-
Backend Developer
4 meses atrás
Amazonas, Brasil TripleTen Tempo inteiro**_TripleTen for Business_**_ _**empowers companies to achieve their business goals by bridging talent gaps in Data Science, AI for professionals, Python Development, and Management. We are looking for a colleague to join the B2B team, where we will work together to test hypotheses and build new products. We prioritize autonomy, the ability to quickly learn...
-
Software Engineer, Front End
Há 3 dias
Amazonas, Brasil buscojobs Brasil Tempo inteiroCompany Description Blipay, a pioneering financial technology company, is transforming consumer financial services in Brazil. We develop innovative products designed to enhance millions of lives and drive forward the future of consumer banking. Our products are user-friendly, secure, and easily accessible, aiming to seamlessly integrate into everyday life....
-
Sr Product Designer
Há 4 dias
Amazonas, Brasil buscojobs Brasil Tempo inteiroSobre a Avenue Somos uma instituição financeira inovadora que está democratizando o acesso ao mercado de investimentos nos Estados Unidos para brasileiros. Com mais de 300 mil clientes e em constante expansão, estamos construindo um movimento que vai além do financeiro – estamos transformando a cultura de investimentos. Agora, estamos em busca de...
-
Amazonas, Brasil Amazon Tempo inteiroEmployee Relations Investigator, International Markets Central Investigations (IMCI)Job ID: 2842844 | Amazon Operation Services Colombia S.A.S. - H74 At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and...
-
Full-Stack Analyst
4 meses atrás
Amazonas, Brasil Unlimit Tempo inteiro**_About Unlimit_** - Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in...
-
System/business Analyst
2 meses atrás
Amazonas, Brasil Unlimit Tempo inteiro**_About Unlimit_** - Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in...
-
Presales Manager
Há 4 dias
Amazonas, Brasil buscojobs Brasil Tempo inteiroYango Tech is a global tech company that provides proprietary technologies and expertise for retailers and E / Q-Commerce. We offer a universal set of tools that help traditional retailers and marketplaces transition from brick-and-mortar business models to online trade successes. Our tech stack includes various solutions for fulfillment and delivery...
-
Middle Full-Stack Developer
3 meses atrás
Amazonas, Brasil Improvado Tempo inteiroImprovado (AI Enterprise Revenue Data platform, VC-backed, $34M raised) is a data integration platform that simplifies the process of data extraction and manipulation from various marketing channels. **About Product** We're the AI-team, making an AI-powered digital employee product. These are agents that will fulfill the roles of employees that our...
-
Professional Services
Há 5 dias
Amazonas, Brasil Amazon Tempo inteiroJob ID: 2855791 | Amazon Web Services Colombia S.A.S. - E40 At Amazon Web Services (AWS), we’re hiring highly technical Data Analytics consultants to collaborate with our customers and partners on key engagements. Our consultants will develop and deliver proof-of-concept projects, technical workshops, and support implementation projects. These professional...
-
Manaus (Amazonas), Brasil Cronoshare.com.br Trabalho remoto Freelance Tempo inteiroBlazer tamanho 48, descosturou na costura central das costas, na parte do meio, uns 5 cms dscosturado...... E debaixo do braço com uma descostura de uns 5 cms tambem!!Qual serviço procura? Reparo em blazer descosturado embaixo do braço e na costura central das costasEm qual peça o serviço será realizado? BlazerMaterial da...
-
Database Consultant, Professional Services
2 semanas atrás
Amazonas, Brasil Amazon Tempo inteiroDatabase Consultant, Professional ServicesJob ID: 2848855 | Amazon Web Services Colombia S.A.S. Are you an experienced commercial or open source database platform specialist? Are you an Oracle or SQL Server Platform Specialist? Have you worked on Open source Database platforms like PostgreSQL, MySQL, MariaDB or Cassandra? Have you migrated Applications from...
-
Saas Software Sales Specialist
1 dia atrás
Amazonas, Brasil buscojobs Brasil Tempo inteiroSaaS Software Sales Specialist - Email Signature Management for Google Workspace Location : LATAM / Central America Department : Business Function : Software Sales Number of Positions : 1 Company Website : Who We Are We develop modern online solutions for business clients. Our SaaS product, gSignature, helps large organizations using Google Workspace...
-
Motorista de Transporte Escolar
2 semanas atrás
Porto Amazonas, Brasil Ágil Serviços Tempo inteiroÁgil Serviços é uma empresa de consultoria e prestação de serviços temporários que busca um Motorista de Transporte Escolar para se juntar à nossa equipe em Porto Amazonas (Centro). A posição exige atendimento aos itinerários do departamento de educação e cultura, bem como a disponibilidade para outros serviços solicitados pelo departamento...
-
Senior Solution Engineer
Há 3 dias
Amazonas, Brasil buscojobs Brasil Tempo inteiroWe're looking for a talented and passionate Senior Sales Engineer to join CAF's Customer Delivery team. As the Senior Sales Engineer, you will be responsible for leading all activities related to the customer’s integration from the final stages of the sales process to go live. This customer-facing position plays a key role in supporting Tier 1 and...
-
Sap Service
Há 5 dias
Amazonas, Brasil buscojobs Brasil Tempo inteiroHCLTech is a global technology company, home to 227,000+ people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing,...
-
Amazonas, Brasil buscojobs Brasil Tempo inteiroSobre a Empresa : Remuneração mensal base: Fixa de R$ 7.000,00 a 9.000,00 + variável a definir Contratação PJ Local : Região da Paulista Quem Somos? : Somos um grupo financeiro compacto, operando no maior país do mundo em termos de taxas de juros elevadas, mas com o sistema de pagamentos mais avançado: o PIX. A Fastcash é um conglomerado financeiro...
-
Technical Engineer Lead
1 semana atrás
Amazonas, Brasil buscojobs Brasil Tempo inteiroAbout Us : Launchcode is a cutting-edge technology company focused on revolutionizing the agricultural industry. Our innovative solutions leverage advanced software and IoT technologies to optimize operations and improve efficiency. We are currently seeking a skilled Technical Engineer Lead Full Stack to join our dynamic team. Important facts about this...
-
Profissional Product Designer Sr
Há 2 dias
Amazonas, Brasil buscojobs Brasil Tempo inteiroCódigo da vaga : 40134 Sobre a BRQ Digital Há 31 anos no mercado, a BRQ Digital Solutions se consolidou como uma das maiores empresas de transformação digital do país. Com uma plataforma de serviços end to end, oferecemos as mais eficientes e inovadoras soluções, tecnologias e metodologias, promovendo uma jornada de transformação para grandes...
